| Windows 7: Removing the power cord makes Windows 7 crahes hard at the reboot. |
03 Feb 2012
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#1 | | |
Removing the power cord makes Windows 7 crahes hard at the reboot. Hi,
I have a weird problem here that is giving me some headache since the potential trouble it could cause is great. Here is the problem:
When i remove the power cord of a cpu while working, it often makes windows 7 crashes hard.
1- When that happens, Windows 7 by default makes a system restore. Since we don't want that, we removed this option.
2- Since the sytem restore has been desactivated, Windows 7 reboot over and over again. i have to reinstall. Sometimes, even the safe mode (i think it's the english word) is not working.
This scenario does not happen everytime because sometimes Windows 7 succeeds in "getting back" online. Sadly tough, the first scenario happens often.
I work in a school were the kids have 13-17 years old. Some of them discovered that "Feature" in Windows 7 and they make Windows 7 crashes on purpose and trust me they succeed quite well.
Another concern is that if there is power failure in the school, i'm afraid of what could happens to my Windows 7. Since i have over 100 of them, you can see the reason why i am a little concerned here.
Finally, i asked a technician in another school to remove the power cord of a cpu as a test and it is the same result as me: The computer completely crashed. He had to reinstall.
So my question is this:
Is there a way to make Windows 7 more stable when there is a cold reset? I do not have this problem with XP.
Thank you in advance for your help! | My System Specs |
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03 Feb 2012
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#2 | | Windows 8 Pro with Media Center x64 Southern California, USA |
Hello Gig, and welcome to sevenforums!
How are you disconnecting the CPU? Do you mean the PSU?
How does Windows make a system restore without power?
Even withut a system restore, windows shouldn't reboot again and again. Are you disabling the system restore feature correctly?
I'm not sure why you would need to reinstall simply for removing power to the computer, this should not happen. You may have to explain more, because I can remove power from my pc any time I want and it boots up just fine. It will display a message to boot into safe mode or continue in normal mode, and I just choose normal mode. I do this with any computer I've ever used. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Dell Inspiron M5040 OS Windows 8 Pro with Media Center x64 CPU AMD E-450 APU 1.65 GHz Memory 4GB Graphics Card Built-in Radeon HD 6320 Graphics Screen Resolution 1366 x 768 Mouse Microsoft Wireless Mobile Mouse 3500 Cooling fan Hard Drives 500GB Internet Speed 2.86Mbps Download Speed, 2.85Mbps Upload Speed & 26ms Ping Antivirus Defender Browser IE10 |
03 Feb 2012
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#3 | | |
Hello Gig, and welcome to sevenforums! Thank you! 
How are you disconnecting the CPU? Do you mean the PSU? I unplug the computer while it is up and running. Like a power failure in a certain way.
How does Windows make a system restore without power? When it reboot after being unplugged, Windows 7 by default ask for a system restore. The problem is that the image Windows 7 takes is the one we use for our clean images,. No software nothing. Not even in the domain.
Even withut a system restore, windows shouldn't reboot again and again. Are you disabling the system restore feature correctly? I know that's why i'm making this post. I do not understand how harsh Windows 7 is when it gets a cold reset. The system restore is removed by hand or through GPO. The problem is not there i'm pretty sure.
I'm not sure why you would need to reinstall simply for removing power to the computer, this should not happen. You may have to explain more, because I can remove power from my pc any time I want and it boots up just fine. It will display a message to boot into safe mode or continue in normal mode, and I just choose normal mode. I do this with any computer I've ever used. I know that's why i'm so confused about all this. I have over 400 PCs under my charge right now and i have no idea what could cause that. | My System Specs | | |
03 Feb 2012
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#4 | | Windows 8 Pro with Media Center x64 Southern California, USA |
Hello again Gig,
Assuming you have a computer or two to test this on -
First, make sure all drivers are updated and that you have all important windows updates installed. Believe it or not, this is important.
Next, look at the picture I post and make sure your settings are all set properly on your own PC (note that the picture is set to not use system restore): Attachment 196594
You can also follow this link for more detail: Turn System Restore on or off
Besides all of that, run these tools to see if they can discover any corrupt files. Don't skip over any of the important reading in the tutorials: SFC /SCANNOW Command - System File Checker Startup Repair
Now when you perform a 'power outage', try shutting the computer down by holding the power button. Let me what screen comes up. If it does what you want, then try yanking the cord out of the wall.
