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Windows 7: Random BSOD with new PC


15 Feb 2012   #1

Windows 7 Professional x64
 
 
Random BSOD with new PC

Hi,

I have constantly been getting Blue Screens since building my new PC few months ago. It appears randomly and I can't see any obvious reason as to why it occurs. At first I thought it might be due to my old graphics card (ATI 6850), having removed that and put the old 8600GT, the problem still persists. I have also tried re-installing windows several times but with no luck.

I have run a Memtest86+ for several cycles and there does not seem to be a problem with the RAM's. I have attached both the dump files (collected over the past few weeks) and a system health report. I would really appreciate if someone can have a look and interpret the results.

Thank you in advance for your time.

PS. Not sure if this makes a difference but the CPU is overclocked and running at 4.5GHz - However I have reverted back to the old settings for a few weeks and was still getting bombarded by BSOD's.

My System SpecsSystem Spec
.

15 Feb 2012   #2
Microsoft MVP

 
 

Leave the system at stock settings while we troubleshoot. It's possible that the overclock has damaged some component inside your system. So, we test at stock settings (and rule out hardware damage). If all tests well, then you can resume overclocking once the system is stable.

Your Intel SM Bus controller isn't installed. Please visit the Intel website to download/install these drivers: http://downloadcenter.intel.com/Deta...adType=Drivers

Only 60 updates after SP1 - most systems have 70 or more. Please visit Windows Update and get all available udpates

Daemon Tools (and Alcohol % software) are known to cause BSOD's on Windows 7 systems due to the sptd.sys driver.
Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

Gigabyte ET6 (EasyTune6) is a known cause of BSOD's in some Windows 7 systems. Please uninstall this application immediately. Gigabyte Easy Saver utility has also been implicated in BSOD's in some Windows 7 systems - so you may want to uninstall it "just in case".

13 memory dumps dating from 27 Jan 2012 to the present
7 different BSOD error codes cited
8 different causes blamed

This is most likely a hardware error - which includes:
- overclocking
- compatibility issues (some of my suggestions involve issues with this)
- low-level driver problems (some of my suggestions involve issues with this)
- malware

The majority of the memory dumps are from a period when the system wasn't overclocked - so this tends to rule the overclock out as a direct cause (but damage from it could be indirectly causing it)

In addition to the stuff mentioned above, let's remove or update the following older drivers and we'll see if that stabilizes the system. If not, then we'll start with hardware diagnostics (if you want to get a head start, the diags are listed here: Hardware Diags )

camdrv42.sys dates from 2007. It most likely belongs to your Philips SPC 900NC PC Camera. Please update the drivers. If no more recent update is available, please uninstall the drivers and remove the device from your system. More info on the driver here: Driver Reference Table

wdcsam64.sys dates from 2008. It most likely belongs to your Western Digital SCSI Arcitecture Model (SAM) WDM driver device/program. Please update the drivers. If no more recent update is available, please uninstall the drivers and remove the device/program from your system. More info on the driver here: Driver Reference Table

KeyMagic.sys dates from 2008. It most likely belongs to your Boot Camp 3.0, Mac OS X 10.6 device/program. Please update the drivers. If no more recent update is available, please uninstall the drivers and remove the device/program from your system. More info on the driver here: Driver Reference Table - KeyMagic.sys

KeyAgent.sys dates from 2008. It most likely belongs to your Apple keyagent Driver device/program. Please update the drivers. If no more recent update is available, please uninstall the drivers and remove the device/program from your system. More info on the driver here: Driver Reference Table - KeyAgent.sys

MacHALDriver.sys dates from 2008. It most likely belongs to your Apple Mac HAL Driver device/program. If no more recent update is available, please uninstall the drivers and remove the device/program from your system. More info on the driver here: Driver Reference Table

GVTDrv64.sys dates from 2006. It most likely belongs to your Gigabyte EasyTune6 driver (which I recommended that you remove earlier in this post). Please uninstall the program. More info on the driver here: Driver Reference Table

