BSOD. Multiple errors. Random occurrences.

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  1. Posts : 5
    Microsoft Windows 7 Professional 64-bit 7600 Multiprocessor Free
       #1

    BSOD. Multiple errors. Random occurrences.


    This PC was built nearly a year ago and I am now starting to run into sever random BSODs. I've done sever MemTest, DskChks, GPU tests, CPU tests and have not run into but one odd problem. When running a MemTest on he RAM, only twice, have I run into some errors. I removed the sticks that were reported bad. Though I'm still getting all types of errors. Occasionally y the PC will also restart on it's own.

    Originally I had x4 8GB of RAM. Now I'm on 6GB. One stick seemed to be bad. But when I go back to test the other sticks I sometimes get errors, and some times will not. I've run 7 passes on each stick in different slots. Only sometimes I'll get errors, then the next test on the SAME stick, no errors.

    I've checked all my drivers and made sure they were all up to date. I've gone into the PC and made sure everything was plugged in correctly. Also made sure there were no bad capacitors and other components/hardware. Everything is secure in place and correctly installed, hardware wise. Tested the Power Supply and it checks out okay as well.

    This did not start occurring after some software install either. I've done complete formats and re-installing Windows 7 64-bit.

    What is really odd is the BSODs and restarts happen several times in a row. After a few BSODs and restarts the PC will be fine for easily 8 hours with no problems. It all seems to happen after it's been off for a night. The first hour, give or take, after being turned on does it all occur.

    Attached is my BSOD reports, perfmon/report, and CPU specs.

    Update 2/19/2012: Added Minidump.zip
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2



    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 5
    Microsoft Windows 7 Professional 64-bit 7600 Multiprocessor Free
    Thread Starter
       #3

    I've added the Minidump file to the attachments
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    Wow! You have quite a few problems...
    A Clean Install may be the fastest way of solving all of your problems.

    Clean Install Windows 7


    Or if you prefer, do the below.

    1.
    These crashes were caused by memory corruption/exception (probably a driver).
    Please run these two tests to verify your memory and find which driver is causing the problem.

    If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!

    If you have a raid, update its Driver.



    Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.

    RAM - Test with Memtest86+



    Driver verifier

    Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen.
    Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
    The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
    If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    Using Driver Verifier to identify issues with Windows drivers for advanced users



    2.
    Please run the update readiness tool and then update to SP-1 as soon as possible.

    Ensure you install the correct 64 or 32 bit option for your system)
    Download the System Update Readiness Tool (64bit)
    Download the System Update Readiness Tool (32bit)

    Now update to SP-1

    Learn how to install Windows 7 Service Pack 1 (SP1)
      My Computer


  5. Posts : 5
    Microsoft Windows 7 Professional 64-bit 7600 Multiprocessor Free
    Thread Starter
       #5

    Never have I overclocked this system and I've yet to have any RAIDs set-up. It won't hurt to run some more MemTests on the RAM considering the few issues I've run into the last time I ran the test. I'll run more MemTests and then re-post about it when that's done with.


    1. Currently Installing Windows 7 SP1
    2. Will double check all drivers
    3. I will run MemTest on each individual stick in each bus slot once again.

    I'll reply back when I see progress in-between these steps and/or after I've completed them all.

      My Computer


  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #6

    Ok we await your return / report.
      My Computer


  7. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #7

    Any errors during memtest86+ is too many, even one and even if it shows no errors the next test run.
    It means it has an intermittent fault, which is very hard to trace.

    Sometimes they can become stable with a few settings adjustments but, we need some information first.
    Can you post your specs.
    Use these links to find your system specs.
    System Info - See Your System Specs
    or
    Speccy Free System information Utility


    Then can you download CPUZ and post a snip of the CPU, Mainboard, Memory, and SPD tabs.
    For posting the information , enter 'Snipping tool' in the Start button > Search box, hit enter. Select the area you want to post and save to a convenient place.
    How to Post a Screenshot in Seven Forums

    Have you been checking your temperatures?
    Use Core Temp, to check the CPU temps when at idle, under load and/or testing.
    Let us know the minimum and maximum temps you get.
      My Computer


  8. Posts : 5
    Microsoft Windows 7 Professional 64-bit 7600 Multiprocessor Free
    Thread Starter
       #8

    I'm posting from an iPhone and don't have some info to show an image of. As far as temps go, the CPU idles range is 90-98. When playing games it'll range between 115-130. It's never peaked 130.

    As far as memtest goes, I'm undergoing that now. I've tried getting those images of the CPUz info posted but the PC is acting up too much to give me the time. It's even crashes during a memtest. I'm tempted to buy a MB and try that out.

    I've already checked all the hardware physically and software wise. Plugged in correctly and all drivers up to date. The only time I come across any errors or issues when running any tests is during memtest. It's odd that it's not consistent either.
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9

    SirClink said:
    I'm posting from an iPhone and don't have some info to show an image of. As far as temps go, the CPU idles range is 90-98. When playing games it'll range between 115-130. It's never peaked 130.

    As far as memtest goes, I'm undergoing that now. I've tried getting those images of the CPUz info posted but the PC is acting up too much to give me the time. It's even crashes during a memtest. I'm tempted to buy a MB and try that out.

    I've already checked all the hardware physically and software wise. Plugged in correctly and all drivers up to date. The only time I come across any errors or issues when running any tests is during memtest. It's odd that it's not consistent either.
    Memtest tests the ram under extreme stress daily use doesnt. If you have memtest errors test the sticks individually. Then take a known good test and test each slot.
      My Computer


  10. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #10

    After following zigzag3143 RAM testing procedure, see if the system will run with one known good RAM stick.

    Hopefully it will run long enough to do some testing.
    Last edited by Dave76; 22 Feb 2012 at 04:47.
      My Computer


 
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