|17 Feb 2012||#1|
BSOD On Startup / Accessing New HD / Accessing Internet
I'm running on a relatively new install of Windows 7 64bit Ultimate. I recently (about 2-3 weeks ago) installed a new HD and decided to have a fresh start so everything was formatted followed by win 7 install. Everything has been running great up until mid day yesterday. Out of what seems like nowhere I experienced 6 or 7 BSOD's yesterday and from what I could tell they occurred when I tried to do any of the following: 1. Access drive D and play a video file (This is the new HD, it would instantly BSOD). 2. Access internet within 1 minute of startup.
Since yesterday I haven't had any BSOD's and have had the computer running, I haven't tried to play any videos off of HD and haven't reset my computer since (hoping that whatever it was has gone away, although I'm sure it hasn't). For the record I have accessed some music files on drive D without any issue, as well as several word and excel documents (not sure if that makes any difference?)
I have a feeling it may have something to do with my new HD that I installed, but have no idea what it could be as it was running without issue up until yesterday (for at least 2 if not 3 weeks).
My system specs are as follows:
OS: Windows 7 64bit Ultimate
Manufacturer BIOSTAR Group
Model A740G M2+
Total amount of system memory 6.00 GB RAM
System type 64-bit operating system
Number of processor cores 2
Disk partition (C) 272 GB Free (298 GB Total)
Disk partition (D) 1630 GB Free (1863 GB Total)
Display adapter type NVIDIA GeForce GTX 460
-all drivers should be up to date to the best of my knowledge
- i've looked around and have seen a lot of recommendations to run memtest? I have yet to do so
I've enclosed a system health report and minidump file as outlined on forum requirements. Please let me know if there's any other information I can provide that would be of help. Thank you in advance!
|My System Specs|
|17 Feb 2012||#2|
1-Related to BIOS64.sys I/O Interface driver file from BIOSTAR Group. YOURS from 2003
2-Related to Rt64win7.sys 8101E/8168/8169 NDIS 6.20 64-bit Driver from Realtek Corporation
Re-install newest version available for both the above.
AVG can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST
Download tools and utilities | AVG Worldwide
Microsoft Security Essentials - Free Antivirus for Windows
|My System Specs|
|22 Feb 2012||#3|
Thank you for your speedy reply zigzag3143,
I went ahead and downloaded a driver finding program (For anyone that's looking for one it's called "Drivers For Free" and this one didn't try to get me to pay for subscription) and went ahead and updated whatever drivers it said were outdated.
This seemed to fix the problem as everything was fine up until this morning, the computer reset on its own and I received another BSOD:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
OS Version: 6_1_7601
Service Pack: 1_0
Files that help describe the problem:
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I don't know how to read these reports properly but I see it's BCCode: d1 and the original was BCCode: a. So I assume this means it's a different problem?
I've enclosed the error report. Thanks in advance
|My System Specs|
|23 Feb 2012||#4|
Driver finding programs are generally not recommended. They tend to find updated drivers for devices that are not actually installed in the system and advertise those as driver updates for devices "needing" driver updates. Installing drivers for the wrong devices causes conflicts and crashes on the system. In the future, if you need help finding a driver, you can ask us, or you can start a thread in Drivers - Windows 7 Forums.
avgcsrva.exe c:\program files (x86)\avg\avg2012\avgcsrva.exe 408 8 200 1380 2/22/2012 10:33 AM 126.96.36.1996 507.34 KB (519,520 bytes) 8/15/2011 10:21 AM avgemca.exe c:\program files (x86)\avg\avg2012\avgemca.exe 2660 8 200 1380 2/22/2012 10:33 AM 188.8.131.524 1.52 MB (1,593,696 bytes) 10/10/2011 10:23 AM avgidsagent.exe c:\program files (x86)\avg\avg2012\avgidsagent.exe 2128 8 200 1380 2/22/2012 10:33 AM 184.108.40.2065 4.23 MB (4,433,248 bytes) 10/12/2011 10:25 AM avgnsa.exe c:\program files (x86)\avg\avg2012\avgnsa.exe 2648 8 200 1380 2/22/2012 10:33 AM 220.127.116.113 1.90 MB (1,987,424 bytes) 11/28/2011 4:19 AM avgtray.exe c:\program files (x86)\avg\avg2012\avgtray.exe 3048 8 200 1380 2/22/2012 10:33 AM 18.104.22.1682 2.30 MB (2,416,480 bytes) 1/24/2012 8:24 PM avgwdsvc.exe c:\program files (x86)\avg\avg2012\avgwdsvc.exe 1908 8 200 1380 2/22/2012 10:33 AM 22.214.171.1243 188.26 KB (192,776 bytes) 8/2/2011 10:09 AM
Possible outdated drivers (From 2003 and should definitely be updated):
BIOS64 fffff880`03af7000 fffff880`03aff000 Sat Jun 07 18:12:00 2003 (3ee27f50) 00006027 BIOS64.sys
Begin by removing AVG with the AVG Remover and replace with Microsoft Security Essentials - Free Antivirus for Windows to run with Windows firewally. You could also use the Good and free system security combination.
Also, update or remove BIOS64.sys as seen above. See if the system is more stable after doing those two steps.
|My System Specs|
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