Windows 7 - BSOD Constant Problem - 2nd attempt


  1. LostTrooper
    Posts : 3
    Windows 7 ultimate 32-bit
       New #1

    Windows 7 - BSOD Constant Problem - 2nd attempt


    After following all the fixes provided to me for the previous thread I opened, i still get blue screens following ejecting a usb from my usb port. The following information is provided

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 10d
    BCP1: 0000000A
    BCP2: 807E0AC0
    BCP3: 00000000
    BCP4: 853033D0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\021812-19765-01.dmp
    C:\Users\Alex\AppData\Local\Temp\WER-96346-0.sysdata.xml

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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    These crashes are related to your mousim.sys driver. I can find no refernce to it so I suggest you remove it to test.

    Updating to SP-1 should also help the situation as an OS file is crashing because of the mousim.sys

    Please run the update readiness tool and then update to SP-1


    Ensure you install the correct 64 or 32 bit option for your system)
    Download the System Update Readiness Tool (64bit)
    Download the System Update Readiness Tool (32bit)


    Now update to SP-1

    Learn how to install Windows 7 Service Pack 1 (SP1)
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