kernel-power event 41 random restarts playing SWTOR
good day,
I have not been able to play SWTOR MMO. During gameplay my PC will shutdown then restart to the safe mode menu. It happens randomly 2 to 8 minutes into gameplay. Currently this happens with this game only. I do not know much about computers but I noticed the event viewer says kernel-power event 41. The PC is brand new month old. I a little frustated because I do not know what to do so any help or advice would be appreciated
System Manufacturer/Model Number Cyberpower Inc. OS windows 7 Home premium 64 bit CPU intel i7-3930k 3.2 ghz 12mb lga 2011 Motherboard asrockx79 extreme4 3way sli/crossfire usb 3.0 sata 3 Memory kingston hyper-x 4gb ddr3/ 1600 mhz Graphics Card nvidiagtx 560 2gb gddr5 pci-e dirctx 11 Sound Card onboard 7.1 sound Monitor(s) Displays sony TV kdl-55ex713
PSU xtremegear 700 watt Case nzxt black tempest Cooling asetek 510lc 120mm watercooler Hard Drives 500gb sata II 3.0 gb 16mb 7200rpm
Kernel-power event ID 41 is quite a common error most of us experience at times.
Check the Event Source. { That may help us to pinpoint the issue a bit better.}
If it happens only when using that game take careful notice of exactly what you are doing at that time. If you are overclocking STOP. {at least to test}
Return to the default settings.
System Manufacturer/Model Number Cyberpower Inc. OS windows 7 Home premium 64 bit CPU intel i7-3930k 3.2 ghz 12mb lga 2011 Motherboard asrockx79 extreme4 3way sli/crossfire usb 3.0 sata 3 Memory kingston hyper-x 4gb ddr3/ 1600 mhz Graphics Card nvidiagtx 560 2gb gddr5 pci-e dirctx 11 Sound Card onboard 7.1 sound Monitor(s) Displays sony TV kdl-55ex713
PSU xtremegear 700 watt Case nzxt black tempest Cooling asetek 510lc 120mm watercooler Hard Drives 500gb sata II 3.0 gb 16mb 7200rpm
System Manufacturer/Model Number Cyberpower Inc. OS windows 7 Home premium 64 bit CPU intel i7-3930k 3.2 ghz 12mb lga 2011 Motherboard asrockx79 extreme4 3way sli/crossfire usb 3.0 sata 3 Memory kingston hyper-x 4gb ddr3/ 1600 mhz Graphics Card nvidiagtx 560 2gb gddr5 pci-e dirctx 11 Sound Card onboard 7.1 sound Monitor(s) Displays sony TV kdl-55ex713
PSU xtremegear 700 watt Case nzxt black tempest Cooling asetek 510lc 120mm watercooler Hard Drives 500gb sata II 3.0 gb 16mb 7200rpm
Type eventvwr in search.
Go to the Windows Logs > Application {in the left hand column.}
Note anything in red that relates to the problem.
Please record the Source and tell us what it says.
There are various errors with source like windows installer, sidebyside, WMI, app error but the one that pops up most is CAPI2 nothing with event id 41
System Manufacturer/Model Number Cyberpower Inc. OS windows 7 Home premium 64 bit CPU intel i7-3930k 3.2 ghz 12mb lga 2011 Motherboard asrockx79 extreme4 3way sli/crossfire usb 3.0 sata 3 Memory kingston hyper-x 4gb ddr3/ 1600 mhz Graphics Card nvidiagtx 560 2gb gddr5 pci-e dirctx 11 Sound Card onboard 7.1 sound Monitor(s) Displays sony TV kdl-55ex713
PSU xtremegear 700 watt Case nzxt black tempest Cooling asetek 510lc 120mm watercooler Hard Drives 500gb sata II 3.0 gb 16mb 7200rpm
The Cap 12 drama has been around for quite a few years.
Many threads have been written about the issue.
Suffice to say I was first introduced to this nuisance on two brand new Laptops with Vista Ultimate 64-bit & prior to SP1.
Tried all the fixes & nothing worked.
The error still comes & goes with monotonous regularity.
Lo & behold on another new Laptop running Win 7 Ultimate 64-bit a Cap 12 Error presented for a time, disappeared.... & the same pattern repeats.
Curiousity seeks answers always but there comes a time when one notices the sky hasn't fallen in.
Monitor what happens whilst moving on.
so I started up the game and proceeded with my quest and the PC restarted after about 15 minutes just battling monsters... I checked event viewer applications and the most recent error at 6:18pm event id 10, source WMI
System Manufacturer/Model Number Cyberpower Inc. OS windows 7 Home premium 64 bit CPU intel i7-3930k 3.2 ghz 12mb lga 2011 Motherboard asrockx79 extreme4 3way sli/crossfire usb 3.0 sata 3 Memory kingston hyper-x 4gb ddr3/ 1600 mhz Graphics Card nvidiagtx 560 2gb gddr5 pci-e dirctx 11 Sound Card onboard 7.1 sound Monitor(s) Displays sony TV kdl-55ex713
PSU xtremegear 700 watt Case nzxt black tempest Cooling asetek 510lc 120mm watercooler Hard Drives 500gb sata II 3.0 gb 16mb 7200rpm