PS it isn't healthy for a PC for you to do that. Also, you can create a new system restore and/or system image that can help you in the event of a catastrophe. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Dell Inspiron M5040 OS Windows 8 Pro with Media Center x64 CPU AMD E-450 APU 1.65 GHz Memory 4GB Graphics Card Built-in Radeon HD 6320 Graphics Screen Resolution 1366 x 768 Mouse Microsoft Wireless Mobile Mouse 3500 Cooling fan Hard Drives 500GB Internet Speed 2.86Mbps Download Speed, 2.85Mbps Upload Speed & 26ms Ping Antivirus Defender Browser IE10 |
05 Feb 2012
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#5 | | |
Hello again Gig, Same for you!
Assuming you have a computer or two to test this on - Indeed i have some with me
First, make sure all drivers are updated and that you have all important windows updates installed. Believe it or not, this is important. Already checked, all drivers taken directly form the manufacturer for every model (we only got lenovo computers). We have our own WSUS server that makes the windows update on every PC here.
Next, look at the picture I post and make sure your settings are all set properly on your own PC (note that the picture is set to not use system restore): Attachment 196594
You can also follow this link for more detail: Turn System Restore on or off This is exactly where i go when i want to turn off the system restore. Our GPo does the same thing too.
Besides all of that, run these tools to see if they can discover any corrupt files. Don't skip over any of the important reading in the tutorials: I will check that and come back to you. SFC /SCANNOW Command - System File Checker Startup Repair
Now when you perform a 'power outage', try shutting the computer down by holding the power button. Let me what screen comes up. If it does what you want, then try yanking the cord out of the wall. OK i will do that too.
PS it isn't healthy for a PC for you to do that. Also, you can create a new system restore and/or system image that can help you in the event of a catastrophe.
Thank you for your help. I will come back to you monday or tuesday, | My System Specs | | |
06 Feb 2012
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#6 | | Windows 7 Home Premium 64 bit. SP-1 Northern Ohio |
Okay I'm a dummy. Why would one do this to a computer. Shut the computer down in normal fashion and if needed for what ever reason unplug the power supply. If this is being done because their has been a power loss, just turn off your surge protector, (you do use a surge protector don't you). When the power comes back on turn your surge protector back on which gives power back to your power supply and boot, select normal boot. The only thing that will be different is you will have lost the work you were doing when the power went down. If you haven't had a power loss from the wall socket don't unplug anything, shut down normal and turn off the surge protector. Good surge protectors work even when they are turned off. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home made Desktop OS Windows 7 Home Premium 64 bit. SP-1 CPU Intel i7-960-3.2 @ 4.25 Motherboard ASUS P6X58D-E Memory KINGSTON KHX2000C9, Hyper X,12 GIGS Graphics Card MSI/Nvidia/460GTX-Cyclone 1GD5/OC Monitor(s) Displays DYNEX 40 IN. Screen Resolution 1920-1080 or 1280-720 HDMI Keyboard M/S 3000 v 2.0 wireless Mouse M/S 5000 wireless PSU Corsair AX-850 Plus Gold Case Corsair 600T (Black) + side panel with 2 140 mm Noctua fans Cooling Corsair H50/2 Noctua NF-P12 (120 mm) Push/Pull- Hard Drives INTEL SSD 120GB-SER 510
Seagate 1TB SATA 600 7200 rpm Hard Drive Internet Speed 3.0 mb Antivirus Microsoft Security Eesentials Browser I.E. 10 default/Firefox Other Info LG BluRay-Read/Write
Sound system
KLipsch-THX
Asus Router RTN-12
2 Noctua 140 added on top of 600t case
Malwarebytes Anti Malware Professional
Windows 7 Firewall |
06 Feb 2012
|
#7 | | Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2 Westlake, Ohio |

Quote: Originally Posted by Layback Bear Okay I'm a dummy. Why would one do this to a computer... 
Quote: Originally Posted by gigueref ...I work in a school were the kids have 13-17 years old. Some of them discovered that "Feature" in Windows 7 and they make Windows 7 crashes on purpose and trust me they succeed quite well... Remember when you were a teenager? I do... | My System Specs | | System Manufacturer/Model Number Self OS Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2 CPU Main - Core i7 2600K; 2nd - Core i7 920 Motherboard Main - Asus P8Z68-V Pro/Gen3; 2nd - Gigabyte GA-EX58-UDR3 Memory Main - 16GB Corsair Vengeance; 2nd - 12GB Corsair Vengeance Graphics Card Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon 4870 1GB Sound Card Both: Onboard Realtek Azalia Monitor(s) Displays Main - Hann 25" + I-INC 25" + Acer 23"; 2nd - Upgrading Soon Screen Resolution Main - 1920x1080 (All Three Monitors); 2nd - Upgrading Soon Keyboard Main - Razer Reclusa; 2nd - Old MS Keyboard Mouse Main - Logitech MX Revolution; 2nd - Old MS Mouse PSU Main - OCZ 600W Modular; 2nd - OCZ 600W Case Main - Thermaltake Element G; 2nd - NZXT something or other Cooling Main - Corsair H80; 2nd - Prolimatech Megahalems Hard Drives Main - (1) Crucial M4 128GB (Boot)
Main - (1) Seagate 2TB 64MB Cache (Data)
Main - (1) Seagate 2TB 64MB Cache (Data Backup)
2nd - (1) Intel X25-M SSD 80GB (Boot)
2nd - (3) Seagate 1TB 32MB Cache (Data Backup)
2nd - (1) Seagate 320GB (Because) Internet Speed 20Mbps Time-Warner Cable |
06 Feb 2012
|
#8 | | |
hello everyone, As promised i made the tests you asked:
Now when you perform a 'power outage', try shutting the computer down by holding the power button. On my three tests on three differents PCs, it always indicate the message where i can logging normally with Windows normally or use the safe mode. All is normal there.
