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Windows 7: PC Frequently Locks Up - Nothing responds

19 Feb 2012   #11
writhziden

Windows 7 Home Premium 64 Bit
 
 

Also, your RAM timings do not match the frequency you have set. Manually set your first four timings to 9-9-9-25 with a command rate of 2T and set your frequency for 800/1600 MHz. Between the suggestions by Scrooge and these settings, see if the system is more stable.


My System SpecsSystem Spec
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19 Feb 2012   #12
StephenJM81

Windows 7 Ultimate x64
 
 

OK...forgive my ignorance, I have never really played with BIOS settings much at all.

I changed the timings to 9-9-9-25, no problem there. I attempted to change the DRAM command rate to 2T, however it seemed my only options were 1, 2, or 3. I looked at the memory frequency, but it didn't have any option like the one you suggested.

I assume my issues are a result of ignorance...please enlighten me!
My System SpecsSystem Spec
19 Feb 2012   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

It is possible you cannot change the frequency directly. If you cannot find a place to do so, do not worry about it. I have seen BIOS systems that allow it and others that do not. It depends on the manufacturer. If the command rate only allows 1, 2, or 3, leave it at the setting it was originally on as that was 2T as seen in CPU-Z. You can set it and then check through CPU-Z (see your third CPU-Z image). If you are unsure what it used to be, change the setting and check through CPU-Z whether it is set to 2T.
My System SpecsSystem Spec
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20 Feb 2012   #14
StephenJM81

Windows 7 Ultimate x64
 
 

I addressed the changes recommended...but the pc still seems to be having the same issue. I will post my CPU-z info this evening.
My System SpecsSystem Spec
20 Feb 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

Given that you are having problems so frequently, you should try running one module at a time in one slot at a time and see if it resolves the Windows issue. Test the memory slots as follows.
  1. Shut down and turn off your computer.
  2. Unplug all power sources to the tower (unplug the power from the outlet/surge protector or PSU).
  3. Hold down the power button for 30 seconds (for your safety and the safety of the components) to close the circuit and drain all power from components.
  4. Remove the casing.
  5. Remove all but one memory module making sure you are grounded while doing so.
  6. Replace the casing and put the remaining memory modules in a safe, static free environment.
  7. If the problem persists, repeat steps 1-4 and move the memory module to another slot (while staying grounded, of course).

Do this until all slots have been tested. If all slots fail, the memory module may be bad. Test with one of the remaining modules. Continue one module at a time in one slot at a time until you find a good module and good slot. Test remaining modules in the good slot, test good modules in other slots to find bad slots, etc.


If you swap any memory components, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
Once these steps have been followed, it is safe to remove and replace components within your computer.


Did running one module in one slot at a time help?
My System SpecsSystem Spec
12 Mar 2012   #16
StephenJM81

Windows 7 Ultimate x64
 
 

actually I have been so backed up at work, I haven't had the time to dedicate to testing it...but I shall have a break sometime this next week and will post the results
My System SpecsSystem Spec
12 Mar 2012   #17
writhziden

Windows 7 Home Premium 64 Bit
 
 

Understandable. No rush. Just checking in to see how things are going. Let us know when you've had time to check.
My System SpecsSystem Spec
12 Mar 2012   #18
StephenJM81

Windows 7 Ultimate x64
 
 

*nod* I have to dedicate some time to do this, because the CPU heatsink/fan partially covers the RAM
My System SpecsSystem Spec
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 PC Frequently Locks Up - Nothing responds




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