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Windows 7: BSOD after installing HTC Sync on Dell Inspiron computer


18 Feb 2012   #1

Windows 7 Professional 64bit
 
 
BSOD after installing HTC Sync on Dell Inspiron computer

Hello,
We recently installed HTC Sync on a Dell Inspiron computer. It seemed to work fine for a few days then started getting BSOD listing Driver_IRQL_Not_Less_or Equal error in the ndis.sys module. I can only log into safe mode. Attached is output file collection app. Any help would be greatly appreciated. Thanks

Computer is Dell Inspiron 535s
Windows 7 Professional 64 bit service pack 1 OEM


My System SpecsSystem Spec
.

18 Feb 2012   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi.


Update your Atheros network adapter driver.


ATHEROS drivers for Microsoft Windows (Atheros?????)



Finish and post back.
My System SpecsSystem Spec
19 Feb 2012   #3

Windows 7 Professional 64bit
 
 

That resolved the issue. Thank you for the help in resolving the problem.
My System SpecsSystem Spec
.


20 Feb 2012   #4

Windows 7 Ultimate 64bit SP1
 
 

You are welcome
My System SpecsSystem Spec
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 BSOD after installing HTC Sync on Dell Inspiron computer




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