System Service Error BSO


  1. Posts : 16
    windows 7 x64 ultimate
       #1

    System Service Error BSO


    System service error BSOD...I have had problems with my computer not going to sleep properly like when I close the lid or go start>sleep...so today it slept and then when I woke it back up it said system service error....I don't know why it won't sleep or why I got the BSOD..

    Got two BSOD's before this...i'll post them here too...the first one on the list will be the one that just happened
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    It looks like Mo3Fltr.sys is the cause. It is part of the Asus PCProbe program, and is notorious for causing crashes.

    I suggest removing it completely using Programs and Features. If the BSODs persist, please continue to upload the dmps.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {0, 0, 0, 0}
    
    Unable to load image \SystemRoot\system32\drivers\Mo3Fltr.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Mo3Fltr.sys
    *** ERROR: Module load completed but symbols could not be loaded for Mo3Fltr.sys
    Probably caused by : Mo3Fltr.sys ( Mo3Fltr+5f8 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: 0000000000000000, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (Win32) 0 (0) - The operation completed successfully.
    
    FAULTING_IP: 
    +0
    00000000`00000000 ??              ???
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000000000000
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x1E
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff800036d85fe to fffff800036e0c10
    
    STACK_TEXT:  
    fffff800`04e3ea88 fffff800`036d85fe : 00000000`00000000 00000000`00000000 fffff800`04e3f290 fffff800`0370c830 : nt!KeBugCheck
    fffff800`04e3ea90 fffff800`0370c4fd : fffff800`038ea71c fffff800`03827c30 fffff800`03664000 fffff800`04e3f1f0 : nt!KiKernelCalloutExceptionHandler+0xe
    fffff800`04e3eac0 fffff800`0370b2d5 : fffff800`0382b0fc fffff800`04e3eb38 fffff800`04e3f1f0 fffff800`03664000 : nt!RtlpExecuteHandlerForException+0xd
    fffff800`04e3eaf0 fffff800`0370e5c6 : fffff800`04e3f1f0 fffff800`04e3f290 00000000`00000001 00000000`0000000f : nt!RtlDispatchException+0x415
    fffff800`04e3f1d0 fffff800`0369b70a : fffff800`04e39080 00000000`00000022 00000000`00000000 00000000`00000000 : nt!RtlRaiseStatus+0x4e
    fffff800`04e3f770 fffff880`06f935f8 : fffffa80`0aac79b0 00000000`00000000 fffffa80`069bef20 fffffa80`0acdee00 : nt! ?? ::FNODOBFM::`string'+0xf5a9
    fffff800`04e3f7f0 fffffa80`0aac79b0 : 00000000`00000000 fffffa80`069bef20 fffffa80`0acdee00 fffffa80`09a4d770 : Mo3Fltr+0x5f8
    fffff800`04e3f7f8 00000000`00000000 : fffffa80`069bef20 fffffa80`0acdee00 fffffa80`09a4d770 fffff880`058ea3b4 : 0xfffffa80`0aac79b0
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    Mo3Fltr+5f8
    fffff880`06f935f8 ??              ???
    
    SYMBOL_STACK_INDEX:  6
    
    SYMBOL_NAME:  Mo3Fltr+5f8
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Mo3Fltr
    
    IMAGE_NAME:  Mo3Fltr.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  48d1c1fd
    
    FAILURE_BUCKET_ID:  X64_0x1E_Mo3Fltr+5f8
    
    BUCKET_ID:  X64_0x1E_Mo3Fltr+5f8
    
    Followup: MachineOwner
    ---------
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:42.
Find Us