Sudden reset on Win 7 64bit

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  1. Posts : 39
    Windows 7 Ultimate 32bit
       #1

    Sudden reset on Win 7 64bit


    I started to have this problem for a while .
    My system is Phenom II x4 945 @ default clock 3GHz + Hyper 212+ (min temp @ 32oC , Max temp @ 46oC atm )
    G.Skill 2x4 GB DDR3 cas 9 bus 1600
    MSI 460 GTX Hawk
    Asus Xonar D2 Soundcard
    PSU Corsair GS800W @ 800W ( this CPU is 80+ efficient )
    and i'm using Win 7 ultimate 64bit . I changed windows setting a little bit . Page file 200 - 2048MB on a 2nd HDD . Same with temp folder
    Ok . I had this problem even when i first install Win 7 x64 . When the install menu finish the comp reset to boot to OS for the first time . I get a sudden reset , after that , another fail boot with BSOD . Then the 3rd time , everything is ok . And i could use my PC for 3 day 24/7 without any issues , but then again , today , 4th day when i'm just logging to facebook and surfing . My PC reset again , without any BSOD :\ And the boot fail again after the Win 7 Logo . The next boot is success and i'm typing here right now . What can cause this problem ?
    I suspect its my RAM but i ran Memtest86+ with them on DOS . Finished with no problem .
    I really don't know how to address which cause this . Hardware or software . Any suggestion ? please help me

    PS : I can't upload any minidump here because my PC sudden reset , so all the minidump is unreadable in WhoCrashed
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Have you tried booting in safe mode (F8)
      My Computer


  3. Posts : 499
    Win7 Ultimate x64 SP1 / WCP x64 / Ubuntu 11 x64
       #3

    Run the System Collection Tool, possibly through safe mode.
      My Computer


  4. Posts : 39
    Windows 7 Ultimate 32bit
    Thread Starter
       #4

    I don't think booting in safe mode will solve anything . Because the Sudden Reset happen randomly . And if it happen , the next boot will be fail , until the next boot after that everything will be normal .

    PS : I ran memtest86+ again and my RAMs are fine
    Last edited by B33thov3n; 14 Feb 2012 at 08:54. Reason: update information
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    B33thov3n said:
    I don't think booting in safe mode will solve anything . Because the Sudden Reset happen randomly . And if it happen , the next boot will be fail , until the next boot after that everything will be normal .

    PS : I ran memtest86+ again and my RAMs are fine
    Safe mode WONT solve anything. It did get us the DMP files that just might.

    My partner will read them shortly.
    Last edited by zigzag3143; 14 Feb 2012 at 13:51.
      My Computer


  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #6

    These crashes were caused by memory corruption/exception (probably a driver).
    Please run these two tests to verify your memory and find which driver is causing the problem.

    If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!

    If you have raid > update its Driver.



    Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.

    RAM - Test with Memtest86+



    Driver verifier

    Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen.
    Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
    The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
    If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.


    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

    Using Driver Verifier to identify issues with Windows drivers for advanced users
      My Computer


  7. Posts : 39
    Windows 7 Ultimate 32bit
    Thread Starter
       #7

    Ok . After 7 hours of running with Verifier . My system crashed with a BSOD after i start foobar and listen to music . The sound is very laggy and crackling , then it loop for 3s then BSOD . Although , through that 7 hours period , i played games , listen to music a lot but nothing happen .
    here's the latest minidump
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    B33thov3n said:
    Ok . After 7 hours of running with Verifier . My system crashed with a BSOD after i start foobar and listen to music . The sound is very laggy and crackling , then it loop for 3s then BSOD . Although , through that 7 hours period , i played games , listen to music a lot but nothing happen .
    here's the latest minidump

    Related to cmudaxp.sys Audio WDM Driver from C-Media Inc. I would re-install newest driver available.
      My Computer


  9. Posts : 39
    Windows 7 Ultimate 32bit
    Thread Starter
       #9

    I removed their official Driver . Which i suspected them cause these problems . I replaced them with the Asus Unified Driver . Still testing to see if this problem occurs again . If it still there , i guess its time to replace my sound card . Last time i got trouble with Creative , and now Asus . Guess i'll give HT Omega a try then
    Thank you for your help . I'll test the new driver and post back soon .
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    B33thov3n said:
    I removed their official Driver . Which i suspected them cause these problems . I replaced them with the Asus Unified Driver . Still testing to see if this problem occurs again . If it still there , i guess its time to replace my sound card . Last time i got trouble with Creative , and now Asus . Guess i'll give HT Omega a try then
    Thank you for your help . I'll test the new driver and post back soon .

    Let us know if you need help
      My Computer


 
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