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Windows 7: BSOD Seem to happen only when Shutting down or logging off - ntkrnlmp

24 Feb 2012   #11
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Magoo View Post
All those HDD errors are when I either plug in or unplug a external USB HDD or Flash Drive. DR7 is a external USB drive that is hooked up 24/7 that Acronis write an image to every day. The higher number ones are USB stick's, Just for fun did another chkdsk on all the internal drives and all are fine. Every time I use a usb flash drive , I get one of those errors. Thanks for your help!
Check this tutorial out

USB Driver - General Fix for Problems


My System SpecsSystem Spec
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24 Feb 2012   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

In addition to the excellent tutorial my friend zigzag3143 has recommended, I would also recommend these two tutorials:
Safely Remove Hardware - Eject Device
and
Write-Caching - Enable or Disable
for safer removal of your external drives.
My System SpecsSystem Spec
25 Feb 2012   #13
Magoo

Window 7 x64
 
 

Thanks guys!
My System SpecsSystem Spec
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25 Feb 2012   #14
Magoo

Window 7 x64
 
 

Seems the problem happens the minute I insert any USB HDD or Flash Drive into the front USB ports, I get that controller error in the Event Viewer, Inserting the same USB Stick into an empty rear port and no errors in Event Viewer. Any Idea's on this? Case Problem?

Already have done the USB Driver tutorial and Write Caching is Disabled (default)
My System SpecsSystem Spec
25 Feb 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

It sounds like something is not connected properly or you do not have the most up to date chipset or USB drivers for the motherboard. Could also be that the drivers you do have are corrupted. If you know you have the most up to date chipset and USB drivers and connections are good, then use the steps in Use Hard Reset to Resolve Hardware and Software Issues (which works for all computers, not just HP Pavilions) to reset your USB ports. Sometimes USB ports enter a power state to protect the computer from a power surge and need to be reset this way to function properly again.


Did the above steps help the controller error get resolved?
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 BSOD Seem to happen only when Shutting down or logging off - ntkrnlmp




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