Let me what screen comes up. If it does what you want, then try yanking the cord out of the wall. Weird, they do the same messages as if i hold down the power button... No crash no system restore... And i tried more than one time to crash them. I'm really confused right now
"Besides all of that, run these tools to see if they can discover any corrupt files. Don't skip over any of the important reading in the tutorials:" I did the sfc /scannow on a crash PC. Since i was unable to log in it i used Winpe to access the HD. To my surprise sfc was giving a message that it would'nt work since there is a system restore being scheduled... Crap... I rebooted the computer and waited to see if it would come to the login window. It did after 15 minutes! I logged in and finally was able to make a sfc /scannow. The scan worked well and i had no error message. Still after rebooting the same thing again! Windows 7 always want to make a system restore. Is there a registry key or anything to tell to Wondows 7 to stop asking for a system restore is cases like this? I feel like it's gonna be my solution because after the 15 minutes login, Windows 7 acts normally but if i have the bad idea to reboot he always try to make a system restore. Nice day! | My System Specs | | |
06 Feb 2012
|
#9 | | Windows 8 Pro with Media Center x64 Southern California, USA |
Hello gig,
Unfortunately, I've never seen or heard of this error before. A picture may help if you would be able to somehow get one on here. But even so, I may not be able to help. I have no idea what causes such a problem. Perhaps, if you are able, clean install windows 7, install all updates and drivers, disable system restore, and then try holding down the power button. My guess is it is something on your computer that is causing this problem, as it doesn't happen to mine. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Dell Inspiron M5040 OS Windows 8 Pro with Media Center x64 CPU AMD E-450 APU 1.65 GHz Memory 4GB Graphics Card Built-in Radeon HD 6320 Graphics Screen Resolution 1366 x 768 Mouse Microsoft Wireless Mobile Mouse 3500 Cooling fan Hard Drives 500GB Internet Speed 2.86Mbps Download Speed, 2.85Mbps Upload Speed & 26ms Ping Antivirus Defender Browser IE10 |
06 Feb 2012
|
#10 | | Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2 Westlake, Ohio |
What are the Write-Caching settings on the hard drives? | My System Specs | | System Manufacturer/Model Number Self OS Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2 CPU Main - Core i7 2600K; 2nd - Core i7 920 Motherboard Main - Asus P8Z68-V Pro/Gen3; 2nd - Gigabyte GA-EX58-UDR3 Memory Main - 16GB Corsair Vengeance; 2nd - 12GB Corsair Vengeance Graphics Card Main - XFX Radeon 6870 1GB; 2nd - XFX Radeon 4870 1GB Sound Card Both: Onboard Realtek Azalia Monitor(s) Displays Main - Hann 25" + I-INC 25" + Acer 23"; 2nd - Upgrading Soon Screen Resolution Main - 1920x1080 (All Three Monitors); 2nd - Upgrading Soon Keyboard Main - Razer Reclusa; 2nd - Old MS Keyboard Mouse Main - Logitech MX Revolution; 2nd - Old MS Mouse PSU Main - OCZ 600W Modular; 2nd - OCZ 600W Case Main - Thermaltake Element G; 2nd - NZXT something or other Cooling Main - Corsair H80; 2nd - Prolimatech Megahalems Hard Drives Main - (1) Crucial M4 128GB (Boot)
Main - (1) Seagate 2TB 64MB Cache (Data)
Main - (1) Seagate 2TB 64MB Cache (Data Backup)
2nd - (1) Intel X25-M SSD 80GB (Boot)
2nd - (3) Seagate 1TB 32MB Cache (Data Backup)
2nd - (1) Seagate 320GB (Because) Internet Speed 20Mbps Time-Warner Cable Removing the power cord makes Windows 7 crahes hard at the reboot. problems? All times are GMT -5. The time now is 10:15 PM. | |