Windows 7: Consistent BSOD after boot

Lucaio · 03 Feb 2012

I've had my PC for just about 4 years now it was custom built by myself and in those 4 years it has never had a BSOD until today.
I first got a BSOD earlier today whilst playing Arkham City, I thought nothing of it and just rebooted my machine and it was working fine for a few hours then I got another BSOD whilst just browsing the web I started to get a bit suspicious but I restarted my machine and continued, then a couple of hours later the same thing happened again. Now when ever I boot my machine after about 5 mins I get a BSOD.

I have not installed any new hardware or software, and one thing I have noticed is that the BSOD error seems to be different each time.
I haven't taken note of all the errors its thrown up but here are a few:
BAD_POOL_HEADER
SYSTEM_SERVICE_EXCEPTION
PFN_LIST_CORRUPT

My main suspicion is that my RAM has gone, currently running memtest to check that out. Can anyone shed any light on what has possibly gone wrong?

panais · 03 Feb 2012

Hi.

Follow these first steps and upload here the crash\bsod files.

http://www.sevenforums.com/crashes-d...tructions.html

Lucaio · 03 Feb 2012

System passed memtest with no errors.
Running the other tests for the reports now

usasma · 03 Feb 2012

SP1 isn't installed, please do the following:

Quote:

Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates

Some comments about the Asus P5 series of motherboards:

Quote:

FWIW - I've seen a lot of issues with the Asus P5 series of boards. I usually recommend this:
- DO NOT use the AUTO setting for memory. Go to the RAM manufacturer's website and get the recommended settings for the RAM. Then set those settings manually in the BIOS
- one person with a 2009 BIOS has experienced success by updating the BIOS. This is dangerous and one simple mistake can easily damage your motherboard so it won't work. Be VERY, VERY CAREFUL!!!
- one person reports bad caps ( http://http://www.badcaps.net/pages.php?vid=5 ) in this post: [SOLVED] Bad overclock and now can't load windows 7 - Tech Support Forum

These devices have problems:

Quote:

Security Processor Loader Driver ROOT\LEGACY_SPLDR\0000 This device is not present, is not working properly, or does not have all its drivers installed.

VIA RAID Controller - 3249 PCI\VEN_1106&DEV_3249&SUBSYS_32491106&REV_50\4&1542FBD&0&10F0 39 (Windows can't load the driver)

Standard PS/2 Keyboard ACPI\PNP0303\4&20D7719E&0 This device is not present, is not working properly, or does not have all its drivers installed.

The Security Processor Loader driver is usually present when there's a malware infection - or the damage caused by a malware infection hasn't been completely repaired. Please run some of these free anti-malware scans to ensure taht you're not infected: Free Online AntiMalware Resources

Please reinstall the Via RAID Controller drivers. They'll be available at the PC manufacturer's website (or the motherboard manufacturer's site if it's a custom build). They'll either be available separately, or they'll be a part of the chipset drivers. I don't recall any VIA parts on the P5K series of boards, so I have to wonder if this is a separate card?

If you are using a USB keyboard, it's safe to ignore the message about the PS2 keyboard.

Windows 7 does not like wireless USB devices (such as your NETGEAR WG111v2 device). Please ensure that you have Windows 7 compatible drivers - and DO NOT use Vista drivers. These devices will spit out BSOD's at the drop of a hat if using Vista drivers! Here's my rant about these devices:

Quote:

I do not recommend using wireless USB devices. Especially in Windows 7 systems.
These wireless USB devices have many issues with Windows 7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Windows 7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

This looks like a hardware problem to me (which can also be compatibility issues, low-level driver problems, or even malware). 4 memory dumps, 4 different BSOD error codes, 3 different causes blamed.

Your Asus ATK0110 ACPI Utility driver (a driver named ASACPI.sys) is a known cause of BSOD's in the 2004 and 2005 versions. Yours dates from 2005. Please visit the Asus website here: ASUSTeK Computer Inc. - Motherboards- ASUS P5K
Enter Vista 64bit for the OS (don't worry, I'll explain in the next line or two)
Scroll down to the Utility section and click the + sign next to it.
You'll see here that the ATK0110 driver package is also for Windows 7. Download and install it (ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit).

