Random Freezes/BSOD on Vaio VPCSB running Windows 7 x64 Pro

rageer · 05 Feb 2012

Hello,

My computer is freezing on me completely randomly, and I have no idea what is going on. It has been getting worse lately. I would love some help. Thank you so much!

Windows 7 x64
Original Version that came with my Vaio Laptop.

My laptop is about a 1.5 years old.
I did a "clean" install using a system restore CD I made. I did this about 6 months ago.

Please let me know if there is anything else that you need?

I believe I have followed the directions as indicated. I used verifier overnight to obtain the dmp files.

I should have my computer specs on my profile.

Thank you so much!

rageer · 05 Feb 2012

I re-attached a new zip file. I did not run the first program as administrator. Thanks.

usasma · 05 Feb 2012

We've seen a number of BSOD issues with SSD's recently. Here's the information that I've compiled:

There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.-
Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability I will not recommend, nor will I use, SSD's for critical applications.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech Support Forum

Both of the memory dumps blames PeerBlock. Please uninstall and test to see if that stops the BSOD's
Don't forget to turn Driver Verifier off. To do this, select "Delete existing settings" in the first screen after opening the program. Then click on "Finish" and reboot the system.

PowerISO driver (SCDEmu.sys) dates from 2007. Please uninstall it. Should you wish to continue using it, please download an updated copy from the manufacturer's website.

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.

Code:


vmbus.sys               Sat Nov 20 04:57:29 2010 (4CE79B89)
winhv.sys               Sat Nov 20 04:20:02 2010 (4CE792C2)
SYMDS64.SYS             Mon May 16 18:15:03 2011 (4DD1A1E7)
iaStor.sys              Sat Nov 06 03:44:52 2010 (4CD50774)
amdxata.sys             Fri Mar 19 12:18:18 2010 (4BA3A3CA)
SYMEFA64.SYS            Tue Nov 22 19:49:28 2011 (4ECC4318)
Ironx64.SYS             Mon Nov 14 21:00:53 2011 (4EC1C7D5)
ccSetx64.sys            Fri Nov 04 18:05:25 2011 (4EB461A5)
dump_iaStor.sys         Sat Nov 06 03:44:52 2010 (4CD50774)
rikvm_9EC60124.sys      Wed Mar 16 04:30:49 2011 (4D807539)
vpcvmm.sys              Sat Nov 20 06:35:48 2010 (4CE7B294)
vpcnfltr.sys            Sat Nov 20 06:35:20 2010 (4CE7B278)
IDSvia64.sys            Tue Nov 22 15:23:23 2011 (4ECC04BB)
SYMNETS.SYS             Sat Nov 12 16:11:53 2011 (4EBEE119)
SYMEVENT64x86.SYS       Tue Nov 22 13:30:48 2011 (4ECBEA58)
SRTSPX64.SYS            Tue Nov 22 18:52:20 2011 (4ECC35B4)
SCDEmu.SYS              Tue Aug 07 11:19:48 2007 (46B88D94)
vpchbus.sys             Sat Nov 20 06:35:38 2010 (4CE7B28A)
eeCtrl64.sys            Fri Jan 20 18:39:48 2012 (4F19FB44)
EraserUtilRebootDrv.sys Fri Jan 20 18:39:49 2012 (4F19FB45)
usbrpm.sys              Sat Nov 20 06:37:19 2010 (4CE7B2EF)
nusb3hub.sys            Thu Sep 30 00:00:03 2010 (4CA40B43)
BHDrvx64.sys            Wed Nov 23 14:32:10 2011 (4ECD4A3A)
atikmpag.sys            Mon Sep 26 05:47:23 2011 (4E804A2B)
vpcusb.sys              Sat Nov 20 06:35:31 2010 (4CE7B283)
igdpmd64.sys            Tue Aug 09 11:31:55 2011 (4E4152EB)
HECIx64.sys             Tue Oct 19 19:33:43 2010 (4CBE2AD7)
iwdbus.sys              Wed Mar 09 18:43:23 2011 (4D78109B)
Rt64win7.sys            Wed Jan 26 08:34:03 2011 (4D4022CB)
SFEP.sys                Fri Nov 27 00:39:13 2009 (4B0F6601)
GEARAspiWDM.sys         Mon May 18 08:17:04 2009 (4A1151C0)
NETwNs64.sys            Tue Nov 09 06:16:31 2010 (4CD92D8F)
nusb3xhc.sys            Thu Sep 30 00:00:03 2010 (4CA40B43)
RTKVHD64.sys            Tue Oct 19 06:27:08 2010 (4CBD727C)
IntcDAud.sys            Fri Oct 15 04:28:17 2010 (4CB810A1)
pbfilter.sys            Sat Nov 06 22:23:54 2010 (4CD60DBA)
atikmdag.sys            Mon Sep 26 06:17:51 2011 (4E80514F)
Apfiltr.sys             Sat Nov 27 07:25:51 2010 (4CF0F8CF)
SRTSP64.SYS             Tue Nov 22 18:52:13 2011 (4ECC35AD)
ENG64.SYS               Fri Jul 29 09:17:51 2011 (4E32B2FF)
EX64.SYS                Fri Jul 29 09:15:11 2011 (4E32B25F)

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020512-12979-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Feb  4 23:47:37.872 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:56.089
*** WARNING: Unable to verify timestamp for pbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for pbfilter.sys
Probably caused by : pbfilter.sys ( pbfilter+2a10 )
BUGCHECK_STR:  0xc9_7
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  peerblock.exe
FAILURE_BUCKET_ID:  X64_0xc9_7_pbfilter+2a10
Bugcheck code 000000C9
Arguments 00000000`00000007 fffff880`0a0fba10 fffff980`4e2aaee0 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020412-12339-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Feb  4 14:37:03.850 2012 (UTC - 5:00)
System Uptime: 0 days 0:08:07.068
*** WARNING: Unable to verify timestamp for pbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for pbfilter.sys
Probably caused by : pbfilter.sys ( pbfilter+2a10 )
BUGCHECK_STR:  0xc9_7
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  Azureus.exe
FAILURE_BUCKET_ID:  X64_0xc9_7_pbfilter+2a10
Bugcheck code 000000C9
Arguments 00000000`00000007 fffff880`099c6a10 fffff980`5ba90ee0 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

rageer · 06 Feb 2012

Okay , I updated the driver from 2007 by downloading the latest poweriso from their website and reinstalling it.
I have also updated the intel controller drives via directly through the intel website.

However, I am having problems installing the latest firmware for the SSD provided by Crucial's website.

My bios "INSYDEH2O" is detecting the drive as simply 256 gb HD. Not the brand or what not .

I burned the latest iso boot disk for the firmware upgrade for the hard drive, but it will not install the firmware. It simply says that no hard drive is found and skips to a:\

usasma · 06 Feb 2012

You're gonna have to get tech support from Crucial for this.
I have no clue about SSD's!

rageer · 18 Apr 2012

And, I've finally resolved the issue.

The firmware on the SSD needed to upgraded to the latest version. Thanks a lot for the help and support !