- x86 (32-bit) or x64 ? Windows 7 Professional x64
- the original installed OS on the system? no
, installed myself on a clean system
- an OEM or full retail version? I got it from a legal MSDN Academic Alliance
- What is the age of system (hardware)? not old
. probably 1,2 of 3 years old. (AMD Phenom II X4 955.) See my profile for more specs.
- What is the age of OS installation (have you re-installed the OS?) 6 month old
, but got crashes since the beginning. If I'm correct, even before the new motherboard/cpu/mem/psu/gpu install.
I think the crashes usually occur when watching TV on my PC using my Avermedia CaptureHD (a pci-e HDMI input card). But I think I have seen crashes while not watching TV. Maybe the CaptureHD card increases the chance a lot. Crashes can be random. Sometimes I have a week without crashes, sometimes continuously when rebooting.
A crash results in a BSOD or a spontaneous reboot. After a spontanous reboot, the system sometimes halts in a black screen after the reboot. Sometimes even a cold reboot doesn't boot well. Sometimes after a reboot, starting the TV card immediately results in a reboot. Crashes often occur when doing multiple things: watching Youtube, having a TV window open, downloading. But sometimes also during low system use while having a TV window open.
Sometimes the Radeon GPU driver
shows a popup "Display Driver Stopped Responding", and continues working normally.
I use a SSD as boot drive. SSD health is 100%. RAM is checked using memtest, which shows no problems.
I hope someone can help.