My Computer Freezes at Shutdown Loading Screen But Not in Safe Mode.

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  1. Posts : 7
    Windows 7 Ultimate x64
       #1

    My Computer Freezes at Shutdown Loading Screen But Not in Safe Mode.


    My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened. I want to know if anyone knows how to fix this problem. Sorry im new i dont know where to post this topic.


    Machine Specs-
    OS
    Windows 7 Ultimate x64

    CPU

    Intel Core i5-2500 CPu 3.30GHz

    Motherboard

    PH61A-P35 (B3)

    Memory

    8 GB

    Graphics Card(s)

    NVIDIA GeForce 7950 GT

    Sound Card

    Dynex

    Monitor(s) Displays

    AOC 20in

    Screen Resolution

    1366x768

    Hard Drives

    500 gb

    PSU

    650w
    Last edited by coreysbrodylan; 28 Dec 2011 at 22:30. Reason: Forgot to put some informaiton
      My Computer


  2. Posts : 225
    Windows 7 Pro x64
       #2

    How long does it freeze for?
    How long do you wait?
    Shutting done can sometimes take a few minutes depending on what programs are running and may not shut down for a longer period if installing updates.
      My Computer


  3. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #3

    It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened
      My Computer


  4. Posts : 627
    win 7 ( 64 bit)
       #4

    i got this from another site maybe it will help you,

    it might tend to indicate a driver problem. Another thought is that there is a sound played during the "Exit Windows". I have read that if that WAV file is corrupted or damaged, then Windows freezes.In "Sound Schemes", you might set "Exit Windows"
    sound to None.

    scrooge
      My Computer


  5. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #5

    Welcome...

    What follows are some generic steps that MAY be of help.


    * Should you get a BSOD we need the DMP files to analyse & thus better help you.


    * There are many reasons why a PC " behaves" this way.

    These annoying " gliches" may be caused by an overloaded hard drive, overworked CPU, Malware, running 2 AV 's, unnecessary data, Browser addons or you may have unnecessary programs running in the background etc....etc...

    * Make sure all intake/exhausts vents are clean along with all fans. Then get some temp monitoring software for cpu, gpu.


    * If you are overclocking STOP!


    * Try clean-boot troubleshooting to see if something running in the background is the culprit.


    How to perform a clean boot in Windows Vista or Windows 7 -
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    * Repair Windows 7 System Files with System File Checker

    It may need to be run up to three times before successful.
    SFC /SCANNOW Command - System File Checker


    *Also run CheckDisk so we can rule out corruption as much as possible.

    How to Run Disk Check in Windows 7
    Disk Check


    * Event viewer.

    Type eventvwr in search and go to the windows log > application tab.
    Look for errors that say app hang, or app crash, or anything related to the CURRENT problem.
    When you find them take a screenshot and upload them to us.

    FYI

    Use Advanced Tools to Troubleshoot Performance Problems in Windows 7 - How-To Geek
      My Computer


  6. Posts : 4,161
    Windows 7 Pro-x64
       #6

    Is Windows up to date?
      My Computer


  7. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #7

    carwiz said:
    Is Windows up to date?
    yes
      My Computer


  8. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #8

    please disregard
      My Computer


  9. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Attachment 196745
    jmh said:
    welcome...

    What follows are some generic steps that may be of help.


    * should you get a bsod we need the dmp files to analyse & thus better help you.


    * there are many reasons why a pc " behaves" this way.

    these annoying " gliches" may be caused by an overloaded hard drive, overworked cpu, malware, running 2 av 's, unnecessary data, browser addons or you may have unnecessary programs running in the background etc....etc...

    * make sure all intake/exhausts vents are clean along with all fans. Then get some temp monitoring software for cpu, gpu.


    * if you are overclocking stop!


    * try clean-boot troubleshooting to see if something running in the background is the culprit.


    how to perform a clean boot in windows vista or windows 7 -
    how to troubleshoot a problem by performing a clean boot in windows vista or in windows 7

    * repair windows 7 system files with system file checker

    it may need to be run up to three times before successful.
    SFC /SCANNOW Command - System File Checker


    *also run checkdisk so we can rule out corruption as much as possible.

    how to run disk check in windows 7
    Disk Check


    * event viewer.

    type eventvwr in search and go to the windows log > application tab.
    Look for errors that say app hang, or app crash, or anything related to the current problem.
    When you find them take a screenshot and upload them to us.

    Fyi

    use advanced tools to troubleshoot performance problems in windows 7 - how-to geek
      My Computer


  10. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #10

    mgp1964 said:
    How long does it freeze for?
    How long do you wait?
    Shutting done can sometimes take a few minutes depending on what programs are running and may not shut down for a longer period if installing updates.
    Now i get the BSOD every time i shut down my computer.
      My Computer


 
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