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Windows 7: BSOD while browsing in mozzila

20 Feb 2012   #1
Irimiadan

Windows 7 Home Premiun X64
 
 
BSOD while browsing in mozzila

Can you please help me with this problem ? It doesnt always BSOD more often i get something like in the picture. When i play all is ok most of the time. When im surfing Mozila or Watching youtube videos i get strange behaving from my pc (like loc-ups for 2 - 5 seconds / Music looping a fraction of a second of sound over and over again / blank creen and then all is back to normal and finnaly sometimes (rarely) i get BSOD.

Update. I have microsoft security essentials. And i forgot to mention that sometimes my pc is shutting down like it would in a power outage. Altough it's I have another 3 pc's in my house, a TV, 2 Home theaters, and they don't shutdown. So it's definatley not because a power outage. I've ruled out my PSU, because in stress tests (intel burn, and EVGA OC both running GPU and CPU is max stressed) it holds up preety well (12.01V 12v rails) measured with digital and analog multimeter.

Update2. I'm in safe mode now but i don't see any new minidump file. I'm not OCing i use OC tools to stress and override the auto fan of Nvidia Driver to run faster than normal thinking it was an overheating problem altough my temps never went past 80*C i assumed that i could be the temp diode faulty so ... tryed to put the fan at work.
Regarding the Nvidia drivers. I've tryd with the latest WHQL and beta ... and still no changes. right now i have 290.53 beta driver wich prooved to be the most stable between all other divers.


My System SpecsSystem Spec
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20 Feb 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

IF you are getting BSOD's & you want us to analyze them we do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
20 Feb 2012   #3
ePeen

Windows 7 Ultimate x64
 
 

It's a STOP 0X116 bugcheck, which is a VIDEO_TDR_ERROR / fault. 9/10 times this occurs because of video card drivers rather than the video card itself being the issue. Your dumps are also showing nvlddmkm.sys (nVidia Video drivers)

Update here.
My System SpecsSystem Spec
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20 Feb 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

We need the DMP's to give a definitive answer

IF it is a STOP 0X116.


It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.
My System SpecsSystem Spec
20 Feb 2012   #5
Irimiadan

Windows 7 Home Premiun X64
 
 

BTW dmp files were in the "computer irimiadan" archive also.
My System SpecsSystem Spec
20 Feb 2012   #6
Irimiadan

Windows 7 Home Premiun X64
 
 

Quote   Quote: Originally Posted by JMH View Post
Re a STOP 0X116
Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
STOP 0x116: VIDEO_TDR_ERROR troubleshooting

I did all that. I've buy'd a fan for side of my case to blow on the Vcard. I've cleaned the heatsink thoroughly. I've set the Vcard fan to be higher than normal. I monitor the temps already. And they rarely go over 70*C even in stress tests. I can attach a screenshot if it's neccesary. And usualy i have this troubles when i watch youtube videos, writing on forums, checking my mail or when i "wake up" the pc. )I've set it to just turn off the monitor) ... So it just plays music not beeing used for 1 hour, the mointor is "sleeping" i come move the mouse, the monitor wakes up and after few seconds it makes one of the things mentioned earlyer. (freezes for few seconds / freeze for good (need hard reboot) / gives me that (attached) image on the screen and sometimes it get's back running sometimes it's not.

P.S. See the updates in my first post also.
My System SpecsSystem Spec
20 Feb 2012   #7
ePeen

Windows 7 Ultimate x64
 
 

Irimiadan, as I have said above, have you tried a full uninstall and reinstall of your video card drivers? If so, and the suggestions in the given 116 thread don't help, I would say it's hardware related (specifically the video card itself), or BIOS. You can try a BIOS update which in many cases can fix a TDR error, or you can try onboard video (if you have access to it) or another GPU if you have access to one as well.
My System SpecsSystem Spec
20 Feb 2012   #8
Irimiadan

Windows 7 Home Premiun X64
 
 

Quote   Quote: Originally Posted by ePeen View Post
Irimiadan, as I have said above, have you tried a full uninstall and reinstall of your video card drivers? If so, and the suggestions in the given 116 thread don't help, I would say it's hardware related (specifically the video card itself), or BIOS. You can try a BIOS update which in many cases can fix a TDR error, or you can try onboard video (if you have access to it) or another GPU if you have access to one as well.

I've tryed a full uninstall of drivers. altough the Nvidia Drivers are a complete mess. I think they didnt uninstalled properly. (i've opened a bug thread with Nvida also). Somehow (i've read on other forums Nvidia installer makes some reg entries and they dont set an owner over them or something like this). Actually i'll try to post step by step the uninstall process. Wait a few minutes.
My System SpecsSystem Spec
20 Feb 2012   #9
Irimiadan

Windows 7 Home Premiun X64
 
 

Lol Now i get this when i try to uninstall them.
I'll try to install again the driver and then unistall it.
My System SpecsSystem Spec
20 Feb 2012   #10
Irimiadan

Windows 7 Home Premiun X64
 
 

Ok, Now i've come up to this
My System SpecsSystem Spec
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 BSOD while browsing in mozzila




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