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs:
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please either update the older drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers.
Code:

amdxata.sys             Fri Mar 19 12:18:18 2010 (4BA3A3CA)
winhv.sys               Sat Nov 20 04:20:02 2010 (4CE792C2)
vmbus.sys               Sat Nov 20 04:57:29 2010 (4CE79B89)
sptd.sys                Tue Jan 03 19:01:58 2012 (4F0396F6)
SYMEVENT64x86.SYS       Tue Nov 22 13:30:48 2011 (4ECBEA58)
SYMDS64.SYS             Mon May 16 18:15:03 2011 (4DD1A1E7)
SYMEFA64.SYS            Tue Nov 22 19:49:28 2011 (4ECC4318)
Ironx64.SYS             Mon Nov 14 21:00:53 2011 (4EC1C7D5)
ccSetx64.sys            Fri Nov 04 18:05:25 2011 (4EB461A5)
EraserUtilRebootDrv.sys Fri Jan 20 18:39:49 2012 (4F19FB45)
IDSvia64.sys            Tue Nov 22 15:23:23 2011 (4ECC04BB)
eeCtrl64.sys            Fri Jan 20 18:39:48 2012 (4F19FB44)
SYMNETS.SYS             Sat Nov 12 16:11:53 2011 (4EBEE119)
SRTSPX64.SYS            Tue Nov 22 18:52:20 2011 (4ECC35B4)
BHDrvx64.sys            Wed Nov 23 14:32:10 2011 (4ECD4A3A)
AppleCharger.sys        Tue Nov 01 22:46:00 2011 (4EB0AEE8)
HECIx64.sys             Tue Oct 19 19:33:43 2010 (4CBE2AD7)
GEARAspiWDM.sys         Mon May 18 08:17:04 2009 (4A1151C0)
jumi.sys                Mon Sep 28 18:48:52 2009 (4AC13D54)
nusb3hub.sys            Thu Nov 18 20:34:24 2010 (4CE5D420)
camdrv42.sys            Mon Apr 23 08:44:10 2007 (462CAA1A)
LHidFilt.Sys            Fri Sep 02 02:23:09 2011 (4E60764D)
LMouFilt.Sys            Fri Sep 02 02:23:15 2011 (4E607653)
wdcsam64.sys            Wed Apr 16 04:39:08 2008 (4805BB2C)
KeyMagic.sys            Wed Sep 17 19:19:47 2008 (48D19093)
uxpatch.sys             Mon Jul 13 01:09:18 2009 (4A5AC17E)
RTKVHD64.sys            Tue Aug 30 05:24:37 2011 (4E5CAC55)
KeyAgent.sys            Wed Oct 01 17:12:06 2008 (48E3E7A6)
MacHALDriver.sys        Wed Jul 30 15:01:43 2008 (4890BA97)
gdrv.sys                Thu Mar 12 23:22:29 2009 (49B9D175)
SRTSP64.SYS             Tue Nov 22 18:52:13 2011 (4ECC35AD)
ENG64.SYS               Fri Jul 29 09:17:51 2011 (4E32B2FF)
EX64.SYS                Fri Jul 29 09:15:11 2011 (4E32B25F)
aadswo75.SYS            Tue Dec 27 17:30:45 2011 (4EFA4715)
nvlddmkm.sys            Sat Oct 15 02:07:55 2011 (4E99233B)
nusb3xhc.sys            Thu Nov 18 20:34:25 2010 (4CE5D421)
Rt64win7.sys            Tue May 31 23:15:51 2011 (4DE5AEE7)
au825tqz.SYS            Tue Dec 27 17:30:45 2011 (4EFA4715)
ndisrd.sys              Wed Sep 14 06:18:41 2011 (4E707F81)
SYMEFA64.SYS            Mon Sep 26 20:20:12 2011 (4E8116BC)
ccSetx64.sys            Mon Aug 08 17:47:34 2011 (4E405976)
Ironx64.SYS             Fri Jul 22 21:24:42 2011 (4E2A22DA)
SYMNETS.SYS             Wed Jul 20 22:24:22 2011 (4E278DD6)
SYMEVENT64x86.SYS       Wed May 04 23:16:30 2011 (4DC2168E)
SRTSPX64.SYS            Tue Aug 02 16:30:01 2011 (4E385E49)
eeCtrl64.sys            Fri Oct 21 21:18:28 2011 (4EA219E4)
EraserUtilRebootDrv.sys Fri Oct 21 21:18:29 2011 (4EA219E5)
SRTSP64.SYS             Tue Aug 02 16:29:54 2011 (4E385E42)
usbaapl64.sys           Thu Apr 28 14:25:59 2011 (4DB9B137)
WinUsb.sys              Sat Nov 20 05:43:56 2010 (4CE7A66C)
GVTDrv64.sys            Tue Sep 05 03:10:02 2006 (44FD22CA)
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=winhv.sys
http://www.carrona.org/drivers/driver.php?id=vmbus.sys
http://www.carrona.org/drivers/driver.php?id=sptd.sys
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=jumi.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=camdrv42.sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=KeyMagic.sys
http://www.carrona.org/drivers/driver.php?id=uxpatch.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=KeyAgent.sys
http://www.carrona.org/drivers/driver.php?id=MacHALDriver.sys
http://www.carrona.org/drivers/driver.php?id=gdrv.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=ndisrd.sys
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=usbaapl64.sys
http://www.carrona.org/drivers/driver.php?id=WinUsb.sys
http://www.carrona.org/drivers/driver.php?id=GVTDrv64.sys

BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021512-40061-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Feb 15 07:13:00.932 2012 (UTC - 5:00)
System Uptime: 0 days 0:27:27.119
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+c96 )
BUGCHECK_STR:  0x19_3
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+c96
Bugcheck code 00000019
Arguments 00000000`00000003 fffff8a0`31961820 fffff8a0`31961820 fffff8a0`31161820
BiosVersion = F10c
BiosReleaseDate = 01/18/2012
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3309
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021512-43305-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Feb 15 06:43:57.343 2012 (UTC - 5:00)
System Uptime: 0 days 1:11:51.531
*** WARNING: Unable to verify timestamp for SRTSP64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
Probably caused by : EX64.SYS ( EX64+838a4 )
BUGCHECK_STR:  0x4E_2
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x4E_2_EX64+838a4
Bugcheck code 0000004E
Arguments 00000000`00000002 00000000`00154278 00000000`0041f7ff 00000000`00000001
BiosVersion = F10c
BiosReleaseDate = 01/18/2012
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3309
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021412-46254-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Feb 14 12:06:15.123 2012 (UTC - 5:00)
System Uptime: 0 days 1:48:47.310
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  dllhost.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`03de8af0 00000000`0000ffff 00000000`00000000
BiosVersion = F10c
BiosReleaseDate = 01/18/2012
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3309
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021312-20155-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Feb 13 12:50:21.066 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:48.080
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`07d69028 00000000`be000000 00000000`00800400
BiosVersion = F9
BiosReleaseDate = 10/12/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3292
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021212-20092-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sun Feb 12 08:22:56.800 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:34.127
Probably caused by : rdyboost.sys ( rdyboost!ST_STORE<SMD_TRAITS>::StReleaseRegion+4e )
BUGCHECK_STR:  0x1a_1236
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1a_1236_rdyboost!ST_STORE_SMD_TRAITS_::StReleaseRegion+4e
Bugcheck code 0000001A
Arguments 00000000`00001236 fffffa80`097adae0 fffffa80`097adbe0 00000000`001cbd2f
BiosVersion = F9
BiosReleaseDate = 10/12/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3309
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\021112-21340-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Feb 11 08:20:45.922 2012 (UTC - 5:00)
System Uptime: 0 days 0:39:01.859
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  WmiPrvSE.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`01ef4560 00000000`0000ffff 00000000`00000000
BiosVersion = F9
BiosReleaseDate = 10/12/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3309
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\020712-43056-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Feb  7 12:35:19.263 2012 (UTC - 5:00)
System Uptime: 0 days 0:41:39.200
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SearchProtocol
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`01ef4560 00000000`0000ffff 00000000`00000000
BiosVersion = F9
BiosReleaseDate = 10/12/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3309
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\013112-31309-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Jan 31 09:28:23.118 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:15.055
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpMajorHandler+0 )
BUGCHECK_STR:  0xc9_23b
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc9_23b_VRF_HIDCLASS!HidpMajorHandler+0
Bugcheck code 000000C9
Arguments 00000000`0000023b fffff880`1018f710 fffff980`28888dc0 00000000`00000000
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\013012-19687-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Jan 30 07:58:16.294 2012 (UTC - 5:00)
System Uptime: 0 days 0:26:53.231
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  LanOptimizer.e
FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
Bugcheck code 0000004E
Arguments 00000000`00000099 00000000`000bb375 00000000`00000002 00000000`000bb0f4
BiosVersion = F9
BiosReleaseDate = 10/12/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3309
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012812-39125-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 28 15:55:21.214 2012 (UTC - 5:00)
System Uptime: 0 days 0:46:13.542
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  des2svr.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`01ef4560 00000000`0000ffff 00000000`00000000
BiosVersion = F9
BiosReleaseDate = 10/12/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3309
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012812-20576-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 28 15:07:58.727 2012 (UTC - 5:00)
System Uptime: 0 days 1:27:52.665
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
BUGCHECK_STR:  0x3B
PROCESS_NAME:  WINWORD.EXE
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096
Bugcheck code 0000003B
Arguments 00000000`c000001d fffff960`0021637e fffff880`0b0afbb0 00000000`00000000
BiosVersion = F9
BiosReleaseDate = 10/12/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3309
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012812-28563-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Jan 28 13:38:36.661 2012 (UTC - 5:00)
System Uptime: 0 days 6:20:29.004
*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
Probably caused by : BHDrvx64.sys ( BHDrvx64+ccbfa )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_BHDrvx64+ccbfa
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff800`035b8344 00000000`00000000 ffffffff`ffffffff
BiosVersion = F9
BiosReleaseDate = 10/12/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3309
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\012712-33602-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Jan 27 10:34:39.019 2012 (UTC - 5:00)
System Uptime: 0 days 0:08:06.957
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+1de )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  CCleaner64.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!CmpKcbCacheLookup+1de
Bugcheck code 00000050
Arguments fffff8a0`10fd7824 00000000`00000000 fffff800`0359ae6e 00000000`00000002
BiosVersion = F9
BiosReleaseDate = 10/12/2011
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3309
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
15 Feb 2012   #3

