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Windows 7: Games crashes to desktop and browsers stop responding


04 Feb 2012   #21

Windows 7 Home Premium 64 Bit
 
 

Alright, let us know how the install goes when you get there. Good luck!


My System SpecsSystem Spec
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04 Feb 2012   #22

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok, might be on something here. I burned the OS to a dvd and started it....
I got an error message like the image I have attached. Says "a required CD/DVD drive device driver is missing.
That means the driver for my cd/dvd rom is not working as it should, right? Maybe thats the reason my copy of the OS got corrupted.

I might need some help updating this driver. When I go into the device, I dont have a choice to update the driver. Its greyed out. I found out the driver is located here though: C:/Windows/system32/DRIVERS/cdrom.sys

Now when I found this out, I remember the cd rom was sooo slow to start the install on both this new disk and the old one...

How can I update this?

Worth a try eh?

Purebusiness
My System SpecsSystem Spec
04 Feb 2012   #23

Windows 7 Home Premium 64 Bit
 
 

Can you find the hardware IDs?
  1. Click Start Menu
  2. Right Click My Computer/Computer
  3. Click Manage
  4. Click Device Manager from the list on the left
  5. Expand DVD/CD-ROM Drives
  6. Right click your drive and click Properties
  7. Click the Details tab
  8. Change the Property value to Hardware Ids
  9. List those Ids here

Alternatively:
  1. Login as an adminstrative user.
  2. Click Start Menu
  3. Click Control Panel
  4. Click Hardware and Sound
  5. Click Device Manager (the last link under Devices and Printers)
  6. Expand DVD/CD-ROM Drives
  7. Right click your drive and click Properties
  8. Click the Details tab
  9. Change the Property value to Hardware Ids
  10. List those Ids here

You can also install Windows from a usb flash drive. See USB Windows 7 Installation Key Drive - Create
My System SpecsSystem Spec
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04 Feb 2012   #24

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

IDE\CdRomTSSTcorp_CDDVDW_SH-S223C________________SB04____

IDE\TSSTcorp_CDDVDW_SH-S223C________________SB04____

IDE\CdRomTSSTcorp_CDDVDW_SH-S223C________________

TSSTcorp_CDDVDW_SH-S223C________________SB04____

GenCdRom


I was reading some forums that this is actually a pretty common problem so any tips is welcome
Said it was some filter problems...

I dont have a usb flash drive unfortunately.
My System SpecsSystem Spec
04 Feb 2012   #25

Windows 7 Home Premium 64 Bit
 
 

Are you currently doing a repair or clean install (so I know which steps to find/give)?
My System SpecsSystem Spec
04 Feb 2012   #26

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Clean install with the file you gave me. Its a US version, but I dont care But if we fix this issue it might be a solution to use my original dvd then?
My System SpecsSystem Spec
04 Feb 2012   #27

Windows 7 Home Premium 64 Bit
 
 

Yes. See Required CD/DVD Drive Device Missing - Fresh Install (your ISO source is valid, so no worries there, but it is possible the ISO was not burnt properly and so you have a corrupted disc; try re-burning if necessary and use the verify function in ImgBurn).
My System SpecsSystem Spec
04 Feb 2012   #28

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok, it says there he downloaded the ISO file and burned to a cd/dvd (just like I did) It was when I put the dvd in the player and rebooted from that I got that message. It was into the installation for OS..

So guess I get the same message again when I try with the dvd...

Or did I miss the point here? hehe
My System SpecsSystem Spec
04 Feb 2012   #29

Windows 7 Home Premium 64 Bit
 
 

Did you verify the image when you first burnt it? See my pervious post as I edited a few things.
My System SpecsSystem Spec
04 Feb 2012   #30

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yes, I used the verify option. But I will try again on a new disc
My System SpecsSystem Spec
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 Games crashes to desktop and browsers stop responding




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