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Windows 7: BSOD after computer has been up for days, also when using WMC


20 Feb 2012   #1

Windows 7 Home Premium 64bit
 
 
BSOD after computer has been up for days, also when using WMC

This computer is a home built HTPC. I've been experiencing crashes for the past few months when watching movies and recorded TV using my tuner card. Also, when the computer has been up for a few days. Sometimes I see that it has tried to repair itself but it never can. After I shut the computer down for a day or 2, it'll come back up. I can go for quite awhile without any crashes if I shut down the computer every night, but I'd like to be able to leave it up, worry free.

System Specs:

Intel Core 2 Duo E7500 @ 2.93Ghz
4 gig of ram
Windows 7 Home Premium 64bit OEM version (original OS installed)
Hardware Age: ~1 year
OS Install Age: Maybe 6 months

I appreciate the help!


My System SpecsSystem Spec
.

20 Feb 2012   #2

Windows 7 Ultimate x64
 
 

Hello moogs, welcome to SevenForums!

A few different errors in each dump, but there are multiple traces of memory management and memory corruption, so the first thing I want you to do is download and run Memtest!

Quote:
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Do note that you can ALSO put Memtest86 on a flash drive if you don't have access to CDs.

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.
Out of date driver(s) that need to be updated:

Quote:
AsIO.sys - Mon Dec 17 04:11:49 2007 (Asus PCProbe Utility). Can be updated here.

PhilMAS64.sys - Mon Nov 03 22:19:50 2008 (Compro Technology -PCTV). Can be updated here.
My System SpecsSystem Spec
20 Feb 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Please follow ePeen's advise as to running Memtest
Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+

A couple crashes are being blamed on Symantec drivers. Please uninstall and replace with MSE for testing purposes

http://us.norton.com/support/kb/web_...080710133834EN
Microsoft Security Essentials - Free Antivirus for Windows

Please update to SP1 - Learn how to install Windows 7 Service Pack 1 (SP1)

Code:
Event[1689]:
  Log Name: System
  Source: Ntfs
  Date: 2012-02-14T19:47:18.368
  Event ID: 55
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: MediaPC
  Description: 
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
Please run CHKDSK - Disk Check

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sat Feb 18 16:16:33.857 2012 (UTC - 5:00)
System Uptime: 0 days 0:12:45.527
Probably caused by : Ntfs.sys ( Ntfs!NtfsExtendedCompleteRequestInternal+114 )
PROCESS_NAME:  ccsvchst.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsExtendedCompleteRequestInternal+114
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sat Feb 18 16:02:24.433 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:40.978
Probably caused by : memory_corruption
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT_LARGE
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sat Feb 18 15:58:20.472 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:00.017
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+338c6 )
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+338c6
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sat Feb 18 15:54:56.307 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:14.977
Probably caused by : Ntfs.sys ( Ntfs!memset+80 )
PROCESS_NAME:  AirVideoServer
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!memset+80
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sat Feb 18 15:52:17.492 2012 (UTC - 5:00)
System Uptime: 0 days 0:05:34.037
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+338c6 )
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+338c6
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sat Feb 18 15:42:56.176 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:08.846
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+338c6 )
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+338c6
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sat Feb 18 15:39:21.675 2012 (UTC - 5:00)
System Uptime: 0 days 0:06:33.345
*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
Probably caused by : BHDrvx64.sys ( BHDrvx64+8bf66 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x1E_c0000005
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_BHDrvx64+8bf66
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sat Feb 18 15:31:24.031 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:26.701
*** WARNING: Unable to verify timestamp for SRTSPX64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSPX64.SYS
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+c7b )
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  AdobeARM.exe
FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+c7b
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Sat Feb 18 15:28:25.579 2012 (UTC - 5:00)
System Uptime: 1 days 11:07:49.124
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
BUGCHECK_STR:  0x4E_99
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x4E_99_nt!MiBadShareCount+4c
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Tue Feb 14 19:43:26.188 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:50.858
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+296f1 )
BUGCHECK_STR:  0x1a_5003
PROCESS_NAME:  runonce.exe
FAILURE_BUCKET_ID:  X64_0x1a_5003_nt!_??_::FNODOBFM::_string_+296f1
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Tue Feb 14 19:34:06.918 2012 (UTC - 5:00)
System Uptime: 0 days 0:12:12.588
Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+62f8 )
BUGCHECK_STR:  0x1a_31
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+62f8
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Tue Feb 14 19:20:30.065 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:51.735
Probably caused by : memory_corruption ( nt!MiApplyCompressedFixups+40 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  mswinext.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!MiApplyCompressedFixups+40
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Tue Feb 14 19:18:14.886 2012 (UTC - 5:00)
System Uptime: 0 days 0:01:33.432
Probably caused by : memory_corruption ( nt!MmCopyToCachedPage+227 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR:  0x3B
PROCESS_NAME:  WerFault.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MmCopyToCachedPage+227
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Tue Feb 14 19:15:19.542 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:23.212
Probably caused by : win32k.sys ( win32k!PFEMEMOBJ::bInit+d9 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  winlogon.exe
FAILURE_BUCKET_ID:  X64_0x50_win32k!PFEMEMOBJ::bInit+d9
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Tue Feb 14 19:09:17.861 2012 (UTC - 5:00)
System Uptime: 0 days 0:02:42.531
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+42a65 )
BUGCHECK_STR:  0x1a_41287
PROCESS_NAME:  ccsvchst.exe
FAILURE_BUCKET_ID:  X64_0x1a_41287_nt!_??_::FNODOBFM::_string_+42a65
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Debug session time: Tue Feb 14 19:05:01.016 2012 (UTC - 5:00)
System Uptime: 1 days 17:48:33.686
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for watchdog.sys - 
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for dxgmms1.sys - 
Probably caused by : dxgmms1.sys ( dxgmms1!VidMmInterface+f7d8 )
BUGCHECK_STR:  0x10e_1f
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x10e_1f_dxgmms1!VidMmInterface+f7d8
BiosReleaseDate = 04/10/2009
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E7500  @ 2.93GHz"
MaxSpeed:     2930
CurrentSpeed: 2926
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
.


20 Feb 2012   #4

Windows 7 Home Premium 64bit
 
 

Wow, thanks guys. I'll do everything and get back to you
My System SpecsSystem Spec
20 Feb 2012   #5

Windows 7 Home Premium 64bit
 
 

Oh I forgot to mention, going through my update history, I see that many updates are failing.


KB2640148
KB2660075
KB2660465
KB2378111
KB2564958
KB2345886

Just to name the recent ones. I don't know if I'll be able to get SP1 if I'm having these issues.
My System SpecsSystem Spec
21 Feb 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Start with the other things first and worry about SP1 after
My System SpecsSystem Spec
06 Mar 2012   #7

Windows 7 Home Premium 64bit
 
 

Did someone delete my new updated posts? Anyways...

I ran memtest and it was giving me a screen full of errors. So I took out each stick and ran memtest, trying to see if it was just one of the sticks of ram. They both seemed okay so I reseated both and ran memtest again. That seemed to solve the memory issue, until it started happening again a few days later. Someone replied saying it might be the motherboard? Is trying a different motherboard my only option? Thanks!
My System SpecsSystem Spec
06 Mar 2012   #8

Windows 7 Home Premium 64 Bit
 
 

Getting a new motherboard may be the only option. Have you checked that the RAM is securely in place? If you have bad snap fits, you can sometimes end up with the RAM being vibrated out of place due to a cooling fan. Avoid Static Damage to Your PC when inside of the machine.
My System SpecsSystem Spec
Reply

 BSOD after computer has been up for days, also when using WMC




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