Windows 7 Professional x64
 
 

Thank you usasma.

I have followed your instructions and updated windows, removed daemon tools, easytune6 and updated the drivers you have mentioned. I will take your advice and revert the overclock back to stock values and test it for a few weeks.

Once again thank you for your time and promt reply, much appreciated.
My System SpecsSystem Spec
.


15 Mar 2012   #4

Windows 7 Professional x64
 
 
Bsod - memory_management

Hi,

I have followed all the instructions and still getting BSOD's. Whocrashed points out to ntkrnlmp.exe - MEMORY_MANAGEMENT. I have attached the new BSOD Dump & System file and the System Health Report. Please help
My System SpecsSystem Spec
16 Mar 2012   #5

Windows 7 Home Premium 64 Bit
 
 

Did you run the hardware checks?
  • If you are overclocking any hardware, please stop.

  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
17 Mar 2012   #6
Microsoft MVP

 
 

Daemon Tools is still loading drivers. Did you run the sptd.sys removal tool?
If you have, then try this:
Quote:
As for the dtsoftbus01.sys driver, let's try this:
- Create a Startup Repair disk from the Start Menu...Maintenance folder (Windows 7)
- Test the Startup Repair disk to ensure that you can get into System Restore.
- Set a System Restore point
- use the Autoruns program (that you downloaded for the reports) to search out any entries related to dtsoftbus01.sys and DISABLE them (DO NOT delete it!!!)
- Go to C:\Windows\System32\drivers and rename dtsoftbus01.sys to dtsoftbus01.BAK
- reboot the system (if it doesn't boot into Windows, use the Startup Repair disk to launch System Restore and restore the system to the restore point that you made previously).
- Check in C:\Windows\System32\drivers to make sure that the System File Checker didn't insert another copy of the dtsoftbus01.sys driver into that folder.
wdcsam64.sys Wed Apr 16 04:39:08 2008 (4805BB2C)
Uninstall the Western Digital software, the drivers still date from 2008

Gigabyte Easy Saver is still present in the memory dumps (gdrv.sys) - please uninstall it also.

There is some sort of theme program running that uses uxpatch.sys. Please uninstall that. More info on this driver here: http://www.carrona.org/drivers/drive...id=uxpatch.sys

Juniper networks VPN software dates from 2009. Please uninstall it also.

