BSOD sometime on my system

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  1. Posts : 57
    Windows 7 64 Bits
    Thread Starter
       #51

    Dave76 said:
    Good advice.
    One item at a time.

    The only way to test if it is the wireless USB dongle is to use your wired keyboard and borrow/buy a wired mouse, USB mouse is ok.

    Hello guys, yesterday I put back my 2 memory module back in my machine and today I plugged another USB device on my 8 port switch (I have already 5 plugged on my switch) and try to update my Garmin and got a BSOD

    I still have my wired keyboard and mouse.

    I include my dump, thank
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #52

    Code:
    Loading Dump File [D:\Kingston\BSODDmpFiles\symetric\032512-34554-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
    Machine Name:
    Kernel base = 0xfffff800`02e4e000 PsLoadedModuleList = 0xfffff800`03092650
    Debug session time: Sun Mar 25 14:44:11.141 2012 (UTC - 6:00)
    System Uptime: 0 days 23:35:12.577
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................................
    Loading User Symbols
    Loading unloaded module list
    ................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, 100000000, fffff88009c14b70, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: 0000000100000000, Address of the instruction which caused the bugcheck
    Arg3: fffff88009c14b70, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    +0
    00000001`00000000 ??              ???
    
    CONTEXT:  fffff88009c14b70 -- (.cxr 0xfffff88009c14b70)
    rax=fffff8800fb57350 rbx=fffffa80082a9000 rcx=fffffa8007d7cb70
    rdx=0000000000000001 rsi=fffff88009c15750 rdi=fffffa8007d7cb70
    rip=0000000100000000 rsp=fffff88009c15558 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000000000 r10=0000000000000010
    r11=fffff88009c15540 r12=fffff8a009ed9220 r13=0000000000000000
    r14=0000000000000001 r15=0000000000000001
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    00000001`00000000 ??              ???
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  iexplore.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to 0000000100000000
    
    STACK_TEXT:  
    fffff880`09c142a8 fffff800`02eca2e9 : 00000000`0000003b 00000000`c0000005 00000001`00000000 fffff880`09c14b70 : nt!KeBugCheckEx
    fffff880`09c142b0 fffff800`02ec9c3c : fffff880`09c15318 fffff880`09c14b70 00000000`00000000 fffff800`02ef5f60 : nt!KiBugCheckDispatch+0x69
    fffff880`09c143f0 fffff800`02ef5a6d : fffff800`030e5650 fffff800`0301ed58 fffff800`02e4e000 fffff880`09c15318 : nt!KiSystemServiceHandler+0x7c
    fffff880`09c14430 fffff800`02ef4845 : fffff800`03014638 fffff880`09c144a8 fffff880`09c15318 fffff800`02e4e000 : nt!RtlpExecuteHandlerForException+0xd
    fffff880`09c14460 fffff800`02f057c1 : fffff880`09c15318 fffff880`09c14b70 fffff880`00000000 fffffa80`00000004 : nt!RtlDispatchException+0x415
    fffff880`09c14b40 fffff800`02eca3c2 : fffff880`09c15318 fffffa80`082a9000 fffff880`09c153c0 fffff880`09c15750 : nt!KiDispatchException+0x135
    fffff880`09c151e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiSystemServiceHandler+7c
    fffff800`02ec9c3c b801000000      mov     eax,1
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  nt!KiSystemServiceHandler+7c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ec79dd2
    
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    
    BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
    
    Followup: MachineOwner
    ---------
    You do need to update the Garmin; the driver date is pre-Windows 7. Your Creative Audio driver is also still pre-Windows 7. Creative Worldwide Support > Audigy 2 ZS Platinum

    Unfortunately, your crash report was rather inconclusive. Possible causes are Memory problems... Corrupted hard disk file system... Corrupted System Files... Graphics Driver... Drivers...
    Last edited by writhziden; 26 Mar 2012 at 09:07.
      My Computer


  3. Posts : 57
    Windows 7 64 Bits
    Thread Starter
       #53

    writhziden said:
    Code:
    Loading Dump File [D:\Kingston\BSODDmpFiles\symetric\032512-34554-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
     
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
    Machine Name:
    Kernel base = 0xfffff800`02e4e000 PsLoadedModuleList = 0xfffff800`03092650
    Debug session time: Sun Mar 25 14:44:11.141 2012 (UTC - 6:00)
    System Uptime: 0 days 23:35:12.577
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................................
    Loading User Symbols
    Loading unloaded module list
    ................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
     
    Use !analyze -v to get detailed debugging information.
     
