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Windows 7: System error dump files

20 Feb 2012   #1
ADRooney

Windows 7 Professional 32 bit
 
 
System error dump files

My sscreen goes black every time I play a game , can't tell at how much time but happens frequently. I'm attaching the diagnosis of the ""dxdiag"" report. Check it out.
Please tell what's the problem .


My System SpecsSystem Spec
.
20 Feb 2012   #2
ePeen

Windows 7 Ultimate x64
 
 

Hello AdRooney, welcome to SevenForums! Have you tried an uninstall and reinstall of your video card drivers?
My System SpecsSystem Spec
20 Feb 2012   #3
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
.

20 Feb 2012   #4
ADRooney

Windows 7 Professional 32 bit
 
 

yeah I installed the old drivers and saw it diidn't happen but i'll put full graphics and see.. hope it doesn't
My System SpecsSystem Spec
20 Feb 2012   #5
ADRooney

Windows 7 Professional 32 bit
 
 

But I don't know why the system dump file keeps on generating and shows 250 mb every time I delete it shows me again instantly .. what could it be
My System SpecsSystem Spec
20 Feb 2012   #6
ADRooney

Windows 7 Professional 32 bit
 
 
BSODreport

Quote   Quote: Originally Posted by mgorman87 View Post
I did as you instructed please let me know as early as possible. hope you can resolve my problem
.
.
.
My System SpecsSystem Spec
20 Feb 2012   #7
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Code:
Device	PNP_Device_ID	Error_Code	
Bluetooth Peripheral Device	BTHENUM\{0000110E-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\7&32F1260A&0&AC7289254828_C00000000	The drivers for this device are not installed.	
Not Available	USB\VID_138A&PID_0001\5&2E26F8C1&0&1	The drivers for this device are not installed.	
Bluetooth Peripheral Device	BTHENUM\{00000002-0000-1000-8000-0002EE000002}_VID&00010001_PID&0133\7&32F1260A&0&10F9EEC80D4D_C00000000	The drivers for this device are not installed.	
Bluetooth Peripheral Device	BTHENUM\{0000111B-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\7&32F1260A&0&AC7289254828_C00000000	The drivers for this device are not installed.	
Not Available	ACPI\ENE0100\4&2384B6B1&0	The drivers for this device are not installed.	
Base System Device	PCI\VEN_197B&DEV_2382&SUBSYS_3628103C&REV_00\4&7860CF9&0&01E4	The drivers for this device are not installed.	
Base System Device	PCI\VEN_197B&DEV_2383&SUBSYS_3628103C&REV_00\4&7860CF9&0&03E4	The drivers for this device are not installed.	
Not Available	ACPI\HPQ0004\2&DABA3FF&1	The drivers for this device are not installed.	
Base System Device	PCI\VEN_197B&DEV_2384&SUBSYS_3628103C&REV_00\4&7860CF9&0&04E4	The drivers for this device are not installed.	
Bluetooth Peripheral Device	BTHENUM\{0000110B-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\7&32F1260A&0&AC7289254828_C00000000	The drivers for this device are not installed.
You've got a lot of devices that don't have any drivers installed. A majority of them are Bluetooth drivers.

One device is "Validity Sensor"
One is "ENE CIR Receiver"
Two belong to "JMicron JMB38x Card Reader"
One is "HP ProtectSmart Hard Drive Protection"
One is "JMB38X xD Host Controller"

Can you please give me your product number of your laptop and I will help you locate the drivers to get everything updated
Locate the Notebook Product Number or Serial Number Compaq Presario 12XL510 Notebook PC - HP Customer Care (United States - English)


You need to update to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)

It looks like you've got a bunch of different ATI drivers on your system. I would like for you to first download the latest drivers from here - ATI Catalyst

Next, go into device manager and uninstall your video device. Make sure you choose the option to remove driver software. Reboot and then install the newest driver package
My System SpecsSystem Spec
20 Feb 2012   #8
ADRooney

Windows 7 Professional 32 bit
 
 

Quote   Quote: Originally Posted by mgorman87 View Post
Code:
Device	PNP_Device_ID	Error_Code	
Bluetooth Peripheral Device	BTHENUM\{0000110E-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\7&32F1260A&0&AC7289254828_C00000000	The drivers for this device are not installed.	
Not Available	USB\VID_138A&PID_0001\5&2E26F8C1&0&1	The drivers for this device are not installed.	
Bluetooth Peripheral Device	BTHENUM\{00000002-0000-1000-8000-0002EE000002}_VID&00010001_PID&0133\7&32F1260A&0&10F9EEC80D4D_C00000000	The drivers for this device are not installed.	
Bluetooth Peripheral Device	BTHENUM\{0000111B-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\7&32F1260A&0&AC7289254828_C00000000	The drivers for this device are not installed.	
Not Available	ACPI\ENE0100\4&2384B6B1&0	The drivers for this device are not installed.	
Base System Device	PCI\VEN_197B&DEV_2382&SUBSYS_3628103C&REV_00\4&7860CF9&0&01E4	The drivers for this device are not installed.	
Base System Device	PCI\VEN_197B&DEV_2383&SUBSYS_3628103C&REV_00\4&7860CF9&0&03E4	The drivers for this device are not installed.	
Not Available	ACPI\HPQ0004\2&DABA3FF&1	The drivers for this device are not installed.	
Base System Device	PCI\VEN_197B&DEV_2384&SUBSYS_3628103C&REV_00\4&7860CF9&0&04E4	The drivers for this device are not installed.	
Bluetooth Peripheral Device	BTHENUM\{0000110B-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\7&32F1260A&0&AC7289254828_C00000000	The drivers for this device are not installed.
You've got a lot of devices that don't have any drivers installed. A majority of them are Bluetooth drivers.

One device is "Validity Sensor"
One is "ENE CIR Receiver"
Two belong to "JMicron JMB38x Card Reader"
One is "HP ProtectSmart Hard Drive Protection"
One is "JMB38X xD Host Controller"

Can you please give me your product number of your laptop and I will help you locate the drivers to get everything updated
Locate the Notebook Product Number or Serial Number Compaq Presario 12XL510 Notebook PC - HP Customer Care (United States - English)


You need to update to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)

It looks like you've got a bunch of different ATI drivers on your system. I would like for you to first download the latest drivers from here - ATI Catalyst

Next, go into device manager and uninstall your video device. Make sure you choose the option to remove driver software. Reboot and then install the newest driver package

Thanks , and will it stop producing those system dump files they keep on generating every minute even though i delete. please help me with that , i guess that's causing the blank screen when I play.

My product is ""HP Pavilion Dv6-1154TX""
My System SpecsSystem Spec
21 Feb 2012   #9
mgorman87

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

You shouldn't be deleting anything from your minidump folder. Just leave it alone.


Run this - HP Product Detection

It's an HP auto scan. It should find your missing drivers and provide updates. If it doesn't let me know
My System SpecsSystem Spec
22 Feb 2012   #10
ADRooney

Windows 7 Professional 32 bit
 
 

but how is that related to black screen problem...
My System SpecsSystem Spec
Reply

 System error dump files




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