Windows 7: BSOD - Error IRQL_NOT_LESS_EQUAL ntoskrnl.exe

swap · 15 Feb 2012

Hello,

I am getting BSOD with error Error IRQL_NOT_LESS_EQUAL. When checked with Blue Screen view, I am seeing it is caused by ntoskrnl.exe driver.

All system specs are listed on my profile. Please let me know what you need for further help.

Thanks in advance!!

JMH · 15 Feb 2012

Thank you for filling in your System Specs.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

Quote:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

Quote:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

swap · 15 Feb 2012

Attached Details - all dump files. System Health Check and Windows_NT6_BSOD_jcgriff2 as per BSOD post instructions!

Any help will be appreciated!

JMH · 15 Feb 2012

Your crash was related to NEOFLTR_650_15255.SYS NetBIOS Redirector from Juniper Networks.

Reinstall to the latest please.

zigzag3143 · 15 Feb 2012

After doing what JMH suggests please update these driver from as far back as 2008

Code:

mdmxsdk.sys    6/19/2006 4:27:26 PM    fffff880`02c24000    fffff880`02c28280    0x00004280    0x449716be                            
Tppwr64v.sys    10/18/2006 3:40:21 AM    fffff880`03d68000    fffff880`03d6e000    0x00006000    0x4535e875                            
smiifx64.sys    5/12/2008 4:01:13 AM    fffff880`03c00000    fffff880`03c07000    0x00007000    0x48280759                            
sncduvc.SYS    12/29/2008 4:14:26 AM    fffff880`069d5000    fffff880`069dda80    0x00008a80    0x495894f2                            
XAudio64.sys    4/29/2009 1:21:07 PM    fffff880`065b6000    fffff880`065be000    0x00008000    0x49f89a93                            
GEARAspiWDM.sys    5/18/2009 7:17:04 AM    fffff880`061dc000    fffff880`061e9000    0x0000d000    0x4a1151c0                            
snp2uvc.sys    6/11/2009 4:04:53 AM    fffff880`06665000    fffff880`069c3180    0x0035e180    0x4a30c8b5                            
ApsHM64.sys    6/18/2009 2:18:13 AM    fffff880`01adf000    fffff880`01ae9000    0x0000a000    0x4a39ea35                            
Apsx64.sys    6/18/2009 2:22:30 AM    fffff880`01b2b000    fffff880`01b50000    0x00025000    0x4a39eb36                            
HECIx64.sys    6/23/2009 2:50:00 PM    fffff880`041da000    fffff880`041eb000    0x00011000    0x4a4131e8                            
PxHlpa64.sys    6/23/2009 6:16:35 PM    fffff880`01399000    fffff880`013a4e00    0x0000be00    0x4a416253                            
psadd.sys    7/1/2009 9:17:26 PM    fffff880`051ea000    fffff880`051f8000    0x0000e000    0x4a4c18b6                            
Tvti2c.sys    7/1/2009 9:17:37 PM    fffff880`02e85000    fffff880`02e93000    0x0000e000    0x4a4c18c1

How To Find Drivers:

Quote:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Windows 7: BSOD - Error IRQL_NOT_LESS_EQUAL ntoskrnl.exe

BSOD - Error IRQL_NOT_LESS_EQUAL ntoskrnl.exe problems?