    BugCheck 3B, {c0000005, 100000000, fffff88009c14b70, 0}
     
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceHandler+7c )
     
    Followup: MachineOwner
    ---------
     
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
     
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: 0000000100000000, Address of the instruction which caused the bugcheck
    Arg3: fffff88009c14b70, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
     
    Debugging Details:
    ------------------
     
     
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
     
    FAULTING_IP: 
    +0
    00000001`00000000 ??              ???
     
    CONTEXT:  fffff88009c14b70 -- (.cxr 0xfffff88009c14b70)
    rax=fffff8800fb57350 rbx=fffffa80082a9000 rcx=fffffa8007d7cb70
    rdx=0000000000000001 rsi=fffff88009c15750 rdi=fffffa8007d7cb70
    rip=0000000100000000 rsp=fffff88009c15558 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000000000 r10=0000000000000010
    r11=fffff88009c15540 r12=fffff8a009ed9220 r13=0000000000000000
    r14=0000000000000001 r15=0000000000000001
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    00000001`00000000 ??              ???
    Resetting default scope
     
    CUSTOMER_CRASH_COUNT:  1
     
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
     
    BUGCHECK_STR:  0x3B
     
    PROCESS_NAME:  iexplore.exe
     
    CURRENT_IRQL:  0
     
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to 0000000100000000
     
    STACK_TEXT:  
    fffff880`09c142a8 fffff800`02eca2e9 : 00000000`0000003b 00000000`c0000005 00000001`00000000 fffff880`09c14b70 : nt!KeBugCheckEx
    fffff880`09c142b0 fffff800`02ec9c3c : fffff880`09c15318 fffff880`09c14b70 00000000`00000000 fffff800`02ef5f60 : nt!KiBugCheckDispatch+0x69
    fffff880`09c143f0 fffff800`02ef5a6d : fffff800`030e5650 fffff800`0301ed58 fffff800`02e4e000 fffff880`09c15318 : nt!KiSystemServiceHandler+0x7c
    fffff880`09c14430 fffff800`02ef4845 : fffff800`03014638 fffff880`09c144a8 fffff880`09c15318 fffff800`02e4e000 : nt!RtlpExecuteHandlerForException+0xd
    fffff880`09c14460 fffff800`02f057c1 : fffff880`09c15318 fffff880`09c14b70 fffff880`00000000 fffffa80`00000004 : nt!RtlDispatchException+0x415
    fffff880`09c14b40 fffff800`02eca3c2 : fffff880`09c15318 fffffa80`082a9000 fffff880`09c153c0 fffff880`09c15750 : nt!KiDispatchException+0x135
    fffff880`09c151e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
     
     
    STACK_COMMAND:  kb
     
    FOLLOWUP_IP: 
    nt!KiSystemServiceHandler+7c
    fffff800`02ec9c3c b801000000      mov     eax,1
     
    SYMBOL_STACK_INDEX:  2
     
    SYMBOL_NAME:  nt!KiSystemServiceHandler+7c
     
    FOLLOWUP_NAME:  MachineOwner
     
    MODULE_NAME: nt
     
    IMAGE_NAME:  ntkrnlmp.exe
     
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ec79dd2
     
    FAILURE_BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
     
    BUCKET_ID:  X64_0x3B_nt!KiSystemServiceHandler+7c
     
    Followup: MachineOwner
    ---------
    You do need to update the Garmin; the driver date is pre-Windows 7. Your Creative Audio driver is also still pre-Windows 7. Creative Worldwide Support > Audigy 2 ZS Platinum

    Unfortunately, your crash report was rather inconclusive. Possible causes are Memory problems... Corrupted hard disk file system... Corrupted System Files... Graphics Driver... Drivers...

