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Windows 7: BSOD/Auto shut down whilst playing BF3

16 Feb 2012   #11
aussie1

windows 7 64-bit
 
 

Still crashing after uninstalling Symantec. Have since had 3 other different errors on the blue screen - 0x00000050, 0x0000000a, 0x0000007f. Any other ideas?


My System SpecsSystem Spec
.
16 Feb 2012   #12
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by aussie1 View Post
Still crashing after uninstalling Symantec. Have since had 3 other different errors on the blue screen - 0x00000050, 0x0000000a, 0x0000007f. Any other ideas?

Still need the new DMP files.
My System SpecsSystem Spec
16 Feb 2012   #13
aussie1

windows 7 64-bit
 
 

Would it be OK if I ran memtest while I'm asleep (8-9 hours)?
My System SpecsSystem Spec
.

16 Feb 2012   #14
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by aussie1 View Post
Would it be OK if I ran memtest while I'm asleep (8-9 hours)?

Sure
My System SpecsSystem Spec
18 Feb 2012   #15
aussie1

windows 7 64-bit
 
 

Here is the latest minidump
My System SpecsSystem Spec
18 Feb 2012   #16
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by aussie1 View Post
Here is the latest minidump

Two problems


1-Symantec

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST


http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows


2-Related to Rt64win7.sys 8101E/8168/8169 NDIS 6.20 64-bit Driver from Realtek Corporation. Yours is from 2009. Re-install newest driver available.

My System SpecsSystem Spec
20 Feb 2012   #17
aussie1

windows 7 64-bit
 
 

Uninstalled Symantec, updated Realtek driver. Problem still remains.
My System SpecsSystem Spec
20 Feb 2012   #18
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by aussie1 View Post
Uninstalled Symantec, updated Realtek driver. Problem still remains.
Is this the only one since removing Symantec?

The DMP points indirectly to an OS file (probably isnt the true cause) so lets run a system file check


SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
My System SpecsSystem Spec
20 Feb 2012   #19
aussie1

windows 7 64-bit
 
 

I only removed Symantec yesterday so that was the first blue screen after uninstalling it.

SFC found no issues.

Tried to play BF3 again, got 0x07f error within 5 minutes of playing.
My System SpecsSystem Spec
21 Feb 2012   #20
aussie1

windows 7 64-bit
 
 

Got a new error. 0x034 cache_manager
My System SpecsSystem Spec
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 BSOD/Auto shut down whilst playing BF3




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