Realtek Audio drivers date from 2009, please update them from the motherboard manufacturer's website

You have some sort of a remote control application that uses jumi.sys - it dates from 2009. Please remove it from your system. More info on the driver here: http://www.carrona.org/drivers/driver.php?id=jumi.sys

Finally, if all of those don't fix it - it's possible that an Internet Security application may be causing this. Unfortunately, these types of problems don't leave many clues, so we're just guessing here. The only sure way to tell is to temporarily remove the Internet Security application and see if that helps. Here's a suggested method for that:
Quote:
Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: http://us.norton.com/support/kb/web_...080710133834EN
- IMMEDIATELY install and update the free antivirus, then check to ensure that the Windows Firewall is turned on.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.
Lastly, please run the free hardware diagnostics listed here: Hardware Diags
It's possible that this is a hardware problem, and these tests will help to rule that out. Please report back with the results of the tests as you complete them.

I ran the last 10 memory dumps, but they still had remnants of the older drivers noted in them - so I reran just the last 2. I believe that they are fairly representative of your situation. (the last 10 contained 8-STOP 0x1A's, 1-STOP 0x24, and 1-STOP 0x3B)

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
Code:

AppleMNT.sys            Wed Aug 10 21:20:04 2011 (4E432E44)
SYMDS64.SYS             Mon May 16 18:15:03 2011 (4DD1A1E7)
dtsoftbus01.sys         Fri Jan 13 08:45:46 2012 (4F10358A)
vmbus.sys               Sat Nov 20 04:57:29 2010 (4CE79B89)
winhv.sys               Sat Nov 20 04:20:02 2010 (4CE792C2)
amdxata.sys             Fri Mar 19 12:18:18 2010 (4BA3A3CA)
ccSetx64.sys            Fri Nov 04 18:05:25 2011 (4EB461A5)
SYMEFA64.SYS            Tue Nov 22 19:49:28 2011 (4ECC4318)
AppleHFS.sys            Wed Aug 10 21:20:06 2011 (4E432E46)
EX64.SYS                Fri Jul 29 09:15:11 2011 (4E32B25F)
SYMNETS.SYS             Sat Nov 12 16:11:53 2011 (4EBEE119)
vpcusb.sys              Sat Nov 20 06:35:31 2010 (4CE7B283)
SRTSP64.SYS             Tue Nov 22 18:52:13 2011 (4ECC35AD)
Ironx64.SYS             Mon Nov 14 21:00:53 2011 (4EC1C7D5)
SRTSPX64.SYS            Tue Nov 22 18:52:20 2011 (4ECC35B4)
SYMEVENT64x86.SYS       Mon Jan 23 13:57:54 2012 (4F1DADB2)
vpchbus.sys             Sat Nov 20 06:35:38 2010 (4CE7B28A)
vpcnfltr.sys            Sat Nov 20 06:35:20 2010 (4CE7B278)
vpcvmm.sys              Sat Nov 20 06:35:48 2010 (4CE7B294)
usbrpm.sys              Sat Nov 20 06:37:19 2010 (4CE7B2EF)
BHDrvx64.sys            Fri Feb 10 22:28:02 2012 (4F35E042)
AppleCharger.sys        Tue Nov 01 22:46:00 2011 (4EB0AEE8)
GEARAspiWDM.sys         Mon May 18 08:17:04 2009 (4A1151C0)
HECIx64.sys             Tue Oct 19 19:33:43 2010 (4CBE2AD7)
jumi.sys                Mon Sep 28 18:48:52 2009 (4AC13D54)
eeCtrl64.sys            Fri Jan 20 18:39:48 2012 (4F19FB44)
EraserUtilRebootDrv.sys Fri Jan 20 18:39:49 2012 (4F19FB45)
nusb3hub.sys            Thu Nov 18 20:34:24 2010 (4CE5D420)
LHidFilt.Sys            Fri Sep 02 02:23:09 2011 (4E60764D)
LMouFilt.Sys            Fri Sep 02 02:23:15 2011 (4E607653)
KeyMagic.sys            Tue May 10 21:24:39 2011 (4DC9E557)
uxpatch.sys             Mon Jul 13 01:09:18 2009 (4A5AC17E)
KeyAgent.sys            Wed Jul 27 21:25:15 2011 (4E30BA7B)
MacHALDriver.sys        Sun Feb 21 20:51:34 2010 (4B81E326)
RTKVHD64.sys            Fri Sep 11 09:45:12 2009 (4AAA5468)
wdcsam64.sys            Wed Apr 16 04:39:08 2008 (4805BB2C)
IDSvia64.sys            Tue Nov 22 15:23:23 2011 (4ECC04BB)
gdrv.sys                Thu Mar 12 23:22:29 2009 (49B9D175)
ENG64.SYS               Fri Jul 29 09:17:51 2011 (4E32B2FF)
Rt64win7.sys            Tue May 31 23:15:51 2011 (4DE5AEE7)
nvlddmkm.sys            Thu Feb 09 21:02:58 2012 (4F347AD2)
nusb3xhc.sys            Thu Nov 18 20:34:25 2010 (4CE5D421)
dsNcAdpt.sys            Mon Mar 30 22:33:33 2009 (49D180FD)
http://www.carrona.org/drivers/driver.php?id=AppleMNT.sys
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=vmbus.sys
http://www.carrona.org/drivers/driver.php?id=winhv.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=AppleHFS.sys
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=vpcusb.sys
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=vpchbus.sys
http://www.carrona.org/drivers/driver.php?id=vpcnfltr.sys
http://www.carrona.org/drivers/driver.php?id=vpcvmm.sys
http://www.carrona.org/drivers/driver.php?id=usbrpm.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=jumi.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=KeyMagic.sys
http://www.carrona.org/drivers/driver.php?id=uxpatch.sys
http://www.carrona.org/drivers/driver.php?id=KeyAgent.sys
http://www.carrona.org/drivers/driver.php?id=MacHALDriver.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=gdrv.sys
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=dsNcAdpt.sys

