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Windows 7: Random shutdowns playing Mass Effect 2 (need to figure out what from)


15 Feb 2012   #1

Windows 7 Home Premium x64
 
 
Random shutdowns playing Mass Effect 2 (need to figure out what from)

Hi everyone,

I recently reformatted my laptop and did the necessary steps in order to ensure everything was back on track. Unfortunately, yesterday when I tried to play Mass Effect 2 on Steam, my computer shut down without a BSOD or any other error message. I thought it might have been an overheating issue (I have never had an issue like this with my ASUS laptop, even while it was overclocked to the max through the ASUS utility). I figured it might be a one off, and decided to give it another go. Unfortunately, it happened again 20 minutes later as well.

I was hoping someone can help me decipher the Event Viewer information and whatever else you may need, so I can fix the issue and beat Mass Effect 2 before the third one comes out.

Thank you in advance for all the help.


My System SpecsSystem Spec
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15 Feb 2012   #2

Win 8 Release candidate 8400
 
 

Please provide us with your Event Viewer administrative logs by following these steps:
{Instructions courtesy of writhziden}

Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.
My System SpecsSystem Spec
15 Feb 2012   #3

Windows 7 Home Premium x64
 
 

Thank you for all the help, I have done as instructed.
My System SpecsSystem Spec
.


15 Feb 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by flashywinger17 View Post
Thank you for all the help, I have done as instructed.

Good luck Let us know if you need help
My System SpecsSystem Spec
15 Feb 2012   #5

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by flashywinger17 View Post
Thank you for all the help, I have done as instructed.

Good luck Let us know if you need help


I'm not sure if someone is supposed to look through the event viewer file I uploaded and help me decipher the messages, but in the meantime, let me know what else is needed of me to help you guys help me
My System SpecsSystem Spec
16 Feb 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by flashywinger17 View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by flashywinger17 View Post
Thank you for all the help, I have done as instructed.

Good luck Let us know if you need help


I'm not sure if someone is supposed to look through the event viewer file I uploaded and help me decipher the messages, but in the meantime, let me know what else is needed of me to help you guys help me

From your event log you have 354 errors from just this one missing file. It is part of the OS and can be repaired/re-installed by doing a repair install.

Activation context generation failed for "C:\Program Files\P4G\MFC80U.DLL". Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",v ersion="8.0.50608.0" could not be found.
My System SpecsSystem Spec
23 Feb 2012   #7

Windows 7 Enterprise 64 bit
 
 

Did that work for you? I am having similar issues with random restarts in mass effect 2. It happens every time I am about to start the mission to get archangel.
My System SpecsSystem Spec
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 Random shutdowns playing Mass Effect 2 (need to figure out what from)




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