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Windows 7: Blue screen!


18 Feb 2012   #11

Windows 7 Ultimate x32
 
 

Hi, this becomes a little bit chinese for me but don't give up.
I tried to uninstall TuneUp Utilities 2012 but something missing and don't let me uninstall

My System SpecsSystem Spec
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18 Feb 2012   #12

Windows 7 Ultimate x32
 
 

Quote   Quote: Originally Posted by writhziden View Post
In addition to the crash analysis I edited into my previous post, I see AppleCharger, which has been known to cause crashes on some systems, and dtsoftbus01.sys, part of DaemonTools.

Please remove Daemon Tools, as it uses a driver called dtsoftbus01.sys that is known to cause BSODs.

I prefer TotalMounter as my CD/DVD virtualization software as it allows me to burn images to a virtual CD/DVD if I just want an ISO file instead of a disc, and it is free.

Many use MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor as well, which is also free.

Daemon tools?? Can't find it
My System SpecsSystem Spec
18 Feb 2012   #13

Windows 7 Ultimate x32
 
 

  • Download and install the appropriate version of HWINFO: HWiNFO32 for 32-bit Windows 7 or HWiNFO64 for 64-bit Windows 7 to check hardware temperatures by running in sensor-only mode. Start logging the temperature through sensor-only mode when the computer first starts, and let it run during stress or until a crash occurs.


I did download and it says the computer have 26 devices have outdated drivers.
My System SpecsSystem Spec
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18 Feb 2012   #14

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Velosa View Post
Hi, this becomes a little bit chinese for me but don't give up.
I tried to uninstall TuneUp Utilities 2012 but something missing and don't let me uninstall
You will probably have to uninstall it once Windows is up and running normally again. If you still are unable to with Windows running normally, let us know, and we can provide troubleshooting steps to remove the program.

Quote   Quote: Originally Posted by Velosa View Post
Quote   Quote: Originally Posted by writhziden View Post
In addition to the crash analysis I edited into my previous post, I see AppleCharger, which has been known to cause crashes on some systems, and dtsoftbus01.sys, part of DaemonTools.

Please remove Daemon Tools, as it uses a driver called dtsoftbus01.sys that is known to cause BSODs.

I prefer TotalMounter as my CD/DVD virtualization software as it allows me to burn images to a virtual CD/DVD if I just want an ISO file instead of a disc, and it is free.

Many use MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor as well, which is also free.

Daemon tools?? Can't find it

Ah, I see the problem; your crash reports somehow became mixed with someone else's. I will reanalyze and edit that post. Sorry about that. As soon as this reply is posted, you can look at the new analysis.


Quote   Quote: Originally Posted by Velosa View Post
  • Download and install the appropriate version of HWINFO: HWiNFO32 for 32-bit Windows 7 or HWiNFO64 for 64-bit Windows 7 to check hardware temperatures by running in sensor-only mode. Start logging the temperature through sensor-only mode when the computer first starts, and let it run during stress or until a crash occurs.


I did download and it says the computer have 26 devices have outdated drivers.

You seem to have downloaded the drivers updates link, which is not what you want. That program will find drivers to update that will cause problems due to some of those drivers being for different hardware than is on your system. Uninstall that program.

You do not need HWINFO as of yet, anyway, so there is no need to download and install it. That step was due to my erroneous analysis. Again, my apologies.
My System SpecsSystem Spec
18 Feb 2012   #15

Windows 7 Ultimate x32
 
 

No problem.
My System SpecsSystem Spec
18 Feb 2012   #16

Windows 7 Ultimate x32
 
 

What I should do?
My System SpecsSystem Spec
18 Feb 2012   #17

Windows 7 Home Premium 64 Bit
 
 

Start by getting a repair disc and seeing if you can run startup repair. Use the steps outlined in post #6 and then post #4.
My System SpecsSystem Spec
18 Feb 2012   #18

Windows 7 Ultimate x32
 
 

Quote   Quote: Originally Posted by writhziden View Post
Start by getting a repair disc and seeing if you can run startup repair. Use the steps outlined in post #6 and then post #4.
Thanks!
Where can I get a repair disc?
My System SpecsSystem Spec
18 Feb 2012   #19

Windows 7 Home Premium 64 Bit
 
 

You have to find someone with Windows 7 32-bit (doesn't matter which version, but it must be 32-bit), and burn one from that machine.
My System SpecsSystem Spec
18 Feb 2012   #20

Windows 7 Ultimate x32
 
 

Thank you very much!!!
My System SpecsSystem Spec
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 Blue screen!




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