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Windows 7: BSOD after waking up from sleep

16 Feb 2012   #1

windows 7 ultimate 64 sp1
 
 
BSOD after waking up from sleep hp dv7 1245dx

hello new to the site. having issues as of yesterday. here are the details produced by windows after reboot. i also zipped up the dump and xml file, if anyone can take a look before i go nuts. really don't want to wipe and reinstall os

thanks in advance

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 7a
BCP1: 0000000000000020
BCP2: FFFFFFFFC000009D
BCP3: FFFFFA8004D95078
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\021612-21762-01.dmp
C:\Users\Jonathan\AppData\Local\Temp\WER-31590-0.sysdata.xml

My System SpecsSystem Spec
.

16 Feb 2012   #2

Win 8 Release candidate 8400
 
 

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files
My System SpecsSystem Spec
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 BSOD after waking up from sleep




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