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Windows 7: BSOD errors seem to be related to memory, codes include : 0x0000001e

19 Feb 2012   #11
Texts

Windows 7 Professional Edition 64 Bit
 
 

Unfortunately, (and I do mean VERY unfortunately) I got another bluescreen. I believe the error was 0x0000003b, but there were no words like System_service_exception or anything. For now I am going to uninstall my graphics drivers, clear it with driversweeper, then install them again with a fresh download. I also did not get a minidump from the crash.


My System SpecsSystem Spec
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19 Feb 2012   #12
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I would like to see a new minidump now that, that old driver is out of the way.

This is about the only thing you can do to help ensure a dump file is made.
To ensure minidumps are enabled:

Go to Start, in the Search Box type: sysdm.cpl, press Enter.
Under the Advanced tab, click on the Startup and Recovery Settings... button.
Ensure that Automatically restart is unchecked.
Under the Write Debugging Information header
Select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
OK your way out.
Reboot if changes have been made.

In addition to that when it bluescreens, do give it a minute instead of resetting immediately so it has a chance to do it's thing.
My System SpecsSystem Spec
19 Feb 2012   #13
Texts

Windows 7 Professional Edition 64 Bit
 
 

I've made the changes you suggested. I never reset it when it bluescreens unless it is completely frozen. This time it counted to 100 (collecting the dump) but there was not one present in minidumps. I will try and get another bluescreen/minidump.
My System SpecsSystem Spec
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23 Feb 2012   #14
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Did the bsods stop?
My System SpecsSystem Spec
23 Feb 2012   #15
Texts

Windows 7 Professional Edition 64 Bit
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
Did the bsods stop?
I'm sorry I haven't given you an update in a while. Even after I made the changes you suggested, my computer would simply hard reset instead of dumping the memory into a minidump. Finally though, I have two dump files to present you.

Oh and yesterday, out of frustration and desperation, I entirely took apart my computer and reseated everything. At this point I find it hard to believe it's not a hardware problem. Specifically a problem with this asus mobo.
My System SpecsSystem Spec
23 Feb 2012   #16
Texts

Windows 7 Professional Edition 64 Bit
 
 

Also, right after I made the above post, my computer bluescreened. Now I'm on my laptop because I can't even seem to boot in to windows on the desktop. Startup recovery runs, says "system volume on disk is corrupt" and then restarts and does the same thing. I would try system restore but it says I have no windows operating system selected.

I know what you're probably going to tell me, and that's to do a repair install with my windows 7 installation disc. I have it. And I'll do it. I'm just sad because I'll be losing a few files that I'd rather keep.

Ah well, at least the majority of my stuff was backed up.

EDIT: So I did it. I did a clean install of windows 7. The drivers for the 6870 auto installed, and while I was updating using windows updates, it blue screened. Here is the minidump. Also, because I had an upgrade version my key doesn't work when I do a full reinstall like I did. So now I have to call microsoft and try to get that sorted out too. Someone end my suffering.

Actually scratch that. I'm attaching a picture because it wouldn't let me add the minidump to a zip. Ignore the file names, I'm just frustrated and typing garbage.
My System SpecsSystem Spec
24 Feb 2012   #17
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I see only two real possibilities now and you seem to have already figured it out for yourself for the most part.
1 your hard drive is bad and has been going bad for some time.
2 there is a problem with the motherboard.
Both are hardware side problems though.
If the entire system volume is corrupt ...that's bad.
You could try plugging the hdd into another system to see if it will read and pass a disk check.
If it seems good you are probably looking at the motherboard.

I recently stopped purchasing ASUS myself. At least motherboards have a monitor they made. I've just had really bad luck with anything I get from them lasting more than about two years.
My System SpecsSystem Spec
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 BSOD errors seem to be related to memory, codes include : 0x0000001e




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