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Windows 7: random freezing and random bluescreens with various error codes


10 Feb 2012   #1

Windows 7 Home Premium (64-bit Edition)
 
 
random freezing and random bluescreens with various error codes

I've contacted tech support at cyberpowerpc where I bought my computer, but after reading their tech support forums my faith in getting a quick response is kind of low, so I came here as many bluescreen search results lead here and I figure it's probably a good place to get more help.

I've been getting random bluescreens and random freezing for a while now. I can be playing a game, or browsing the internet, or the computer can just be idle with mp3s playing. They often occur after about a day of no issues, though have also occurred right after restarting the computer from the previous bluescreen. I've scanned my computer for viruses and nothing was found. I believe these problems started some time after my computer restarted on its own, but that only happened once. The error codes I've seen on the bluescreens are 0x0000001a, 0x0000004e, and 0x000000de, though the random freezing has occurred just as often as the bluescreens.

I've tried unplugging all of my usb devices and the computer ran for maybe a week without problems. After plugging a usb device back in the problem happened again after a day or so. I have tried different usb devices in different usb ports 1 at a time and the problem seems to happen with all of them. The usb devices I've used are 2 different game controllers and a webcam. The computer ran fine with all of these usb devices plugged in for a month or 2 before this started happening. Is this a coincidence or could this be indicative of the power supply going bad?

I've attached a zip file as per the bsod posting instructions, my computer is maybe 3 months old, and my relevant computer specs as listed in my order information are
CAS: Thermaltake Commander Mid-Tower Gaming Case
CD: 24X Double Layer Dual Format DVD+-R/+-RW + CD-R/RW Drive (BLACK COLOR)
COOLANT: Standard Coolant
CPU: Intel(R) Core™ i5-2500K 3.30 GHz 6M Intel Smart Cache LGA1155 (All Venom OC Certified)
CS_FAN: Default case fans
FAN: Intel LGA1156 Certified CPU Fan & Heatsink
FLASHMEDIA: INTERNAL 12in1 Flash Media Reader/Writer (BLACK COLOR)
HDD: 500GB SATA-III 6.0Gb/s 16MB Cache 7200RPM HDD [+8] (Single Drive)
IUSB: Built-in USB 2.0 Ports
KEYBOARD: Xtreme Gear (Black Color) Multimedia/Internet USB Keyboard
MEMORY: 8GB (2GBx4) DDR3/1600MHz Dual Channel Memory Module (Corsair XMS Gaming Memory with Heat Spreader)
MOTHERBOARD: [CrossFireX] Asus P8Z68-V LX Intel Z68 Chipset DDR3 ATX Mainboard LucidLogix Virtu and Intel Smart Response Technology & 7.1 HD Audio, GbLAN, USB3.0, 2x SATA-III RAID,2 3 PCIe Gen2, 2 PCIe X1 & 2 3CI (All Venom OC Certified)
MOUSE: GigaByte GM-M6800 Dual Lens Optical Gaming Mouse
NETWORK: Onboard Gigabit LAN Network
OS: Microsoft(R) Windows 7 Home Premium (64-bit Edition)
OVERCLOCK: No Overclocking
POWERSUPPLY: 700 Watts - XtremeGear SLI/CrossFireX Ready Power Supply
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
VIDEO: NVIDIA GeForce GTX 560 1GB 16X PCIe Video Card (Major Brand Powered by NVIDIA)

From what I've read on the cyberpowerpc forums the extremegear power supply is widely regarded as horrible and a big cause of problems, but I'd like to get more opinions before I go buying stuff expecting it to fix all of my problems. My computer is still under warranty, but if the power supply is the issue they would just replace it with the same brand giving me problems and I would probably be better off in the long run buying something quality and replacing it myself.

My System SpecsSystem Spec
.

10 Feb 2012   #2

win 7 ( 64 bit)
 
 

if it's still under warranty i would let them fix it . cause i think once you open the case you void the warranty leaving you stuck with all repairs.



scrooge
My System SpecsSystem Spec
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 random freezing and random bluescreens with various error codes




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