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Windows 7: BSOD @ Random Times

22 Feb 2012   #1
jo15765

Ultimate 64x
 
 
BSOD @ Random Times

Twice now have I returned to my computer to find the dreaded BSOD on it. This is a different make/model than what is posted on my bio/info...but here is the ?'s answered best I can...

Win 7 32 bit
HP Elite Book
Vista OEM originally -- upgraded to win7 Home
OS install is 6 months old
Age of system hardware --- IDK?!

Let me know if I can provide any further info


My System SpecsSystem Spec
.
22 Feb 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Your analysis indicated Norton to be the cause of your crashes.

Symantec is a frequent cause of BSOD's.
I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
23 Feb 2012   #3
jo15765

Ultimate 64x
 
 

Would Symantec Endpoint Protection be the culprit? That is the only thing that appears to be a Symantec product that is installed on this PC.
My System SpecsSystem Spec
.

23 Feb 2012   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Of course.
My System SpecsSystem Spec
27 Feb 2012   #5
jo15765

Ultimate 64x
 
 

Removing it has worked to perfection, thank you for the dump log analysis
My System SpecsSystem Spec
27 Feb 2012   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Good to hear.
Thanks for letting us know.
Safe surfing!
My System SpecsSystem Spec
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