    Hello, thank for the reply. For the SoundBlaster problem, every time I try to install the driver SBAX_PCDRV_LB_2_18_0017.EXE I got this error :

    Long time ago I started another thread for this problem, you can see it herE :

    https://www.sevenforums.com/crashes-d...ml#post1853976

    The only driver that work for my SoundBlaster Model 0460 is the SBXF_PCDRV_LB_2_18_0015.EXE

    I did not try the BETA one...Should I buy another SB to resolve my problem
      My Computer


  4. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #54

    You mentioned you have 5 things plugged into an 8 port USB hub, What are the 5 USB devices?

    Remove your Sound card, check the pins and socket are clean and re-install.
      My Computer


  5. Posts : 57
    Windows 7 64 Bits
    Thread Starter
       #55

    Dave76 said:
    You mentioned you have 5 things plugged into an 8 port USB hub, What are the 5 USB devices?

    Remove your Sound card, check the pins and socket are clean and re-install.

    Right now , I have plugged :

    Scanner HP , Ipod/Ipone Cable, one cable for my Golf GPS, one cable for a MultiMedia TV BOX...the other cable to plugged into my computer. So I have only 4 cable plugged in the 8-port and one is running (HP SCANNER)

    For my soundcard... I already try into another socket in my computer, same thing. I think I try to clean contact in the past..
      My Computer


  6. Posts : 57
    Windows 7 64 Bits
    Thread Starter
       #56

    Hello, I'm just returning from work and my computer was on login screen... so I login and I had a BSOD

    If you have time to check if it's the same problem ? SoundCard ??

    Thank
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #57

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [D:\Kingston\BSODDmpFiles\symetric\032812-28641-01\032812-28641-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
    Machine Name:
    Kernel base = 0xfffff800`02e07000 PsLoadedModuleList = 0xfffff800`0304b650
    Debug session time: Wed Mar 28 13:20:11.168 2012 (UTC - 6:00)
    System Uptime: 2 days 22:34:42.994
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80002eb6211, fffff8800a997e30, 0}
    
    Probably caused by : memory_corruption ( nt!MiGetNextNode+25 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002eb6211, Address of the instruction which caused the bugcheck
    Arg3: fffff8800a997e30, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!MiGetNextNode+25
    fffff800`02eb6211 488b4808        mov     rcx,qword ptr [rax+8]
    
    CONTEXT:  fffff8800a997e30 -- (.cxr 0xfffff8800a997e30)
    rax=0000000000000003 rbx=fffffa800ae0a720 rcx=fffffa8006f4d890
    rdx=fffffa8007a2b9f1 rsi=fffffa800a95ed48 rdi=fffffa8006f4d890
    rip=fffff80002eb6211 rsp=fffff8800a998818 rbp=fffffa80079f6d00
     r8=0000000000000002  r9=fffffa8006995da0 r10=fffffa8006995288
    r11=0000000000000002 r12=fffff8a01610c010 r13=0000000000000000
    r14=fffff8a01610c088 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
    nt!MiGetNextNode+0x25:
    fffff800`02eb6211 488b4808        mov     rcx,qword ptr [rax+8] ds:002b:00000000`0000000b=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  audiodg.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002eb6211
    
    STACK_TEXT:  
    fffff880`0a998818 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiGetNextNode+0x25
    
    
    FOLLOWUP_IP: 
    nt!MiGetNextNode+25
    fffff800`02eb6211 488b4808        mov     rcx,qword ptr [rax+8]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!MiGetNextNode+25
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ec79dd2
    
    STACK_COMMAND:  .cxr 0xfffff8800a997e30 ; kb
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetNextNode+25
    
    BUCKET_ID:  X64_0x3B_nt!MiGetNextNode+25
    
    Followup: MachineOwner
    ---------
    Points to a memory problem. You have two different sets of RAM that cause the same crashes, correct?

    Have you tried physically removing the soundcard from the system? Since audio drivers are primary drivers and should be up to date for the system to function properly, it may be a good test. I suspect either a motherboard or CPU problem if it is not the soundcard drivers causing the crashes.
      My Computer


  8. Posts : 57
    Windows 7 64 Bits
    Thread Starter
       #58

    writhziden said:
    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
     
     
    Loading Dump File [D:\Kingston\BSODDmpFiles\symetric\032812-28641-01\032812-28641-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
     
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
    Machine Name:
    Kernel base = 0xfffff800`02e07000 PsLoadedModuleList = 0xfffff800`0304b650
    Debug session time: Wed Mar 28 13:20:11.168 2012 (UTC - 6:00)
    System Uptime: 2 days 22:34:42.994
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
     
    Use !analyze -v to get detailed debugging information.
     
