BSOD - Please help me get to the bottom of this.

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  1. Posts : 22
    Windows 7 Pro x64
       #1

    BSOD - Please help me get to the bottom of this.


    Only thing I have yet to try is reformatting with a clean install of windows 7. I feel the problem is either a driver one or a overclocking incompatibility, I've tested with memtest and furmark and heaven and other temperatures and they seem normal. Had slight smell of burning ever since I got this new rig, although since it's subtle I assume it's normal, my room is quite damp although I open the window every now and then.

    PC has bsod after about an hour into playing games, and the problem was made worse when I played with monitor in 120hz, was more stable at 60hz. Havent bsod for a bit now, may be because I have got rid of the preoverclocked settings in bios, if i remember correctly. dump files are attached!
    Still getting the odd error in event viewr.

    (Why did I have to try and build a pc!)
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Your upload contains no DMP files please try this method

    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 22
    Windows 7 Pro x64
    Thread Starter
       #3

    when copied my minidump folder, it appears to be empty? Or are there hidden files.
    edit: it has a lock symbol on the folder is that normal
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    wungchow said:
    when copied my minidump folder, it appears to be empty? Or are there hidden files.
    edit: it has a lock symbol on the folder is that normal

    It is normal

    There are several reasons that may prevent you from having a DMP file in the usual places.

    If you control panel is not configured for small dump you probably will then find it in C:\windows and it will be called MEMORY.dmp. It will overwrite every crash.

    Other reasons are if you have UAC turned off, if you have a small page file, or a page file on a different HD than the OS.
      My Computer


  5. Posts : 22
    Windows 7 Pro x64
    Thread Starter
       #5

    zigzag3143 said:
    wungchow said:
    when copied my minidump folder, it appears to be empty? Or are there hidden files.
    edit: it has a lock symbol on the folder is that normal

    It is normal

    There are several reasons that may prevent you from having a DMP file in the usual places.

    If you control panel is not configured for small dump you probably will then find it in C:\windows and it will be called MEMORY.dmp. It will overwrite every crash.

    Other reasons are if you have UAC turned off, if you have a small page file, or a page file on a different HD than the OS.
    That file is not there >.<

    I have 2 critical errors showing up in Event Viewer as DriverFrameworks-UserMode id: 10110 and 10111 and various other errors but I assume the critical ones are the problem?
      My Computer


  6. Posts : 22
    Windows 7 Pro x64
    Thread Starter
       #6

    no more help? you fresh out bro?
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #7

    If you are still having trouble, I will have to ask for the information again. Unfortunately, your files were lost in a server crash a few weeks ago...

    Please provide us with your Event Viewer administrative logs by following these steps:
    1. Click Start Menu
    2. Type eventvwr into Search programs and files (do not hit enter)
    3. Right click eventvwr.exe and click Run as administrator
    4. Expand Custom Views
    5. Click Administrative Events
    6. Right click Administrative Events
    7. Save all Events in Custom View As...
    8. Save them in a folder where you will remember which folder and save as Errors.evtx
    9. Go to where you saved Errors.evtx
    10. Right click Errors.evtx -> send to -> compressed (zipped) folder
    11. Upload the .zip file here.
      My Computer


  8. Posts : 22
    Windows 7 Pro x64
    Thread Starter
       #8

    writhziden said:
    If you are still having trouble, I will have to ask for the information again. Unfortunately, your files were lost in a server crash a few weeks ago...

    Please provide us with your Event Viewer administrative logs by following these steps:
    1. Click Start Menu
    2. Type eventvwr into Search programs and files (do not hit enter)
    3. Right click eventvwr.exe and click Run as administrator
    4. Expand Custom Views
    5. Click Administrative Events
    6. Right click Administrative Events
    7. Save all Events in Custom View As...
    8. Save them in a folder where you will remember which folder and save as Errors.evtx
    9. Go to where you saved Errors.evtx
    10. Right click Errors.evtx -> send to -> compressed (zipped) folder
    11. Upload the .zip file here.
    kk here you go
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #9

    You may have a corrupted user account: Fix a corrupted user profile


    Also, Sound Recorder is displaying many errors. Uninstall and re-install the software.
      My Computer


  10. Posts : 22
    Windows 7 Pro x64
    Thread Starter
       #10

    writhziden said:
    You may have a corrupted user account: Fix a corrupted user profile


    Also, Sound Recorder is displaying many errors. Uninstall and re-install the software.
    would you suggest that i just reformat, it sounds easier
      My Computer


 
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