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Windows 7: shutting down with stop:0x00000124

22 Feb 2012   #1

windows 7 64bit
 
 
shutting down with stop:0x00000124

hi and thank you for letting me register.

i had windows xp for several years and recently (january) had a hard drive failure as it was making a terrible noise and kept shutting down, i then changed the HD for another i had - reformatted it and put windows 7 on it, i also bought new ram off ebay an changed the ram as when checked the old ram with mentest it failed on both modules (testing 1 at a time)

since i have had windows 7 it has been working and then freezing after approx 10 minutes and sometimes crashed on start up with the bsod.
i have been pulling my hair out trying to find out what is wrong, i thought it might be the cheap ram i bought so i changed this with some my brother had so i know if it crashes it wasnt the ram.

it now doesnt even start up with either ram the symptoms are.
1 - normal start up but comes up with repair (recommended) freezes after loading files.
2 - freezes before the above screen
3 - gets to the windows 7 four colour screen and shuts down with - stop:0x00000124


i have run a program before this all started not to boot up called blue screen view the results are as follows.

top pane results
==================================================
Dump File : 021812-34781-01.dmp
Crash Time : 18/02/2012 12:11:05
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`01dd58f8
Parameter 3 : 00000000`b2000010
Parameter 4 : 00000000`00010c0f
Caused By Driver : hal.dll
Caused By Address : hal.dll+12903
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021812-34781-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 269,896
==================================================
==================================================
Dump File : 021812-31328-01.dmp
Crash Time : 18/02/2012 11:43:52
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`01e01038
Parameter 3 : 00000000`b2000010
Parameter 4 : 00000000`00010c0f
Caused By Driver : hal.dll
Caused By Address : hal.dll+12903
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021812-31328-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 269,784
==================================================
==================================================
Dump File : 021612-31046-01.dmp
Crash Time : 16/02/2012 21:03:24
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`02a27038
Parameter 3 : 00000000`b2000010
Parameter 4 : 00000000`00010c0f
Caused By Driver : hal.dll
Caused By Address : hal.dll+12903
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021612-31046-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 269,784
==================================================
==================================================
Dump File : 021612-52109-01.dmp
Crash Time : 16/02/2012 18:59:01
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`02a42508
Parameter 3 : 00000000`b2000010
Parameter 4 : 00000000`00010c0f
Caused By Driver : hal.dll
Caused By Address : hal.dll+12903
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021612-52109-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 269,896
==================================================
==================================================
Dump File : 021512-22578-01.dmp
Crash Time : 15/02/2012 20:07:21
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`02ac08f8
Parameter 3 : 00000000`b2000010
Parameter 4 : 00000000`00010c0f
Caused By Driver : hal.dll
Caused By Address : hal.dll+12903
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021512-22578-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 269,896
==================================================
==================================================
Dump File : 021312-23890-01.dmp
Crash Time : 13/02/2012 21:05:17
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`02baa038
Parameter 3 : 00000000`b2000010
Parameter 4 : 00000000`00010c0f
Caused By Driver : hal.dll
Caused By Address : hal.dll+12903
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021312-23890-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 269,896
==================================================
==================================================
Dump File : 021312-38343-01.dmp
Crash Time : 13/02/2012 09:40:17
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff9a0`078eb134
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02b6556d
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16841 (win7_gdr.110622-1503)
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021312-38343-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 269,896
==================================================
==================================================
Dump File : 021212-66968-01.dmp
Crash Time : 12/02/2012 12:55:38
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`80050031
Parameter 3 : 00000000`000006f8
Parameter 4 : fffff800`027aa4de
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16841 (win7_gdr.110622-1503)
Processor : x64
Crash Address : ntoskrnl.exe+71f00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021212-66968-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 7600
Dump File Size : 269,896
==================================================



