BSOD: BCCode:50


  1. Posts : 17
    Windows 7 Home Premium 64 bit
       #1

    BSOD: BCCode:50


    Hi,

    I have a problem with my laptop. This BSOD has occurred many times with unclear cause. I can't quite remember what it says but it has something to do with paging non page-able error
    My Hardware:
    Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz (4 CPUs), ~2.5GHz
    (Vista) ATI Mobility Radeon HD 5730
    (for more specific hardware information please check the dxdiag.txt I've attached)
    OS: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)

    Windows reported the error as this:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFFF0001000000
    BCP2: 0000000000000000
    BCP3: FFFFF800035DC1AA
    BCP4: 0000000000000007
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\020312-17440-01.dmp
    C:\Users\Philip\AppData\Local\Temp\WER-172646-0.sysdata.xml

    Thanks for your help
    on my past BSOD it was the wi-fi's outdated driver error, now it seems to be something different
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    > Your problems are probably caused by Symantec which is a frequent cause of BSOD's.
    I suggest you remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

    http://us.norton.com/support/kb/web_...080710133834EN

    Microsoft Security Essentials - Free Antivirus for Windows

    >
    Drivers that need updating are in the snip below.



    Attachment 196620
    Last edited by JMH; 09 Feb 2012 at 20:21.
      My Computer


  3. Posts : 17
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    hi,

    where can I dowwload these drivers that I need to update?

    thanks.
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads
      My Computer


 

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