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#1
BSOD in need of help
BSOD message is like thi:
BAD_POOL_CALLER
"_"_header
dump_wmimmc.sys
Attachment 198127
BSOD message is like thi:
BAD_POOL_CALLER
"_"_header
dump_wmimmc.sys
Attachment 198127
Most of these were related to a video card reset (called a BCC 116)
STOP 0x116: VIDEO_TDR_ERROR troubleshooting"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".
Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.
As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.
If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.
If playing with video driver versions hasn't helped, make sure the box is not overheating.
Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.
Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.
If so, it might be as simple as dust buildup and subsequently inadequate cooling.
I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
Next, Old drivers.
How To Find Drivers:Code:PxHelp20.sys 10/28/2003 1:25:49 PM 0x88b27000 0x88b2bbc0 0x00004bc0 0x3f9eb4ad GEARAspiWDM.sys 4/8/2008 2:15:38 PM 0x8f023000 0x8f025700 0x00002700 0x47fbc45a AGRSM.sys 11/10/2008 9:56:37 AM 0x94030000 0x94136000 0x00106000 0x49184ba5 L1C62x86.sys 4/1/2009 12:07:46 AM 0x8dbd6000 0x8dbe6000 0x00010000 0x49d2f6a2 igdkmd32.sys 5/6/2009 1:13:40 PM 0x8f02e000 0x8f52b000 0x004fd000 0x4a01d354 amdxata.sys 5/19/2009 12:57:35 PM 0x88ad9000 0x88ae2000 0x00009000 0x4a12f30f- - The most common drivers are listed on this page: Driver Reference Driver Reference- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - Driver manufacturer links are on this page: Drivers and Downloads
Finally, SPTD.SYS
Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.
They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.
Use this SPTD uninstaller DuplexSecure - Downloads http://duplexsecure.com/faq
when you're done you can use this Freeware:
MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place
http://www.magiciso.com/download.htm