    BugCheck 3B, {c0000005, fffff80002eb6211, fffff8800a997e30, 0}
     
    Probably caused by : memory_corruption ( nt!MiGetNextNode+25 )
     
    Followup: MachineOwner
    ---------
     
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
     
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002eb6211, Address of the instruction which caused the bugcheck
    Arg3: fffff8800a997e30, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
     
    Debugging Details:
    ------------------
     
     
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
     
    FAULTING_IP: 
    nt!MiGetNextNode+25
    fffff800`02eb6211 488b4808        mov     rcx,qword ptr [rax+8]
     
    CONTEXT:  fffff8800a997e30 -- (.cxr 0xfffff8800a997e30)
    rax=0000000000000003 rbx=fffffa800ae0a720 rcx=fffffa8006f4d890
    rdx=fffffa8007a2b9f1 rsi=fffffa800a95ed48 rdi=fffffa8006f4d890
    rip=fffff80002eb6211 rsp=fffff8800a998818 rbp=fffffa80079f6d00
     r8=0000000000000002  r9=fffffa8006995da0 r10=fffffa8006995288
    r11=0000000000000002 r12=fffff8a01610c010 r13=0000000000000000
    r14=fffff8a01610c088 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
    nt!MiGetNextNode+0x25:
    fffff800`02eb6211 488b4808        mov     rcx,qword ptr [rax+8] ds:002b:00000000`0000000b=????????????????
    Resetting default scope
     
    CUSTOMER_CRASH_COUNT:  1
     
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
     
    BUGCHECK_STR:  0x3B
     
    PROCESS_NAME:  audiodg.exe
     
    CURRENT_IRQL:  0
     
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002eb6211
     
    STACK_TEXT:  
    fffff880`0a998818 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiGetNextNode+0x25
     
     
    FOLLOWUP_IP: 
    nt!MiGetNextNode+25
    fffff800`02eb6211 488b4808        mov     rcx,qword ptr [rax+8]
     
    SYMBOL_STACK_INDEX:  0
     
    SYMBOL_NAME:  nt!MiGetNextNode+25
     
    FOLLOWUP_NAME:  MachineOwner
     
    MODULE_NAME: nt
     
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ec79dd2
     
    STACK_COMMAND:  .cxr 0xfffff8800a997e30 ; kb
     
    IMAGE_NAME:  memory_corruption
     
    FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetNextNode+25
     
    BUCKET_ID:  X64_0x3B_nt!MiGetNextNode+25
     
    Followup: MachineOwner
    ---------
    Points to a memory problem. You have two different sets of RAM that cause the same crashes, correct?

    Have you tried physically removing the soundcard from the system? Since audio drivers are primary drivers and should be up to date for the system to function properly, it may be a good test. I suspect either a motherboard or CPU problem if it is not the soundcard drivers causing the crashes.
    Yes some people told me to remove it and put the Motherboard Soundcard.. I think I got the same crash ?!? I try so many thing to correct this...

    Yes, I have 2 different set of memory... hummm maybe it's since I put back the second memory set ???
      My Computer


  9. Posts : 57
    Windows 7 64 Bits
    Thread Starter
       #59

    Hello again, it was quite on my system, I was getting some BSOD sometime but last week and this week it seem I got one every day..I will post the minidump , just to see if that changed.. this morning my system was rebooted so I got the BSOD on idle in the night, sometime I get back from work and system is rebooted too..


    Last week, the system crash on me , and I have time to se a driver on the screen , it was nvlddmkm.sys I think... seem to be some NVDIA driver ? I have the latest...

    P.S. Something strange happen, everytime I crash, my cookie is gone lol.. I go on the bank login and card is dissappear , I have to re-enter all my info...

    Thank you very much
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #60

    Your crash still indicates memory problems. Do some more rigorous hardware testing.
       Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!



    • If you are overclocking any hardware, please stop.

    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Do this again: Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
      My Computer


 
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