BSOD randomly with BCCode: 1000007e


  1. Posts : 12
    Window 7 Enterprise 64 bit
       #1

    BSOD randomly with BCCode: 1000007e


    Hi, I need help on BSOD which appear without known reason. Last year, I also have BSOD on my computer and I try many possible ways to fix it, but eventually it didn't work. So I decided to format and install the whole window 7 again. Now, I just use newly install window 7 for a month and BSOD of the same kind, BCCode:1000007e appear. I think it should be something wrong with driver. Please help me, I would really appreciate your help.
    The following is the thread:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.4
    Locale ID: 1054

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF880042CA2F4
    BCP3: FFFFF88003C85788
    BCP4: FFFFF88003C84FE0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\021712-15178-01.dmp
    C:\Users\Maneerat\AppData\Local\Temp\WER-73648-0.sysdata.xml

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      My Computer


  2. Posts : 12
    Window 7 Enterprise 64 bit
    Thread Starter
       #2

    I forgot to add information about my OS,

    Window 7 Enterprise, 64-bit operating system
    Dell Inspiron N4010 intel core i5 CPU M520, 2.4 GHz RAM 4.00 gb
    The age of this computer is 1 year and half
    The last window installation is 1 month.
      My Computer


  3. Posts : 12
    Window 7 Enterprise 64 bit
    Thread Starter
       #3

    Furthermore, I just looked at the previous problem report and found this one

    "
    Description
    A problem with your video hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.1.7601.2.1.0.256.4
    Locale ID: 1054

    Files that help describe the problem
    WD-20111231-2012.dmp
    sysdata.xml
    WERInternalMetadata.xml

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 117
    BCP1: FFFFFA8006045010
    BCP2: FFFFF8800835502C
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    "

    and also I click for the check solution and it shows this:

    "
    Problem: Video hardware error
    Files that help describe the problem:
    WD-20111231-2012.dmp
    sysdata.xml
    WERInternalMetadata.xml
    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
    "

    Now I think the problem is about the ATI Mobility Radeon HD5000 Series driver. Should I uninstall the current one and install with the driver provided by Dell Official Site - The Power To Do More | Dell
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Thia one crash was Related to BCMWL664.SYS 802.11 Network Adapter wireless driver from Broadcom Corporation. Yours from 2009


    I would update to the newest version available.
      My Computer


  5. Posts : 12
    Window 7 Enterprise 64 bit
    Thread Starter
       #5

    Thank you so much. However, I try to find where to download the updated driver for a while and I'm not sure which one I have to download. Would you please suggest me a link of driver or possible solution? Really thank you !
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    pangnaka said:
    Thank you so much. However, I try to find where to download the updated driver for a while and I'm not sure which one I have to download. Would you please suggest me a link of driver or possible solution? Really thank you !

    Broadcom.com - Ethernet NIC Driver Downloads
      My Computer


  7. Posts : 12
    Window 7 Enterprise 64 bit
    Thread Starter
       #7

    Thank you, but I still cannot download the correct driver.
    The driver I found in broadcom website is not available for me
    I read the instruction for Determining the Correct Driver for Broadcom Ethernet Products.
    However, the hardware ID I found is "PCI\VEN_14E4&DEV_4727&SUBSYS_00101028&REV_01"
    which mean the driver ID is 4727
    but in the list of driver that is available in broadcom website does not have 4727
    I try to find another source of driver in other website, but most of them are also out of date

    Please help me, I would really thank you your help
      My Computer


 

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