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Windows 7: BSOD error 0x0000007E


22 Feb 2012   #1

MS Windows 7 Professional 32-bit SP1
 
 
BSOD error 0x0000007E

- x86 (32-bit) or x64 ? x86 (32-bit)
- the original installed OS on the system?
No. Original was Vista
- an OEM or full retail version?
Full retail
- What is the age of system (hardware)?
I bought the computer in 2006
- What is the age of OS installation
I installed windows7 in 2010





Last week, when the first bsod appeared I just had firefox open surfing. Since then I've had about 3-4 more.
Hadn't installed any new software at the time either.

BSOD
STOP: 0x0000007E (0xC0000005, 0x94EFC501, 0x93A30BA0, 0x93A30780)

dxgmms1.sys -Adress 94EFC501 base at 94EE1000, Datestamp 4d4a24c1

-------------------------
And this is after the restart:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1032

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 94EFC501
BCP3: 93A30BA0
BCP4: 93A30780
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022212-17687-01.dmp
C:\Users\Fivos\AppData\Local\Temp\WER-35578-0.sysdata.xml

My System SpecsSystem Spec
.

22 Feb 2012   #2

Windows 7 Ultimate x64
 
 

Hello Mafi, welcome to SevenForums!

I have taken a look at your dumps, a lot of the dumps are similar, but you have different errors as well in general. You have one "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M" bugchecks, two "KERNEL_MODE_EXCEPTION_NOT_HANDLED_M" bugchecks and one "REFERENCE_BY_POINTER" bugcheck.

Interestingly enough, 3 out of the 4 dumps provided show that dxgmms1.sys as the faulting module / image name. dxgmms1.sys is a Microsoft related file that has to do with DirectX. It can be graphics related (software or hardware), memory, power supply, etc. Many things can cause this specific 8E bugchecks.

The first thing I recommend you do is uninstall your current graphics card drivers, and then update your nVidia drivers to the latest version.

*DO NOT USE BETA DRIVERS WHEN DIAGNOSING BSOD RELATED ISSUES.

If updating your drivers does not solve the problem, we'll move on to hardware tests:

Run Memtest (I recommend for at least 6-8 passes).

Download and run SeaTools to test for Hard Drive issues.

Old driver(s) that need updating:

Quote:
3xHybrid.sys - 3xHybrid Fri Apr 20 01:34:48 2007 (ASUS Hybrid TV Tuner by Philips Semiconductors GmbH (may have ATI chipset) - SAA713x PCI TV Card). Update here.
My System SpecsSystem Spec
22 Feb 2012   #3

MS Windows 7 Professional 32-bit SP1
 
 

Thanks for the reply.
I uninstalled the drivers, then installed the newest ones. We'll wait and see if I get bsod still.

I searched a bit, and saw that when you update your drivers you have to uninstall the old ones first.
Could this be the problem? Cause i might have installed the newest drivers in the past, without uninstalling the old ones.
My System SpecsSystem Spec
.


22 Feb 2012   #4

Windows 7 Ultimate x64
 
 

I would always recommend uninstalling old video card drivers before installing new ones, yes.
My System SpecsSystem Spec
Reply

 BSOD error 0x0000007E




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