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Windows 7: BSOD during CHKDSK & Random Restarts

20 Feb 2012   #1
TruFloridaGator

Windows 7 Home Premium 64
 
 
BSOD during CHKDSK & Random Restarts

Windows 7 Home Premium 64, Original Install OEM Hardware ~1 year, 3 months Original OS install

All drivers, BIOS, VBios up to date

Background:
Laptop decides to randomly restart from time to time while I am playing poker and using a HUD display/hand reading program, VPN, & poker software. Not a huge load on the system, somewhat HD intensive with the hand reading from the HD.

This is the related error:
Source: Kernel-Power Level: Critical Event ID: 41
It's happened 51 times since 9/14/11. No error code
I've turned off where it reboots on a critical error, so I can see if I can generate an error code.

I decided to do CHKDSK, fell asleep & woke to the attached BSOD.


My System SpecsSystem Spec
.
20 Feb 2012   #2
ePeen

Windows 7 Ultimate x64
 
 

Welcome to SevenForums

I have taken a look at your dump files. Most dumps showed the 3B/9F bugchecks with either atikmdag.sys as the culprit (ati video driver), NETw5s64.sys (Intel 5100 wifi), or pci.sys. Then, I stumbled upon a dump with the 0x124 bugcheck, which is most often a hardware error, especially since it has a failure bucket ID of:

Quote:
FAILURE_BUCKET_ID: X64_0x124_4_PCIEXPRESS
This sounds more like a hardware issue to me rather than software. However, I would recommend updating your video drivers here, and your Intel wifi/network drivers (since it showed intel wifi as a probable cause in one of the bucket ids) here.

Out of date drivers that need updating:

Quote:
pnetmdm64.sys - Wed Mar 07 13:13:19 2007 (June Fabrics Technology/PdaNet Modem). Can be updated here.

sncduvc.SYS - Mon Dec 29 04:14:26 2008 (Suyin USB 2.0 Webcam driver). OEM, I cannot find a link, but I post one if I can find one.
Speaking of drivers, you have the infamous sptd.sys (SCSI Pass Through Direct Host - Daemon Tools (known issues with Win7) listed in your drivers list. This is an infamous causer of BSODs and issues in Windows 7. Uninstall Daemon Tools from your system, restart, and then use DuplexSecure's SPTD uninstaller to ensure that SPTD is fully removed from your system.
My System SpecsSystem Spec
20 Feb 2012   #3
TruFloridaGator

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by ePeen View Post
Welcome to SevenForums

I have taken a look at your dump files. Most dumps showed the 3B/9F bugchecks with either atikmdag.sys as the culprit (ati video driver), NETw5s64.sys (Intel 5100 wifi), or pci.sys. Then, I stumbled upon a dump with the 0x124 bugcheck, which is most often a hardware error, especially since it has a failure bucket ID of:

Quote:
FAILURE_BUCKET_ID: X64_0x124_4_PCIEXPRESS
This sounds more like a hardware issue to me rather than software. However, I would recommend updating your video drivers here, and your Intel wifi/network drivers (since it showed intel wifi as a probable cause in one of the bucket ids) here.
I thought I had 12.1, image attached. Should I reinstall? If so, I know sometimes ATI things don't uninstall correctly, any extra steps I need to take to make sure I get a good re-install?

Quote   Quote: Originally Posted by ePeen View Post
Out of date drivers that need updating:

Quote:
pnetmdm64.sys - Wed Mar 07 13:13:19 2007 (June Fabrics Technology/PdaNet Modem). Can be updated here.
I just uninstalled since the update wouldn't reinstall.
Quote   Quote: Originally Posted by ePeen View Post
sncduvc.SYS - Mon Dec 29 04:14:26 2008 (Suyin USB 2.0 Webcam driver). OEM, I cannot find a link, but I post one if I can find one.
Speaking of drivers, you have the infamous sptd.sys (SCSI Pass Through Direct Host - Daemon Tools (known issues with Win7) listed in your drivers list. This is an infamous causer of BSODs and issues in Windows 7. Uninstall Daemon Tools from your system, restart, and then use DuplexSecure's SPTD uninstaller to ensure that SPTD is fully removed from your system.
Uninstalled.

Thanks thus far!
My System SpecsSystem Spec
.

20 Feb 2012   #4
TruFloridaGator

Windows 7 Home Premium 64
 
 

Oh, is there a Daemon Tools substitute I should use?
My System SpecsSystem Spec
20 Feb 2012   #5
ePeen

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by TruFloridaGator View Post
Oh, is there a Daemon Tools substitute I should use?
Power ISO, Virtual Clone Drive, etc.
My System SpecsSystem Spec
20 Feb 2012   #6
TruFloridaGator

Windows 7 Home Premium 64
 
 

Just decided to run memtest again on individual sticks this time and it wont even boot to the bios with 1 stick in slot 0, which is the stick i have to take apart the whole computer to get to. Any reason?
My System SpecsSystem Spec
20 Feb 2012   #7
ePeen

Windows 7 Ultimate x64
 
 

Try a different stick in slot 0, does it boot? If it does, you know it's a stick related issue. If you insert a different stick into slot 0 and it still does not boot, try different slots with that stick and see if it yields better results and allows you to boot. If so, it's a slot related issue.
My System SpecsSystem Spec
20 Feb 2012   #8
TruFloridaGator

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by ePeen View Post
Try a different stick in slot 0, does it boot? If it does, you know it's a stick related issue. If you insert a different stick into slot 0 and it still does not boot, try different slots with that stick and see if it yields better results and allows you to boot. If so, it's a slot related issue.
I just read the g73 needs 2 sticks to boot. Im going with a clean os install, so ill ghost and keep you updated of any weird bsods
My System SpecsSystem Spec
21 Feb 2012   #9
TruFloridaGator

Windows 7 Home Premium 64
 
 

Ok, fresh install Windows 7 HP 64 clean & legit (no drivers). I don't have the recovery CD, so was installing drivers manually.

In the following order:

Drivers installed
Chipset
LAN
Wifi

Programs
Firefox
Java (installed for drivers dls from ASUS)
Mozbackup
Bittorent
PowerISO
Norton Ghost 15.1 30 Day Trial & got the auto restart mid install Event 41 Power Kernel. In the event viewer, shows that I had one yesterday sometime after the fresh install(never noticed) with bugcheckcode 254. Dump file attached (only had 1)
My System SpecsSystem Spec
21 Feb 2012   #10
TruFloridaGator

Windows 7 Home Premium 64
 
 

Just got another Event 41 Power Kernal during AMD/ATI Catalyst installation. This time it just locked up, since I turned off the reboot in case of critical error. It did not produce a bug code.
My System SpecsSystem Spec
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 BSOD during CHKDSK & Random Restarts




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