BSOD BUGCHECK SUMMARY
Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\031512-38984-01.dmp]
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Debug session time: Thu Mar 15 08:34:57.837 2012 (UTC - 4:00)
System Uptime: 0 days 1:22:41.040
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+355d4 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SearchFilterHo
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+355d4
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`03de8ac0 00000000`0000ffff 00000000`00000000
BiosVersion = F10c
BiosReleaseDate = 01/18/2012
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3309
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\031312-48141-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Mar 13 08:27:51.622 2012 (UTC - 4:00)
System Uptime: 0 days 1:04:58.825
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`03de8ac0 00000000`0000ffff 00000000`00000000
BiosVersion = F10c
BiosReleaseDate = 01/18/2012
CPUID:        "Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz"
MaxSpeed:     3300
CurrentSpeed: 3309
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
  
My System SpecsSystem Spec
17 Mar 2012   #7

Windows 7 Professional x64
 
 

I will follow your advice and update the thread when I get the chance.. Thank you once again.
My System SpecsSystem Spec
03 Apr 2012   #8

Windows 7 Professional x64
 
 

I have re-installed a fresh copy of windows 7 as the BSOD's have been occuring more frequently, however this has not solved the issue and im getting more BSOD's then before. I have installed the minimum amount of drivers and uninstalled and re-installed Norton internet security twice- thinking this might perhaps solve the srtsp64.sys issue. I have run a memtest 86+ for 8 cycles but it seems the memory is ok.

Please help as it's now getting to a point in which im physically thinking of destroying the machine. I have spent a small fortune putting this machine together and it has been nothing but trouble since day one

Thank you
My System SpecsSystem Spec
03 Apr 2012   #9

Windows 7 Home Premium 64 Bit
 
 

Have you tried running with one memory module at a time? Memtest86+ is not foolproof, and better testing can be done just by seeing if one module provides stability where another will not. Make sure to follow my ESD safety steps from my previous post when swapping modules. You could even run two modules at a time if you want.
My System SpecsSystem Spec
03 Apr 2012   #10

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by writhziden View Post
Have you tried running with one memory module at a time? Memtest86+ is not foolproof, and better testing can be done just by seeing if one module provides stability where another will not. Make sure to follow my ESD safety steps from my previous post when swapping modules. You could even run two modules at a time if you want.
I did prior to installing a fresh copy of windows and since then it hasn't been overclocked, it is running on stock settings. I have swapped the RAM from a different machine and they were fine for 2 weeks before i decided to replace them back, however I was still getting blue screens with the new RAM in my PC. I really am clueless on this one
My System SpecsSystem Spec
Reply

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