motherboard specs

elitegroup extreme KV2

Form Factor: ATX
Compatibility: PC
Chipset: VIA K8T800 Pro
Compatible Processors: AMD Athlon 64
Video Interface: AGP 8x
Storage Controller Type(s): DMA/ATA-133 (Ultra) x 3, Serial ATA x 4
Technical Features
Integrated Input/Output Ports: USB 2.0 x 8 · RJ45 Lan Port x 2 · FireWire (IEEE1394a) x 2 · Serial Port x 1 · PS/2 Mouse x 1 · PS/2 Keyboard x 1 · Parallel Port (ECP/EPP/SPP) x 1 · Floppy Port x 1
Expansion Slots: AGP x8 x 1 · PCI x 5
RAID Support: RAID 0 · RAID 1 · RAID 0+1
South Bridge Chip: VIA VT8237
Processor
Socket Type: Socket 939
Max supported CPUs qty: 1
Memory
Memory Type: DDR SDRAM
Number of Memory Slots: 4 x 184 Pin DIMMs
Supported RAM speeds: 400 MHz · 333 MHz · 266 MHz
Max Supported RAM: 4 GB
Audio / Video
Audio Output: SPDIF Out · 5.1 Channels · Line Out
Integrated Audio: Realtek ALC655 · AC97 Audio Codec
Audio Input: Microphone Jack · 1 x Line In
Communication
Networking Type: Ethernet, Gigabit Ethernet, Fast Ethernet
Other Features
: Dual Channel Memory Architecture
Fans: 3 x 3-pin fan headers
Chassis Type: Desktop
Package Qty: 1
Dimensions
Depth: 9.61 in.
Width: 12.01 in.
Warranty
: 1 Year
Miscellaneous
Bios Features: Plug And Play BIOS · APM 1.2 · ACPI 1.0 · DMI
Power Configurations: ACPI/APM Power Management · Wake On Ring Header · Wakeup from Keyboard/Mouse · Real Time Clock Wake-up Alarm
Regulatory Approval: FCC Class B
Bios Type: 4 Mbit Flash EEPROM with AwardBIOS
Product ID: 23167711

My System SpecsSystem Spec
.

22 Feb 2012   #2

Win 8 Release candidate 8400
 
 

Your .dmp file shows a stop error of 0x124 which is a general hardware error .
Quote:
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress
Some generic advice.

If you are overclocking STOP. Return to the default settings at least for now.
If you are running a RAID update its driver.



You can read more on this error and what to try here...
Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
22 Feb 2012   #3

windows 7 64bit
 
 

Hi

Many thanks for your quick reply.

How do i know what is causing this? ie which hardware, would the motherboard or the cpu be the problem?

Also i dont know how to overclock, and if my pc cannot boot up how can i update the drivers.


many thanks for your response

ian aka shannianni
My System SpecsSystem Spec
.


22 Feb 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by shannianni View Post
Hi

Many thanks for your quick reply.

How do i know what is causing this? ie which hardware, would the motherboard or the cpu be the problem?

Also i dont know how to overclock, and if my pc cannot boot up how can i update the drivers.


many thanks for your response

ian aka shannianni
Can you boot into safe mode (F8)?

DO you have the win 7 dvd to boot from?
My System SpecsSystem Spec
23 Feb 2012   #5

windows 7 64bit
 
 

Hi

yes i have the cd/dvd windows 7 disc, and no i cannot boot into safe mode as it either does a bsod or freezes.

i have been looking on the net and i can see you need a min of 2gb of ram to run windows 7 64 bit (which mine is a 64 bit) and have only 2gb of ram in it

what i am thinking of is reformatting (low level) and put back on windows xp as i still have the xp disc and saved the service packs for this some time ago.

if this works i then know that it isnt anything wrong with the pc but need to upgrade the ram to 4gb.
would you think this is a good idea, i know its long winded but this has take 2 weeks so far and still have no idea what is causing this, and am still getting the stop code error:0x00000124

thank you

ian aka shannianni
My System SpecsSystem Spec
23 Feb 2012   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by shannianni View Post
Hi

yes i have the cd/dvd windows 7 disc, and no i cannot boot into safe mode as it either does a bsod or freezes.

i have been looking on the net and i can see you need a min of 2gb of ram to run windows 7 64 bit (which mine is a 64 bit) and have only 2gb of ram in it

what i am thinking of is reformatting (low level) and put back on windows xp as i still have the xp disc and saved the service packs for this some time ago.

if this works i then know that it isnt anything wrong with the pc but need to upgrade the ram to 4gb.
would you think this is a good idea, i know its long winded but this has take 2 weeks so far and still have no idea what is causing this, and am still getting the stop code error:0x00000124

thank you

ian aka shannianni

Let us know if we can help
My System SpecsSystem Spec
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 shutting down with stop:0x00000124





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