New
#41
I think the best method to determine whether your new RAM is incompatible or is bad would be to run Windows with one stick at a time of the new RAM. Check each module in each slot. If a module works in one slot, then test the other slots to determine if you have a bad slot. If a module does not work in any slots, it is probably bad.
If you swap any memory components, follow these steps for ESD safety:
- Shut down and turn off your computer.
- Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
- Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
- Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
Once these steps have been followed, it is safe to remove and replace components within your computer.