Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Playing SWTOR, Error IRQ not less than or equal

12 Feb 2012   #1
jubei415

win7 64bit
 
 
BSOD Playing SWTOR, Error IRQ not less than or equal

I've had my first 2 crashes with windows 7 in the last 24 hours. Haven't had any for at least a year.

stats:
Intel core i7 2600k
8GB corsair memory
Intel 530 124gb SSD drive
WD Black 1TB backup drive
Geforce GTX 580 1.5gb Video card


Win7 64bit, OEM ( I Assume as it came with the machine when I bought it from co-worker )

system is about.. 5 months old
Have not had to do a reformat on it


My System SpecsSystem Spec
.
13 Feb 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:
  1. Loading Dump File [F:\BSODDmpFiles\jubei415\Windows_NT6_BSOD_jcgriff2\021212-15288-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0xfffff800`0321e000 PsLoadedModuleList = 0xfffff800`0345be50 Debug session time: Sun Feb 12 07:02:44.687 2012 (GMT-7) System Uptime: 0 days 0:15:25.592 Loading Kernel Symbols ............................................................... ................................................................ ................................................... Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck D1, {0, 6, 8, 0} Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : nvlddmkm.sys ( nvlddmkm+52481d ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If kernel debugger is available get stack backtrace. Arguments: Arg1: 0000000000000000, memory referenced Arg2: 0000000000000006, IRQL Arg3: 0000000000000008, value 0 = read operation, 1 = write operation Arg4: 0000000000000000, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034c60e0 0000000000000000 CURRENT_IRQL: 6 FAULTING_IP: +60b9952f02d3dd48 00000000`00000000 ?? ??? PROCESS_NAME: swtor.exe CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xD1 TRAP_FRAME: fffff88008d65510 -- (.trap 0xfffff88008d65510) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8006715000 rdx=fffffa8008677000 rsi=0000000000000000 rdi=0000000000000000 rip=0000000000000000 rsp=fffff88008d656a8 rbp=0000000000000000 r8=0000000000000000 r9=0000000000000000 r10=0000000000000000 r11=fffff88008d65680 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po cy 00000000`00000000 ?? ??? Resetting default scope LAST_CONTROL_TRANSFER: from fffff8000328f469 to fffff8000328ff00 FAILED_INSTRUCTION_ADDRESS: +60b9952f02d3dd48 00000000`00000000 ?? ??? STACK_TEXT: fffff880`08d656a8 fffff880`1054481d : fffff880`00000000 fffffa80`08ff6690 00000000`00000000 00000000`00001000 : 0x0 fffff880`08d656b0 fffff880`00000000 : fffffa80`08ff6690 00000000`00000000 00000000`00001000 00000000`00000008 : nvlddmkm+0x52481d fffff880`08d656b8 fffffa80`08ff6690 : 00000000`00000000 00000000`00001000 00000000`00000008 fffff880`10273f1f : 0xfffff880`00000000 fffff880`08d656c0 00000000`00000000 : 00000000`00001000 00000000`00000008 fffff880`10273f1f 000000d7`812c4e90 : 0xfffffa80`08ff6690 STACK_COMMAND: .trap 0xfffff88008d65510 ; kb FOLLOWUP_IP: nvlddmkm+52481d fffff880`1054481d ?? ??? SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nvlddmkm+52481d FOLLOWUP_NAME: MachineOwner MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4dd73a68 FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_NULL_IP_nvlddmkm+52481d BUCKET_ID: X64_0xD1_CODE_AV_NULL_IP_nvlddmkm+52481d Followup: MachineOwner ---------
  2. Loading Dump File [F:\BSODDmpFiles\jubei415\Windows_NT6_BSOD_jcgriff2\021212-16114-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0xfffff800`03200000 PsLoadedModuleList = 0xfffff800`0343de50 Debug session time: Sun Feb 12 06:46:31.408 2012 (GMT-7) System Uptime: 7 days 4:12:57.314 Loading Kernel Symbols ............................................................... ................................................................ ..................................................... Loading User Symbols Loading unloaded module list ............ ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 50, {fffff88008a0892b, 1, fffff880101668eb, 0} Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Could not read faulting driver name Probably caused by : nvlddmkm.sys ( nvlddmkm+13b8eb ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* PAGE_FAULT_IN_NONPAGED_AREA (50) Invalid system memory was referenced. This cannot be protected by try-except, it must be protected by a Probe. Typically the address is just plain bad or it is pointing at freed memory. Arguments: Arg1: fffff88008a0892b, memory referenced. Arg2: 0000000000000001, value 0 = read operation, 1 = write operation. Arg3: fffff880101668eb, If non-zero, the instruction address which referenced the bad memory address. Arg4: 0000000000000000, (reserved) Debugging Details: ------------------ Could not read faulting driver name WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800034a80e0 fffff88008a0892b FAULTING_IP: nvlddmkm+13b8eb fffff880`101668eb c88d9424 enter 948Dh,24h MM_INTERNAL_CODE: 0 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x50 PROCESS_NAME: dwm.exe CURRENT_IRQL: 0 TRAP_FRAME: fffff88008a11c50 -- (.trap 0xfffff88008a11c50) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000390 rbx=0000000000000000 rcx=fffffa800b684000 rdx=fffffa8009126000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff880101668eb rsp=fffff88008a11de0 rbp=fffffa8009126000 r8=fffffa800b4930a0 r9=0000000000000001 r10=0000000000000002 r11=0000000000000000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz na po nc nvlddmkm+0x13b8eb: fffff880`101668eb c88d9424 enter 948Dh,24h Resetting default scope LAST_CONTROL_TRANSFER: from fffff800032f11e4 to fffff80003271f00 STACK_TEXT: fffff880`08a11ae8 fffff800`032f11e4 : 00000000`00000050 fffff880`08a0892b 00000000`00000001 fffff880`08a11c50 : nt!KeBugCheckEx fffff880`08a11af0 fffff800`0326ffee : 00000000`00000001 00000000`c00000e8 fffff880`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x42907 fffff880`08a11c50 fffff880`101668eb : 00000000`c00000e8 fffffa80`09126000 00000000`c00000e8 00000000`00000000 : nt!KiPageFault+0x16e fffff880`08a11de0 00000000`c00000e8 : fffffa80`09126000 00000000`c00000e8 00000000`00000000 00000000`001619ac : nvlddmkm+0x13b8eb fffff880`08a11de8 fffffa80`09126000 : 00000000`c00000e8 00000000`00000000 00000000`001619ac 00000000`00000038 : 0xc00000e8 fffff880`08a11df0 00000000`c00000e8 : 00000000`00000000 00000000`001619ac 00000000`00000038 fffff880`025f0000 : 0xfffffa80`09126000 fffff880`08a11df8 00000000`00000000 : 00000000`001619ac 00000000`00000038 fffff880`025f0000 00000000`0000c000 : 0xc00000e8 STACK_COMMAND: kb FOLLOWUP_IP: nvlddmkm+13b8eb fffff880`101668eb c88d9424 enter 948Dh,24h SYMBOL_STACK_INDEX: 3 SYMBOL_NAME: nvlddmkm+13b8eb FOLLOWUP_NAME: MachineOwner MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4dd73a68 FAILURE_BUCKET_ID: X64_0x50_nvlddmkm+13b8eb BUCKET_ID: X64_0x50_nvlddmkm+13b8eb Followup: MachineOwner ---------
  1. Due to your display adapter (graphics card) driver.
  2. Due to your display adapter (graphics card) driver. Other possible causes are Memory problems... Graphics card memory problems... BIOS... Corrupted hard disk file system... Corrupted System Files... Missing Windows Updates... Drivers...
Thanks to Dave76 for help understanding possible causes.

