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Windows 7: BSOD playing NFS The Run ,watching 720p movies,downloading up to 4mb/s

04 Feb 2012   #1

Windows 7 Ultimate x64
BSOD playing NFS The Run ,watching 720p movies,downloading up to 4mb/s

How can i fix this bsod?
is there any incompatibility between i3-2310m and videocard amd radeon hd6470m?
please help me with this.
special thanks!
BSOD message is this:
0x00000101 "A clock interrupt was not received on a secondary processor within the allocated time interval"

My System SpecsSystem Spec

04 Feb 2012   #2
Microsoft MVP


The one memory dump in the uploaded files is 0 bytes in size. Please try this:
Upload Dump Files:
NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7 and Windows Server 2008 R2
You have 0 updates after SP1 - most systems have more than 70. Please visit Windows Update and get all available updates.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on Windows 7 systems due to the sptd.sys driver.
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

We'll need the memory dumps in order to extract any more info from this.
My System SpecsSystem Spec
04 Feb 2012   #3

Windows 7 Ultimate x64
here's the minidump :)

My System SpecsSystem Spec

05 Feb 2012   #4
Microsoft MVP


File doesn't seem to be downloading from that site. Please try another.
My System SpecsSystem Spec
05 Feb 2012   #5

Windows 7 Ultimate x64

My System SpecsSystem Spec
05 Feb 2012   #6
Microsoft MVP


The only item of concern in the memory dump is the Daemon Tools driver. Please follow the instructions above to remove it.

Post back if the removal of Daemon Tools doesn't fix it.

Further info on BSOD error messages available at:

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.

amdxata.sys      Fri Mar 19 12:18:18 2010 (4BA3A3CA)
iaStor.sys       Sat Nov 06 03:44:52 2010 (4CD50774)
cpuz135_x64.sys  Tue Nov 09 08:33:36 2010 (4CD94DB0)
dump_iaStor.sys  Sat Nov 06 03:44:52 2010 (4CD50774)
dtsoftbus01.sys  Wed Jul 27 10:03:42 2011 (4E301ABE)
HECIx64.sys      Tue Oct 19 19:33:43 2010 (4CBE2AD7)
atikmpag.sys     Tue Apr 19 21:22:32 2011 (4DAE3558)
atkwmiacpi64.sys Mon Jul 26 01:56:49 2010 (4C4D23A1)
atikmdag.sys     Tue Apr 19 21:53:29 2011 (4DAE3C99)
AtihdW76.sys     Thu Mar 31 03:15:43 2011 (4D942A1F)
kbfiltr.sys      Mon Jul 20 05:21:42 2009 (4A643726)
athrx.sys        Tue May 24 03:24:19 2011 (4DDB5D23)
asmtxhci.sys     Wed Jun 01 22:27:46 2011 (4DE6F522)
L1C62x64.sys     Tue Aug 24 05:14:01 2010 (4C738D59)
ETD.sys          Tue Dec 21 22:55:09 2010 (4D11769D)
ASMMAP64.sys     Thu Jul 02 05:13:26 2009 (4A4C7A36)
RTKVHD64.sys     Tue Jun 14 07:28:43 2011 (4DF745EB)
asmthub3.sys     Wed Jun 01 22:27:58 2011 (4DE6F52E)


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\MEMORY.DMP]
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Sat Feb  4 13:51:37.467 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:32.919
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Bugcheck code 00000101
Arguments 00000000`00000031 00000000`00000000 fffff880`03165180 00000000`00000002
BiosVersion = K54LY.207
BiosReleaseDate = 09/26/2011
CPUID:        "Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz"
MaxSpeed:     2100
CurrentSpeed: 2095
My System SpecsSystem Spec

 BSOD playing NFS The Run ,watching 720p movies,downloading up to 4mb/s

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