please help to solve COM SURROGATE error

its a folder created by me on that hardisk... i dont know if somebody moves it somewhere else but its quite strange that its not there as if i never created it... but as far as im concern.. thats the only folder i notice is missing... and another problem... while im backuping... when its almost end... there are some errors some files cannot be copied... i just skip it... but when i check what im copying to other pc... the picture that im supposely skipped due to unreadable is there.... so i assume the error is not the original file but another... but i still dont understand... *sigh* ..

at the moment im downloading and installing it... will see how it goes... at the moment due to the COM Surrogate.. its hard to enter some folders... it crashes... my god what is wrong here... is it true that NEro causing this??

its quite impossible for such folder to just lost... without any trace... and as for the software.. there are like 6 tests which one should i go?

im so freaking out ryte now... can i system restore brings back everything?

eviliony said:

its a folder created by me on that hardisk... i dont know if somebody moves it somewhere else but its quite strange that its not there as if i never created it... but as far as im concern.. thats the only folder i notice is missing... and another problem... while im backuping... when its almost end... there are some errors some files cannot be copied... i just skip it... but when i check what im copying to other pc... the picture that im supposely skipped due to unreadable is there.... so i assume the error is not the original file but another... but i still dont understand... *sigh* ..

at the moment im downloading and installing it... will see how it goes... at the moment due to the COM Surrogate.. its hard to enter some folders... it crashes... my god what is wrong here... is it true that NEro causing this??

The folder you are missing may be there but hidden/hidden and a system file for some reason. Attributes sometimes get added through some unknown process in Windows. Files that cannot be copied/moved are files that are currently in use, and they should not be files that are important anyway. In other words, they should be system files and not user files.

eviliony said:

its quite impossible for such folder to just lost... without any trace... and as for the software.. there are like 6 tests which one should i go?

im so freaking out ryte now... can i system restore brings back everything?

Which disk do you want to test. Disks that are in the computer, or external disks?

disks in the computer my external are working fine at the moment so its not a problem OMG i want to scream now where is that folder "NOOO!!"

Where was the folder originally located? Can you open an Elevated Command Prompt and change directory to that folder?

cd C:\folder1\folder2\folder3\etc

based on the directory structure and the location of the folder originally.

Run the diagnostics on the first two disks to scan the disks in your computer.

its a personal folder and all personal folder (other than system or softwares files) are put inside D: , my secondary HDD inside the computer.... i already show hidden file, show system file.. its not there... i dont know where it is.. maybe it enters other folders i dont know... because searching wont help

as for the diagnostics? which one shold i choose? there are SMART, short etc as what i attached above...

Start with SMART. I usually just go down the list to check mine.

Do the following in an Elevated Command Prompt

D:
dir /a

is the missing folder listed?

so you are telling i should go with everything? OMG.. i still cannot find the folder i feel want to smash the computer ryte now ... im gonna ask my bro or sis if they transfer it somewhere else (i hope they do cause its not there anymore)... its kinda weird cause i never experience such thing that a folder just simply lost??

eviliony said:

so you are telling i should go with everything? OMG.. i still cannot find the folder i feel want to smash the computer ryte now ... im gonna ask my bro or sis if they transfer it somewhere else (i hope they do cause its not there anymore)... its kinda weird cause i never experience such thing that a folder just simply lost??

The folder may still be there. There are a couple reasons it may not be visible:

1. The attributes somehow were changed and it is hidden and a system file.
2. The disk has corrupt sectors where the folder exists, and so the folder is not able to be accessed to display or open.

omg!! i just run two tests and my secondary hardisk fail the 2nd test... the short drive... OMG what am i suppose to do? can it be recovered?

is this mean that im suppose to buy new hardisk? should i replace it? but i just bought it last year...