  • If you are overclocking any hardware, please stop.


  • Re-install or install the latest drivers for your display card. Your current drivers may be corrupt and/or outdated. Use the following method to re-install the drivers.
    1. Download the latest drivers for your display card(s)
    2. Click Start Menu
    3. Right Click My Computer/Computer
    4. Click Manage
    5. Click Device Manager from the list on the left
    6. Expand Display adapters
    7. Do the following for each adapter (in case you have multiple display cards)
      • Right click the adapter
      • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
      • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    8. Restart your computer after uninstalling drivers for all display cards
    9. Install the latest driver for the display cards once Windows starts

    Alternatively:
    1. Login as an adminstrative user
    2. Download the latest drivers for your display card(s)
    3. Click Start Menu
    4. Click Control Panel
    5. Click Hardware and Sound
    6. Click Device Manager (the last link under Devices and Printers)
    7. Expand Display adapters
    8. Do the following for each adapter (in case you have multiple display cards)
      • Right click the adapter
      • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
      • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    9. Restart your computer after uninstalling drivers for all display cards
    10. Install the latest driver for the display cards once Windows starts


  • If you continue to have crashes after updating/re-installing your display card drivers... Download and install the appropriate version of HWINFO: HWiNFO32 for 32-bit Windows 7 or HWiNFO64 for 64-bit Windows 7 to check hardware temperatures by running in sensor-only mode. Start logging the temperature through sensor-only mode when the computer first starts, and let it run during stress or until a crash occurs.

    Save the CSV file in a place you will remember, and then compress the CSV file to a zip file and upload to here for us to analyze by following the steps in Screenshots and Files - Upload and Post in Seven Forums.

    Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Monitor temperatures using HWINFO.
My System SpecsSystem Spec
Reply

 BSOD Playing SWTOR, Error IRQ not less than or equal




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing SWTOR, Error 1e
BCCode: 1e BCP1: 0000000000000000 BCP2: 0000000000000000 BCP3: 0000000000000000 BCP4: 0000000000000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Just playing SWTOR and it crashes almost every time within 30 minutes.
BSOD Help and Support
BSOD playing SWTOR, can't read error.
I've been getting multiple BSOD while playing Star Wars: TOR. Everytime i try to read the Minidumps I get Win32 error 0n5. This is my first custom build and i have been having some issues while playing The Witcher 2 and STWOR. I've also been experiencing crashing to desktop. Please help. I've...
BSOD Help and Support
BSOD playing SWTOR, error 0x0000003B
Hello, Im new on this forum. I get random bsod Service system exception 0x0000003B while playing Star Wars: TOR, like 3-4 / 24h. I badly need your help. Specs: Corsair CMPSU-850HX Samsung 1 TB SATA-II 7200RPM 32MB rpm Spinpoint F3 Thermalright Silver Arrow 4 x A-DATA 4GB DDR3 1333MHz...
BSOD Help and Support
BSOD playing SWTOR, error 0x0000001e
Thank you for you assistance. This is a complex situation, as I've been dealing with Electronic Arts/Bioware tech service for months now - "change this, download that, install it and uninstall that..." Essentially, the game SWTOR has never run without crashing - other than the two weeks of...
BSOD Help and Support
BSOD playing SWTOR: Error 0x5
Hey guys, I recently made my first computer build and it was working fine for a few days, but now I'm beginning to see some lovely Blue Screens. I've got a long log of the blue screens and I've tried the typical checks for problems, but I just can't figure anything out. The computers new and I...
BSOD Help and Support
BSOD playing SWTOR, error 0x00000116
Hello, Before I start I dont want you to think im insulting you by not reading around first! Im reading up on your 0x116 troubleshooting thread in the sub forum and im going to start working my way through it. I've just been having some odd problems that have started cropping up since these...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App