Random PC freezes

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  1. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #81

    Try bumping your northbridge voltage to 1.55 V and manually set your first four RAM timings in the BIOS to 5-5-5-16 instead of 5-5-5-18. Do not change any other settings. See if the system is more stable.
      My Computer


  2. Posts : 89
    Windows 7 professional 64bit
    Thread Starter
       #82

    hey there. i have done the changes you told me 2 days ago, and no freeze happened since then. by the way i will be away from town on the easter holidays. so i will use the computer again in 2 weeks. in case a freeze happenes i will infrom you then. enjoy your holidays
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #83

    That's fine. We'll be here when you get back and you can let us know how things are going. At least it appears we are on the right track. Safe travels, and enjoy the holiday. :)
      My Computer


  4. Posts : 2
    Windows 7 64-bit
       #84

    writhziden said:
    Try bumping your northbridge voltage to 1.55 V and manually set your first four RAM timings in the BIOS to 5-5-5-16 instead of 5-5-5-18. Do not change any other settings. See if the system is more stable.
    Hi, I have exactly the same issue as the topic starter here...
    But can someone tell me what voltage and RAM timings I should use to get the rid of the freezes?!

    I have an ASUS PK5 motherboard with 4x 1GB Corsair DDR2 (PC2-6400) memory.

    Thx for the help...

    Hiapoe
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #85

    This thread is already quite long and it will get confusing to help a new person within it. Can you please start your own thread and link to this one when you ask for help. Your problem may not be exactly related. Voltage and timing changes are tricky and if not done correctly can damage one's system, so we usually move to those as a last step. You should try to narrow down other possible causes first within your own thread. Best of luck!
      My Computer


  6. Posts : 89
    Windows 7 professional 64bit
    Thread Starter
       #86

    Hey there again. I have been using my pc for about a month now and was fine. Not even one freeze occured and i wanted to post it here and mark the case as solved but always forgot it =P. But now i am experiencing another problem.

    So about 1 week ago, i bought diablo 3 and i have been playing for some time. This last week no problem occured. I was away from home this weekend and when i got back, when i opened diablo 3 i got a crach and black screen after i logged in. I tried 2-3 times and the same thing happened. Today i also got 2 crashes and black screens when i was just using google chrome.

    I tried some things, like updating my graphics card, searching for viruses and stuff but the problem still occures. What should i do?

    What exactly happens is that the screen turns black, the music ''stucks'' or it continues to play normaly, but i don't have any access to anything and my tv monitor pop ups a message of ''No signal''.
      My Computer


  7. Posts : 89
    Windows 7 professional 64bit
    Thread Starter
       #87

    the problem occures very often. the maximum time i used the pc until it crashed and the screen turned black was 20 minutes. it has occured more than 6 times today. it hasn't occured when i was idle , but always when i am active. most of the crashes occured when i was switching or opening a new tab in google chrome or firefox, and 1 crash happened when i was chatting on msn messenger while windows media player was playing.
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #88

    It may be DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.

    • If you are overclocking any hardware, please stop.

    • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.



    Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

    1. Download the drivers you want for your display card(s)
    2. Click Start Menu
    3. Click Control Panel
    4. Click Uninstall a program
    5. For NVIDIA:
      • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
      • Restart your computer
      • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
      • If any remain of the above, uninstall one at a time
      • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
    6. For AMD:
      • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
      • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
        1. Click Start Menu
        2. Right Click My Computer/Computer
        3. Click Manage
        4. Click Device Manager from the list on the left
        5. Expand Display adapters
        6. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK


          Alternatively:
          1. Login as an adminstrative user
          2. Click Start Menu
          3. Click Control Panel
          4. Click Hardware and Sound
          5. Click Device Manager (the last link under Devices and Printers)
          6. Expand Display adapters
          7. Do the following for each adapter (in case you have multiple display cards)
            • Right click the adapter
            • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
            • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      • Restart your computer after uninstalling drivers for all display cards
      • Install the driver you selected for the display cards once Windows starts



    I gave the above steps to make sure you are re-installing the graphics drivers properly and also to recommend trying different drivers rather than re-installing the same ones each time. If that above does not work: run some diagnostics with Unigine: real-time 3D engine (game, simulation, visualization and VR) and see if crashes happen faster during diagnostics or if temperatures are a concern.
      My Computer


  9. Posts : 89
    Windows 7 professional 64bit
    Thread Starter
       #89

    i also attached a system health report. in the meantime i had 3 black screens. all of them while going form one tab to another in google chrome. it seems the crashes are not related with the time the pc is working, but if i am idle or not
      My Computer


  10. Posts : 89
    Windows 7 professional 64bit
    Thread Starter
       #90

    here is the report
      My Computer


 
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