Windows 7: BSOD when on internet (chrome)

Happy Kitty · 19 Feb 2012

This is only the 3rd time this happened, but my computer also has been freezing completely... also 3 times. I just got this LENOVO,

, it's great otherwise. I think I might have set up or installed something badly... please help.

Here is the info: ( I attached the dmp files too)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 101
BCP1: 0000000000000031
BCP2: 0000000000000000
BCP3: FFFFF880009E7180
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\021912-18454-01.dmp
C:\Users\Minette\AppData\Local\Temp\WER-38969-0.sysdata.xml

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Happy Kitty · 19 Feb 2012

Here are the dmp files.

Happy Kitty · 19 Feb 2012

how come no one can help me?

writhziden · 19 Feb 2012

Code:

Loading Dump File [F:\Kingston\BSODDmpFiles\Happy Kitty\021912-18454-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`03012000 PsLoadedModuleList = 0xfffff800`03257670
Debug session time: Sun Feb 19 11:50:28.070 2012 (GMT-7)
System Uptime: 0 days 0:50:01.849
Loading Kernel Symbols
...............................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {31, 0, fffff880009e7180, 1}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000031, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff880009e7180, The PRCB address of the hung processor.
Arg4: 0000000000000001, 0.

Debugging Details:
------------------


BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  d

STACK_TEXT:  
fffff880`03b164e8 fffff800`030e68c9 : 00000000`00000101 00000000`00000031 00000000`00000000 fffff880`009e7180 : nt!KeBugCheckEx
fffff880`03b164f0 fffff800`03099497 : 00000000`00000000 fffff800`00000001 00000000`00002710 00000000`0000000c : nt! ?? ::FNODOBFM::`string'+0x4e2e
fffff880`03b16580 fffff800`03605895 : fffff800`0362b460 fffff880`03b16730 fffff800`0362b460 00000000`00000000 : nt!KeUpdateSystemTime+0x377
fffff880`03b16680 fffff800`0308b173 : 00000000`8bfb2621 fffff800`03204e80 0000000a`00000122 00000000`00000001 : hal!HalpHpetClockInterrupt+0x8d
fffff880`03b166b0 fffff800`0309e782 : fffff800`03204e80 fffff800`00000000 fffff880`03b168f8 00000000`00000000 : nt!KiInterruptDispatchNoLock+0x163
fffff880`03b16840 fffff800`030948a2 : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00004f5c : nt!KiIpiSendRequestEx+0xa2
fffff880`03b16880 fffff800`03079425 : 00000000`00000002 c9900000`959a5867 fffff880`03b16ba0 00000000`00001499 : nt!KeFlushMultipleRangeTb+0x362
fffff880`03b16950 fffff800`0310aac5 : fffffa80`03c29ec8 fffff800`00000001 00000000`00000001 fffff880`03b16bb0 : nt!MiAgeWorkingSet+0x37b
fffff880`03b16b00 fffff800`03079826 : 00000000`00000bb0 00000000`00000000 fffffa80`00000000 00000000`00000003 : nt! ?? ::FNODOBFM::`string'+0x4d786
fffff880`03b16b80 fffff800`03079cd3 : 00000000`00000008 fffff880`03b16c10 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x6e
fffff880`03b16bd0 fffff800`03329fee : fffffa80`036ce040 00000000`00000080 fffffa80`036a8840 00000000`00000001 : nt!KeBalanceSetManager+0x1c3
fffff880`03b16d40 fffff800`030805e6 : fffff880`03764180 fffffa80`036ce040 fffff880`0376efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03b16d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE

BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE

Followup: MachineOwner
---------

If you are overclocking any hardware, please stop.

Your crash reports indicate a 0x101 crash. Refer to STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg and post back if you need further assistance.

Windows 7: BSOD when on internet (chrome)

BSOD when on internet (chrome) problems?