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Windows 7: The computer has rebooted from a bugchec

19 Aug 2009   #1
alienkidmj12

windows 7
 
 
The computer has rebooted from a bugchec

can someone help me with this

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 19/08/2009 00:22:26
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Midnight2
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f (0x0000000000000003, 0xfffffa8009c35890, 0xfffff80000b9c518, 0xfffffa8007bff700). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 081909-25584-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-08-18T23:22:26.000000000Z" />
<EventRecordID>1994</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>Midnight2</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000009f (0x0000000000000003, 0xfffffa8009c35890, 0xfffff80000b9c518, 0xfffffa8007bff700)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">081909-25584-01</Data>
</EventData>
</Event>


My System SpecsSystem Spec
.
20 Aug 2009   #2
alienkidmj12

windows 7
 
 
hi

this is in relation to my computer rebooting intermittantly, should i provide a dmp file ?
My System SpecsSystem Spec
20 Aug 2009   #3
DataMan47

Windows 7 Pro (MSDN)
 
 

A kernel bugcheck is just the technical name for a "blue screen of death". Standard things to do when you get a BSOD include running the memory diagnostic, updating your hardware device drivers, and making sure that your hardware is not defective.
My System SpecsSystem Spec
.

20 Aug 2009   #4
alienkidmj12

windows 7
 
 
hi

could someone have a look at this attachedment and tell me maybe what is causing my probs, thanks.
My System SpecsSystem Spec
20 Aug 2009   #5
usasma
Microsoft MVP

 
 

Caused by USBPORT.SYS - as this is a Windows file, it's not the most likely cause. More likely is that some device/driver passed it bad information and that caused it to crash.

Will run the dump file in a sec....

You have a very old SoundGraph device driver on the system (from 2005). They didn't know how to write Vista/Win7 drivers back then. Please uninstall that device and only reinstall it if there are Vista/Win7 drivers available.

If this doesn't fix it, post back with the minidump files. We'll see from them if we need to run further tests.
My System SpecsSystem Spec
Reply

 The computer has rebooted from a bugchec




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