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Windows 7: BSOD help (may be related to GPU temps.)


03 Feb 2012   #1

Windows 7 64 bit
 
 
BSOD help (may be related to GPU temps.)

Hello!

I will cut right to the chase.

As of two weeks ago my computer has started to experience BSOD issues. I read somewhere that NORTON 360 may be the culprit, and proceeded to uninstall it (using the NRT). I thought everything was honky dory, and for a few days had no issues. Then yesterday the BSOD came back, and upon rebooting the computer got itself in a loop. Every time this happens it displays the IRQL error.

I have since updated every possible driver I could find, and then found many of the threads here addressed similar but not identical issues.

My BSOD issues seem to be related to temperature, although I cannot tell which component is at fault. CPU temps do not go over 55 degrees C under load, and I have no way of monitoring my GPU. After experiencing a BSOD the computer will become unstable for several minutes, up to a half hour, after which it will do a regular boot without any issues and work for approximately 2 to 3 hours (even while playing games) before coming back down with a BSOD.

Figured I might add that on there.

So...Things I've done:

*Updated and obtained drivers for any out of date or missing driver.

*Verified RAM is not the culprit by checking each RAM chip with memtest

*Uninstalled Norton and obtained MSE in its place.

*did a SFC /SCANNOW (came back 100% no issues)

Any help is greatly appreciated, oh computer gurus.

BASIC SYSTEM INFO

*WINDOWS 7 64 BIT OEM
*Q6600 at 2.4ghz (no overclock, never been overclocked) Temps range from 40 to 55 C under load
*8 GB of ram in 2gb chips (verified for integrity)
*MOBO is a ASUS P5N-D with the latest BIOS release.
*GEFORCE GTX570 (dont know the temps on this thing)

All of this hardware (while seemingly old) has only been part of this system for between 1-2 years.

My System SpecsSystem Spec
.

03 Feb 2012   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi.

Download and install the Driver Sweeper.

Download the most recent software\driver for your
NVIDIA .

Uninstall
nvidia software\driver,restart in safe mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

Install the new nvidia software\driver,restart.

Update
DirectX .


Run
the
nvidia-video-card-test post here the results.

My System SpecsSystem Spec
03 Feb 2012   #3

Windows 7 64 bit
 
 

Ok, got the ASACPI.SYS named ASACPI.BAK, but cannot find anything called AI Suite or ASUS Probe in my "remove programs" screen under control panel, is there another way to check for where and how this stuff can be removed? I will now proceed with the steps for the NVIDIA driver removal and reinstallation and test. Will bring back a report in a bit.

Thanks for answering so fast.
My System SpecsSystem Spec
.


03 Feb 2012   #4

Windows 7 Ultimate 64bit SP1
 
 

ASACPI.sys belongs to the Asus ATK0110 ACPI Utility.


The most likely problem here is the ASACPI.sys driver that's installed on your system. It's dated from 2005 and has known issues with Windows 7.


http://www.asus.com/Motherboards/Int...P5ND/#download
My System SpecsSystem Spec
03 Feb 2012   #5

Windows 7 64 bit
 
 

Bad news, computer bsod'd while restarting after removing the nvidia driver in safemode. Now on start-up it just gets stuck on the "starting windows" screen. Will attempt another boot.
My System SpecsSystem Spec
03 Feb 2012   #6

Windows 7 64 bit
 
 

Ok. It won't start in safe mode now either. Gets stuck on " loading windows files" while the list on screen shows drivers being loaded.
My System SpecsSystem Spec
03 Feb 2012   #7

Windows 7 Home Premium 64 Bit
 
 

Use Advanced Boot Options and choose Repair Your Computer to get to System Recovery Options. Choose Startup Repair and see if you are able to boot. You may have to run the repair up to three times to be able to boot.

Further reading: Startup Repair - Run 3 Separate Times
My System SpecsSystem Spec
03 Feb 2012   #8

Windows 7 64 bit
 
 

Ok I'm trying to run the startup repair but all it shows is a grayed out loading bar with the words "Microsoft corporation" bellow it., the computer doesn't have the blinking light going (the one indicating its doing something)

Edit: I'm now in the repair console, will get back to you after attempting repair.
My System SpecsSystem Spec
03 Feb 2012   #9

Windows 7 Home Premium 64 Bit
 
 

That blinking light is the hard disk spinning, by the way. Alright, here is what you do: go back to Advanced Boot Options by doing a hard shut down and then starting back up, and select Last Known Good Configuration. See if you can boot.
My System SpecsSystem Spec
03 Feb 2012   #10

Windows 7 64 bit
 
 

Ok it is now "attempting repairs". A prompt came up before it being done asking if I wanted to go back to a retire point. Should I do that or wait for the startup repair to finish?
My System SpecsSystem Spec
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 BSOD help (may be related to GPU temps.)




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