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Windows 7: Blue Screen at Random Times During Shutdown (dump file linked)


20 Feb 2012   #1

Windows 7 Enterprise SP1 (x86)
 
 
Blue Screen at Random Times During Shutdown (dump file linked)

Here is a link to my dump file:

https://skydrive.live.com/redir.aspx...115&parid=root

Like the title says, blue screens occasionally happen during shutdown. I'm using an HP 8200 Elite SFF. Windows 7 Enterprise SP1 (x86).

I've really had a hell of a time getting these 8200's to work correctly. If anyone could debug that dump file, it would be greatly appreciated! Thanks.

My System SpecsSystem Spec
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20 Feb 2012   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi.


Do you use the Adobe Type Manager Deluxe?


Adobe Type Manager Deluxe


If yes,please update it because is old from 16-Apr-97 no way to be compatible with windows 7.


If you dont need it just remove it from your system.


Also update the UltraVnc miniport driver2.


http://www.uvnc.com/downloads


Finish and post back.
My System SpecsSystem Spec
20 Feb 2012   #3

Windows 7 Enterprise SP1 (x86)
 
 

Thank you for the quick response! Yes, this computer lab does have that Adobe software on it. These computers are for a middle school, and the teacher insisted on having that software. Are you fairly confident that it's causing an issue?

Also, I'll get the VNC driver updated. I see they just released a new version on February 16th.
My System SpecsSystem Spec
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20 Feb 2012   #4

Windows 7 Ultimate 64bit SP1
 
 

For the VNC,thats why i advice the update.


For this ""Are you fairly confident that it's causing an issue?""


Nothing is 100% in bsod analysis,though the driver is old from 16-Apr-97 is 15 years old software\driver.


At least uninstall it for testing purposes.


You need to follow my instructions so can continue further.
My System SpecsSystem Spec
20 Feb 2012   #5

Windows 7 Enterprise SP1 (x86)
 
 

There are quite a few labs with this software image installed, so I'm going to be modifying the base image and uploading it to WDS. I'll probably just start from scratch and never even bother with that Adobe software. I'll have an update tomorrow morning when the computers are reimaged and the students are back in school.

Thanks for all of your help!
My System SpecsSystem Spec
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 Blue Screen at Random Times During Shutdown (dump file linked)




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