BSOD when on internet (chrome)


  1. Posts : 3
    Windows 7 64 bit (i think, how can i be sure?)
       #1

    BSOD when on internet (chrome)


    This is only the 3rd time this happened, but my computer also has been freezing completely... also 3 times. I just got this LENOVO, , it's great otherwise. I think I might have set up or installed something badly... please help.

    Here is the info: ( I attached the dmp files too)



    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 101
    BCP1: 0000000000000031
    BCP2: 0000000000000000
    BCP3: FFFFF880009E7180
    BCP4: 0000000000000001
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\021912-18454-01.dmp
    C:\Users\Minette\AppData\Local\Temp\WER-38969-0.sysdata.xml

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      My Computer


  2. Posts : 3
    Windows 7 64 bit (i think, how can i be sure?)
    Thread Starter
       #2

    dmp files


    Here are the dmp files.
    Last edited by Happy Kitty; 19 Feb 2012 at 14:15. Reason: got confused with uploading files
      My Computer


  3. Posts : 3
    Windows 7 64 bit (i think, how can i be sure?)
    Thread Starter
       #3

    help please


    how come no one can help me?
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    Code:
    Loading Dump File [F:\Kingston\BSODDmpFiles\Happy Kitty\021912-18454-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Machine Name:
    Kernel base = 0xfffff800`03012000 PsLoadedModuleList = 0xfffff800`03257670
    Debug session time: Sun Feb 19 11:50:28.070 2012 (GMT-7)
    System Uptime: 0 days 0:50:01.849
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 101, {31, 0, fffff880009e7180, 1}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CLOCK_WATCHDOG_TIMEOUT (101)
    An expected clock interrupt was not received on a secondary processor in an
    MP system within the allocated interval. This indicates that the specified
    processor is hung and not processing interrupts.
    Arguments:
    Arg1: 0000000000000031, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 0000000000000000, 0.
    Arg3: fffff880009e7180, The PRCB address of the hung processor.
    Arg4: 0000000000000001, 0.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  chrome.exe
    
    CURRENT_IRQL:  d
    
    STACK_TEXT:  
    fffff880`03b164e8 fffff800`030e68c9 : 00000000`00000101 00000000`00000031 00000000`00000000 fffff880`009e7180 : nt!KeBugCheckEx
    fffff880`03b164f0 fffff800`03099497 : 00000000`00000000 fffff800`00000001 00000000`00002710 00000000`0000000c : nt! ?? ::FNODOBFM::`string'+0x4e2e
    fffff880`03b16580 fffff800`03605895 : fffff800`0362b460 fffff880`03b16730 fffff800`0362b460 00000000`00000000 : nt!KeUpdateSystemTime+0x377
    fffff880`03b16680 fffff800`0308b173 : 00000000`8bfb2621 fffff800`03204e80 0000000a`00000122 00000000`00000001 : hal!HalpHpetClockInterrupt+0x8d
    fffff880`03b166b0 fffff800`0309e782 : fffff800`03204e80 fffff800`00000000 fffff880`03b168f8 00000000`00000000 : nt!KiInterruptDispatchNoLock+0x163
    fffff880`03b16840 fffff800`030948a2 : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00004f5c : nt!KiIpiSendRequestEx+0xa2
    fffff880`03b16880 fffff800`03079425 : 00000000`00000002 c9900000`959a5867 fffff880`03b16ba0 00000000`00001499 : nt!KeFlushMultipleRangeTb+0x362
    fffff880`03b16950 fffff800`0310aac5 : fffffa80`03c29ec8 fffff800`00000001 00000000`00000001 fffff880`03b16bb0 : nt!MiAgeWorkingSet+0x37b
    fffff880`03b16b00 fffff800`03079826 : 00000000`00000bb0 00000000`00000000 fffffa80`00000000 00000000`00000003 : nt! ?? ::FNODOBFM::`string'+0x4d786
    fffff880`03b16b80 fffff800`03079cd3 : 00000000`00000008 fffff880`03b16c10 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x6e
    fffff880`03b16bd0 fffff800`03329fee : fffffa80`036ce040 00000000`00000080 fffffa80`036a8840 00000000`00000001 : nt!KeBalanceSetManager+0x1c3
    fffff880`03b16d40 fffff800`030805e6 : fffff880`03764180 fffffa80`036ce040 fffff880`0376efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03b16d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Unknown_Module
    
    IMAGE_NAME:  Unknown_Image
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
    
    BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
    
    Followup: MachineOwner
    ---------
    If you are overclocking any hardware, please stop.


    Your crash reports indicate a 0x101 crash. Refer to STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg and post back if you need further assistance.
      My Computer


 

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