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Windows 7: error-failed to load locale files from "Program Files\Western Digital\

14 Feb 2012   #1

windows 7 Professional 64 bit
error-failed to load locale files from "Program Files\Western Digital\

failed to load locale files from "Program Files\Western Digital\WD Smartware\Locale"

The menu box it's under is entitled " WDContextMenuHandler "

I get this error when I just right click on any part of "my computer" everytime.

the pc then goes blank on desktop while it says " windows explorer shutting down " and then pc comes back. I tried to uninstall WD smartware but it won't allow me to. When I installed it the first time, all the menus were not available, so I uninstalled it, so I thought, and reinstalled it. Now there are 2 WD Smartwares shown in my programs and I can only get rid of the newest one. I also tried a system restore, but the date before the first install is not available.

any help.

My System SpecsSystem Spec

16 Feb 2012   #2

Windows 7 Home Premium 64 Bit

Use Fix problems with programs that can't be installed or uninstalled and see if you can uninstall it cleanly. If you are unable to uninstall the phantom version still lurking, you may have to re-install and then use the Fix It to uninstall properly.

How do I remove a product that cannot be uninstalled in the "Add or Remove Programs" list. may also be good reading.
My System SpecsSystem Spec

 error-failed to load locale files from "Program Files\Western Digital\

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