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Windows 7: IE9 Crash jscript9.dll 9.0.8112.16440 when loading google.com

14 Feb 2012   #1
hp79

Windows 7 x64
 
 
IE9 Crash jscript9.dll 9.0.8112.16440 when loading google.com

I have google.com set as my internet explorer start page. Today, I noticed it starts crashing with fault from jscript9.dll 9.0.8112.16440. Anyone else having same problem? My brother's desktop is also experiencing the same problem.

We don't use any google toolbar or anything else that might slow down the browser. I tried removing flash, java, and disabling KAV2011 addons and adobe addons. I can access igoogle.com fine, but it crashes on google.com.

Similar thread, but I don't know what happened to that person.


My System SpecsSystem Spec
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14 Feb 2012   #2
Robolovsky

Windows 7 Home Premium 64bit
 
 

Hi hp79.

Yes I am having exactly the same problem. It seems to be caused by the Google Doodle which today is the Valentine one. I had the same problem last week when they did one for François Truffaut.

It seems that only the animated doodles cause the problem and it seems that only IE9 is affected. Prior to the François Truffaut doodle I had not had any problems either with animated or static doodles so I can only imagine that there has been a change in the way that Google are implementing their animated doodles.

The fault is in jscript9.dll apparently. I have downloaded the latest JS plugin version from Sun but this has not helped.

iGoogle is fine because there is no doodle. Is there any way we can bring this to the attention of Google or Microsoft so that something can be done?
My System SpecsSystem Spec
14 Feb 2012   #3
oozelot

windows 7 ultimate
 
 

To resolve
exit from IE
from dos as administrator
regsvr32 jscript9.dll
My System SpecsSystem Spec
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14 Feb 2012   #4
Robolovsky

Windows 7 Home Premium 64bit
 
 

Quote:
To resolve
exit from IE
from dos as administrator
regsvr32 jscript9.dll
Thanks oozelot but this does not work in this instance. I have seen this suggested elsewhere as a possible solution but it does not cure this particular issue.
My System SpecsSystem Spec
17 Feb 2012   #5
writhziden

Windows 7 Home Premium 64 Bit
 
 

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18 Feb 2012   #6
Robolovsky

Windows 7 Home Premium 64bit
 
 

Thanks Writhziden but no joy I'm afraid. I should point out that I have no other problems with IE9 on any other websites whether viewing video, animation or any kind of multimedia. Also that the problem with the Google Doodles has nothing to do with playing the animations, the browser crashes at the point that the page loads. I genuinely believe that this is a Google-Doodle-only problem and is to do with the way they code these pages. It has only recently started to happen and I have experienced this with just the last two of the animated doodles.
My System SpecsSystem Spec
18 Feb 2012   #7
writhziden

Windows 7 Home Premium 64 Bit
 
 

If you uninstall IE9, do you have the same crashes with IE8?
My System SpecsSystem Spec
18 Feb 2012   #8
Robolovsky

Windows 7 Home Premium 64bit
 
 

No. IE8 works fine. This seems to be an IE9, Win7, 64bit issue.

I posted the same problem on the Microsoft tech-net site and if you follow the link below you can read some very interesting responses from people experiencing the same issue.

Animated Google Doodles crashing IE9 with Jscript9.dll error
My System SpecsSystem Spec
18 Feb 2012   #9
writhziden

Windows 7 Home Premium 64 Bit
 
 

The only other thing I could think of was Microsoft's support site I found when my IE9 was running slow. You could try changing the settings outlined in You experience slow performance in Internet Explorer 9 and see if there is any difference.
My System SpecsSystem Spec
18 Feb 2012   #10
hp79

Windows 7 x64
 
 

I initially thought it was only that valentine's day doodle that was crashing IE9, and that since we can't load that page any more, MS wouldn't care to fix it. Thinking about it again, I think it's a problem with IE9 since I did see the same jscript crash happening long time ago, and people suggested resetting java plugins, uninstalling flash plugins, running regsvr32 jscript9.dll, nothing worked.
I also read that MS Technet, I use Kaspersky 2012 and had the same problem on two computers. On my wife's laptop, she also has Kaspersky 2012, but hers was working fine. She didn't have all the Windows Updates at the time though. So I don't know if it can be related to KAV2012 or not.
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 IE9 Crash jscript9.dll 9.0.8112.16440 when loading google.com




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