Your wireless device drivers also date from 2007 - so they can cause BSOD's. Please either update or remove them. Make sure that you only install Windows 7 compatible drivers - DO NOT install Vista drivers!!!

If the above things don't fix the BSOD's, then we'll start with hardware diagnostics (there's a list of free one's here: Hardware Diags )

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.

Code:


HssDrv.sys     Thu Sep 02 13:46:48 2010 (4C7FE308)
amdxata.sys    Tue May 19 13:56:59 2009 (4A12F2EB)
scmndisp.sys   Wed Jan 17 02:48:03 2007 (45ADD4B3)
VBoxUSBMon.sys Thu Feb 17 11:21:07 2011 (4D5D4AF3)
VBoxDrv.sys    Thu Feb 17 11:21:07 2011 (4D5D4AF3)
SCDEmu.SYS     Sun Mar 15 06:30:00 2009 (49BCD8A8)
l160x64.sys    Mon Oct 12 22:08:28 2009 (4AD3E11C)
avipbb.sys     Tue Jun 14 09:57:13 2011 (4DF768B9)
VBoxNetAdp.sys Thu Feb 17 11:21:07 2011 (4D5D4AF3)
taphss.sys     Tue Sep 15 15:58:23 2009 (4AAFF1DF)
VBoxNetFlt.sys Thu Feb 17 11:21:06 2011 (4D5D4AF2)
lvrs64.sys     Fri Aug 19 05:25:38 2011 (4E4E2C12)
RTKVHD64.sys   Tue Jul 06 06:05:16 2010 (4C32FFDC)
lvbflt64.sys   Fri Aug 19 05:25:01 2011 (4E4E2BED)
lvuvc64.sys    Fri Aug 19 05:26:11 2011 (4E4E2C33)
avgntflt.sys   Fri May 27 10:33:08 2011 (4DDFB624)
ASACPI.sys     Sun Mar 27 22:30:36 2005 (42476C4C)
nvlddmkm.sys   Thu Sep 22 13:36:04 2011 (4E7B7204)
nvBridge.kmd   Fri Jul 09 17:07:54 2010 (4C378FAA)

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020312-27424-01.dmp]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Feb  3 15:23:33.198 2012 (UTC - 5:00)
System Uptime: 0 days 0:03:54.429
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::SafeUnlockPages+31 )
BUGCHECK_STR:  0x4E_7
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  X64_0x4E_7_dxgmms1!VIDMM_SEGMENT::SafeUnlockPages+31
Bugcheck code 0000004E
Arguments 00000000`00000007 00000000`000b8458 00000000`00000001 00000000`00000000
BiosVersion = 0704   
BiosReleaseDate = 10/30/2007
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E4600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2409
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020312-27034-01.dmp]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Feb  3 15:12:00.092 2012 (UTC - 5:00)
System Uptime: 0 days 0:09:48.324
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_DEVICE::RemoveCommitment+22 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VIDMM_DEVICE::RemoveCommitment+22
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`03d33412 fffff880`060b46e0 00000000`00000000
BiosVersion = 0704   
BiosReleaseDate = 10/30/2007
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E4600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2409
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020312-31247-01.dmp]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Feb  3 14:31:15.829 2012 (UTC - 5:00)
System Uptime: 0 days 3:03:22.904
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+174 )
BUGCHECK_STR:  0xC5_2
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xC5_2_nt!ExDeferredFreePool+174
Bugcheck code 000000C5
Arguments 00000000`00000008 00000000`00000002 00000000`00000000 fffff800`02ff8000
BiosVersion = 0704   
BiosReleaseDate = 10/30/2007
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E4600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2409
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020312-23587-01.dmp]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Feb  3 11:25:59.054 2012 (UTC - 5:00)
System Uptime: 5 days 22:05:12.270
Probably caused by : fileinfo.sys ( fileinfo!FIPfInterfaceClose+48 )
BUGCHECK_STR:  0x19_20
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SearchProtocol
FAILURE_BUCKET_ID:  X64_0x19_20_fileinfo!FIPfInterfaceClose+48
Bugcheck code 00000019
Arguments 00000000`00000020 fffffa80`071ee750 fffffa80`071ee810 00000000`040c0005
BiosVersion = 0704   
BiosReleaseDate = 10/30/2007
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E4600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: 2409
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Windows 7: Consistent BSOD after boot

Consistent BSOD after boot problems?