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Windows 7: BSOD & reboots (random), usually while watching TV


22 Feb 2012   #1

Windows 7 Professional x64
 
 
BSOD & reboots (random), usually while watching TV

- x86 (32-bit) or x64 ? Windows 7 Professional x64
- the original installed OS on the system? no, installed myself on a clean system
- an OEM or full retail version? I got it from a legal MSDN Academic Alliance license.

- What is the age of system (hardware)? not old. probably 1,2 of 3 years old. (AMD Phenom II X4 955.) See my profile for more specs.
- What is the age of OS installation (have you re-installed the OS?) 6 month old, but got crashes since the beginning. If I'm correct, even before the new motherboard/cpu/mem/psu/gpu install.


I think the crashes usually occur when watching TV on my PC using my Avermedia CaptureHD (a pci-e HDMI input card). But I think I have seen crashes while not watching TV. Maybe the CaptureHD card increases the chance a lot. Crashes can be random. Sometimes I have a week without crashes, sometimes continuously when rebooting.
A crash results in a BSOD or a spontaneous reboot. After a spontanous reboot, the system sometimes halts in a black screen after the reboot. Sometimes even a cold reboot doesn't boot well. Sometimes after a reboot, starting the TV card immediately results in a reboot. Crashes often occur when doing multiple things: watching Youtube, having a TV window open, downloading. But sometimes also during low system use while having a TV window open.

Sometimes the Radeon GPU driver shows a popup "Display Driver Stopped Responding", and continues working normally.


Background info:
I use a SSD as boot drive. SSD health is 100%. RAM is checked using memtest, which shows no problems.

I hope someone can help.

My System SpecsSystem Spec
.

22 Feb 2012   #2

Win 8 Release candidate 8400
 
 

First two BCC101 related to your tuner

Two most recent I suspect also related to your tuner


Your .dmp file shows a stop error of 0x124 which is a general hardware error .
Quote:
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress
Some generic advice.

If you are overclocking STOP. Return to the default settings at least for now.
If you are running a RAID update its driver.



You can read more on this error and what to try here...
Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
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 BSOD & reboots (random), usually while watching TV




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