BSOD and Firefox Problem


  1. YPA
    Posts : 8
    W7 Ultimate 64bit
       New #1

    BSOD and Firefox Problem


    Hi

    I've got a W7 Ultimate 64bit OS.
    Custom built.
    Built a couple of months ago.

    I'm getting regular and random BSOD with this message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 1a
    BCP1: 0000000000005003
    BCP2: FFFFF781C0000000
    BCP3: 000000000002433F
    BCP4: 0002434100048676
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\020612-19812-01.dmp
    C:\Users\UserName\AppData\Local\Temp\WER-1457062-0.sysdata.xml
    I have no idea what's causing this, I haven't added anything new or changed anything.

    Also in Firefox it crashes randomly and regularly too. Both started happening around the same time although I'm not sure if it's causation or correlation.

    Anyone here able to help me out?
    Last edited by YPA; 08 Feb 2012 at 12:41.
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  3. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #2

    Hi.

    Follow these steps and upload here the crash\bsod files.

    https://www.sevenforums.com/crashes-d...tructions.html

    In meantime uninstall Firefox for testing purposes.
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  4. YPA
    Posts : 8
    W7 Ultimate 64bit
    Thread Starter
       New #3

    Sorry for the tardy reply.

    I've updated the OP with what you asked. Hope it helps.
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  6. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #4

    Update these software\drivers,


    Ralink RT2860 series Wireless LAN Card (you may have a different manufacturer)


    Ralink-A MEDIATEK COMPANY


    Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC


    Realtek


    Then run RAM - Test with Memtest86+

    Let it run until at least 7 passes are completed, or errors are found (whichever comes first). The longer you run it, the better.



    Finish     and post back.
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  7. YPA
    Posts : 8
    W7 Ultimate 64bit
    Thread Starter
       New #5

    Thanks.

    I've downloaded the Realtek file but I don't know what to do with it. There's no .exe file or a 'Read Me' with instructions.
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  8. writhziden
    Posts : 11,269
    Windows 7 Home Premium 64 Bit
       New #6

    Follow the steps in Driver Install - Device Manager to install drivers from a folder full of driver files (yours are not XP drivers, but the procedure is basically the same). Do not do Part Two of that tutorial.
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  10. YPA
    Posts : 8
    W7 Ultimate 64bit
    Thread Starter
       New #7

    Thanks

    I'm running the check now.

    It's on:
    pass 23%
    Test #6
    Errors:2616

    That's a lot of errors.

    I'm going to leave it throughout the night and check back here in the morning.

    EDIT:
    I've just been through the tutorial and says that I should stop the test.

    I'll stop it and check the RAM in the morning.
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  11. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #8

    YPA said:
    Thanks

    I'm running the check now.

    It's on:
    pass 23%
    Test #6
    Errors:2616

    That's a lot of errors.

    I'm going to leave it throughout the night and check back here in the morning.

    EDIT:
    I've just been through the tutorial and says that I should stop the test.

    I'll stop it and check the RAM in the morning.

    Well,lot of errors in memtest,that is a faulty ram.

    Read carefully and follow step by step the ""Part 3: If You Have Errors:""

    RAM - Test with Memtest86+
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  12. YPA
    Posts : 8
    W7 Ultimate 64bit
    Thread Starter
       New #9

    Finally went through all of the RAM and I've identified the one that was on the fritz.

    I've used the computer without the stick and it's working perfectly.

    Thanks for all the help.
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  13. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #10

    You are welcome.
      My Computer
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