Windows 7: BSOD playing any game or browsing internet - random

Sieghetzt · 15 Feb 2012

I have been having random crashes / restarts on my computer for the entire duration that I have had my windows 7 installed, before this I used windows xp which was on the same hard drive. I thought I managed to fix the issue but it happened again today and once yesterday as well.

What happens:
-Playing random game or browsing internet
-crash for no reason (Doesn't always BSOD)
-computer restarts says windows did not shut down cleanly etc..
-start up what I was doing again
-no crash

Search and Destroy along with Malwarebytes says that I am clean along with my AVG
My dump settings are properly configured to produce dump files, although when this happens I do not see one being produced

My Windows 7 computer:
- x64 bit
- not the original OS
- retail version
- What is the age of system (hardware)? - 3/4 years at most
- What is the age of OS installation (have you re-installed the OS?) 1/2 years

Let me know if you need anymore information I will be checking back in this thread every hour until I get the issue solved - Thank you ahead of time.

EDIT: I was looking through some other threads and managed to actually get some dump files and I reattached the information

**yowanvista** · 15 Feb 2012

Please uninstall the software and drivers for your Razer Lycosa Keyboard, it was the cause of BSODs
Reinstall the latest version
http://www.razersupport.com/index.php?_m=downloads&_a=view&parentcategoryid=111&pcid=20&nav=0,77,20
Remove AVG and use MSE

Disable Driver Verifier.
Driver Verifier - Enable and Disable

ASACPI.sys the 2005 version is a huge cause of BSOD's

Information

Please visit this link: http://www.asus.com/Motherboards/Int...luxe/#download
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005). Use the device manager to manually install the driver if needed.

Code:

ASACPI.sys        fffff880`04594000    23231ba3`0459c000    0x2323232300008000    0x42476c4c    28/03/2005 06:30:36

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
The IO manager has caught a misbehaving driver.
Arguments:
Arg1: 0000000000000228, A driver's completion routine has not marked the IRP pending if the
    PendingReturned field was set in the IRP passed to it. This may cause the OS
    to hang, especially if an error is returned by the stack.
Arg2: fffff880041f7b40, The address in the driver's code where the error was detected.
Arg3: fffff980134d0a60, IRP address.
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0xc9_228

DRIVER_VERIFIER_IO_VIOLATION_TYPE:  228

FAULTING_IP: 
Lycosa+b40
fffff880`041f7b40 4c89442418      mov     qword ptr [rsp+18h],r8

FOLLOWUP_IP: 
Lycosa+b40
fffff880`041f7b40 4c89442418      mov     qword ptr [rsp+18h],r8

IRP_ADDRESS:  fffff980134d0a60

DEVICE_OBJECT: fffff98013492dc0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002c7dc40

STACK_TEXT:  
fffff880`009b09c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx


STACK_COMMAND:  .bugcheck ; kb

SYMBOL_NAME:  Lycosa+b40

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Lycosa

IMAGE_NAME:  Lycosa.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4790689e

FAILURE_BUCKET_ID:  X64_0xc9_228_VRFK_Lycosa+b40

BUCKET_ID:  X64_0xc9_228_VRFK_Lycosa+b40

Followup: MachineOwner
---------

Sieghetzt · 15 Feb 2012

Is AVG causing the BSOD as well? I do have an agreement with them that I payed for and would rather not get rid of them unless I absolutely had to. The ASACPI.sys file is now updated as well.

**yowanvista** · 15 Feb 2012

Quote: Originally Posted by Sieghetzt

Is AVG causing the BSOD as well? I do have an agreement with them that I payed for and would rather not get rid of them unless I absolutely had to.

AVG is notorious for causing BSODs on some systems. Keep if you need it but if it is found to be involved in the crashed you will need to remove it.

Sieghetzt · 15 Feb 2012

I did everything you stated above, I guess I'll just wait to see if I get another crash - on a side note when ever I click on some pictures my computer restarts do you think that's a seperate problem or one that could be solved with what I just did? It didn't but its not that big of a deal I'll post again in this thread if I crash again.

Windows 7: BSOD playing any game or browsing internet - random

BSOD playing any game or browsing internet - random problems?