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Windows 7: please help to solve COM SURROGATE error

05 Feb 2012   #11
eviliony

Windows 7 Ultimate x64
 
 

okay i got it.. apparently.. samsung and seagate are together now? because the web give me another link to seagate web... and i found it here

EcoGreen Series | Seagate

its HD154UI ... but i dont know which to download


My System SpecsSystem Spec
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05 Feb 2012   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

SeaTools | Seagate will examine just about any type of drive.
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05 Feb 2012   #13
eviliony

Windows 7 Ultimate x64
 
 

okay thank you will download that and give it a try later... bcause at the moment im backuping some of my files incase something unwanted happens... please dont cause im gonna panicked so much if it does...

as for the computer running fine now? is that show that the crash occurs due to startup programs? but i dont have any startup programs that can cause such errors... as far as i recall... theres only KIS, utorrent, printers and objectdock... these all have been run since the first time i install Win7 to my pc... i have also read that nero applications can cause this...

however my nero is the latest... its nero 11... and thank you for helping me through this... i really appreciate it
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05 Feb 2012   #14
eviliony

Windows 7 Ultimate x64
 
 

just wondering cause i never use such tool before.. can i diagnose both drives at the same time or only run for one drive at a time?
My System SpecsSystem Spec
05 Feb 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

You can determine which application after you are finished backing up the files. Just add one service or one program at a time through msconfig until your computer starts acting slow again.


Quote   Quote: Originally Posted by eviliony View Post
just wondering cause i never use such tool before.. can i diagnose both drives at the same time or only run for one drive at a time?
I believe it does multiple drives at once.
My System SpecsSystem Spec
05 Feb 2012   #16
eviliony

Windows 7 Ultimate x64
 
 

okay will give it a shot later... reagrding my HDD will it be fine?
My System SpecsSystem Spec
05 Feb 2012   #17
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by eviliony View Post
okay will give it a shot later... reagrding my HDD will it be fine?
Hard to say until after you have run the diagnostics for it.
My System SpecsSystem Spec
05 Feb 2012   #18
eviliony

Windows 7 Ultimate x64
 
 

okay this is weird.. i havent restart my computer yet and the COM Surrogate still happens... and one thing im not sure of... is it possible for the system to delete one whole folder? i think there is one folder inside some folder... but now its not there as its never there.. i dont get it ...
My System SpecsSystem Spec
05 Feb 2012   #19
eviliony

Windows 7 Ultimate x64
 
 

oh the software asked me to install net framework 4.0 while im sure i already had it installed since im using service pack 1 now... :S what should i do?
My System SpecsSystem Spec
05 Feb 2012   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by eviliony View Post
okay this is weird.. i havent restart my computer yet and the COM Surrogate still happens... and one thing im not sure of... is it possible for the system to delete one whole folder? i think there is one folder inside some folder... but now its not there as its never there.. i dont get it ...
What folder is it? Some folders in Windows 7 are not actually folders but junctions (links to folders). That way, programs can install in Windows 7 as they would have in previous versions of Windows even though the file directory layout is different in Windows 7 than it was in its predecessors (2003, XP, 2000).

Quote   Quote: Originally Posted by eviliony View Post
oh the software asked me to install net framework 4.0 while im sure i already had it installed since im using service pack 1 now... :S what should i do?
Install .Net Framework 4.0; it is not included in SP1. It is pretty much only installed if a program needs it, so if no programs have been installed to this point that needed that particular version of .Net Framework, you would not yet have it installed.
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 please help to solve COM SURROGATE error




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